Question / Help Mouse cursor is misaligned

R

Ren

New Member
Hey guys, I'm having an issue while trying to record a window capture. I am trying to make some tutorial videos for a website and OBS is not capturing the actual location of the mouse cursor. The problem gets more pronounced the farther the cursor is from the top left of the screen i.e. at the very top left the mouse position is recorded accurately while at the bottom right of the screen the cursor is off by a large amount.

Seems like it has something to do with capturing a different resolution for the mouse vs. the window but I have no clue how to fix it.

Any help would be appreciated!

Code: 
17:30:25: Open Broadcaster Software v0.613b - 64bit (　^ω^)
17:30:25: -------------------------------
17:30:25: CPU Name: Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz
17:30:25: CPU Speed: 1800MHz
17:30:25: Physical Memory:  8098MB Total, 4420MB Free
17:30:25: stepping id: 1, model 69, family 6, type 0, extmodel 2, extfamily 0, HTT 1, logical cores 4, total cores 2
17:30:25: monitor 1: pos={0, 0}, size={1280, 720}
17:30:25: monitor 2: pos={-1280, -261}, size={1280, 720}
17:30:25: Windows Version: 6.2 Build 9200
17:30:25: Aero is Enabled
17:30:25: -------------------------------
17:30:25: OBS Modules:
17:30:25: Base Address  Module
17:30:25: 00000000A4310000 OBS.exe
17:30:25: 0000000097620000 OBSApi.dll
17:30:25: 000000009FA60000 DShowPlugin.dll
17:30:25: 00000000A7580000 GraphicsCapture.dll
17:30:25: 00000000A8330000 NoiseGate.dll
17:30:25: 00000000A75E0000 PSVPlugin.dll
17:30:25: ------------------------------------------
17:30:25: Adapter 1
17:30:25:  Video Adapter: Intel(R) HD Graphics Family
17:30:25:  Video Adapter Dedicated Video Memory: 0
17:30:25:  Video Adapter Shared System Memory: 1879048192
17:30:25:  Video Adapter Output 1: pos={0, 0}, size={1280, 720}, attached=true
17:30:25: =====Stream Start: 2014-03-17, 17:30:25===============================================
17:30:25:  Multithreaded optimizations: On
17:30:25:  Base resolution: 1920x1080
17:30:25:  Output resolution: 1920x1080
17:30:25: ------------------------------------------
17:30:25: Loading up D3D10 on Intel(R) HD Graphics Family (Adapter 1)...
17:30:25: ------------------------------------------
17:30:25: Audio Format: 48000 Hz
17:30:25: ------------------------------------------
17:30:25: Audio Channels: 2 Ch
17:30:25: Playback device Default
17:30:25: ------------------------------------------
17:30:25: Using desktop audio input: Speaker/HP (Realtek High Definition Audio)
17:30:25: ------------------------------------------
17:30:25: Using auxilary audio input: Microphone (Realtek High Definition Audio)
17:30:25: ------------------------------------------
17:30:25: Audio Encoding: AAC
17:30:25:  bitrate: 128
17:30:25: Using Window Capture
17:30:25: Using Window Capture
17:30:25: Scene buffering time set to 700
17:30:25: ------------------------------------------
17:30:25: Video Encoding: x264
17:30:25:  fps: 60
17:30:25:  width: 1920, height: 1080
17:30:25:  preset: veryfast
17:30:25:  profile: high
17:30:25:  keyint: 250
17:30:25:  CBR: yes
17:30:25:  CFR: yes
17:30:25:  max bitrate: 1000
17:30:25:  buffer size: 1000
17:30:25: ------------------------------------------
17:30:28: Total frames encoded: 143, total frames duplicated: 10 (6.99%)
17:30:28: Number of frames skipped due to encoder lag: 9 (6.29%)
17:30:28: Total frames rendered: 141, number of late frames: 3 (2.13%) (it's okay for some frames to be late)
17:30:28:
17:30:28: Profiler time results:
17:30:28:
17:30:28: ==============================================================
17:30:28: video thread frame - [100%] [avg time: 1.892 ms] [children: 42.3%] [unaccounted: 57.7%]
17:30:28: | scene->Preprocess - [30.1%] [avg time: 0.57 ms]
17:30:28: | GPU download and conversion - [12.2%] [avg time: 0.23 ms] [children: 8.46%] [unaccounted: 3.7%]
17:30:28: | | flush - [2.11%] [avg time: 0.04 ms]
17:30:28: | | CopyResource - [6.18%] [avg time: 0.117 ms]
17:30:28: | | conversion to 4:2:0 - [0.159%] [avg time: 0.003 ms]
17:30:28: Convert444Thread - [100%] [avg time: 3.695 ms] [children: 99.6%] [unaccounted: 0.352%]
17:30:28: | Convert444toNV12 - [99.6%] [avg time: 3.682 ms]
17:30:28: encoder thread frame - [100%] [avg time: 6.799 ms] [children: 0.0294%] [unaccounted: 100%]
17:30:28: | sending stuff out - [0.0294%] [avg time: 0.002 ms]
17:30:28: ==============================================================
17:30:28:
17:30:28:
17:30:28: Profiler CPU results:
17:30:28:
17:30:28: ==============================================================
17:30:28: video thread frame - [cpu time: avg 1.551 ms, total 218.75 ms] [avg calls per frame: 1]
17:30:28: | scene->Preprocess - [cpu time: avg 0.332 ms, total 46.875 ms] [avg calls per frame: 1]
17:30:28: | GPU download and conversion - [cpu time: avg 0.332 ms, total 46.875 ms] [avg calls per frame: 1]
17:30:28: | | flush - [cpu time: avg 0.221 ms, total 31.25 ms] [avg calls per frame: 1]
17:30:28: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
17:30:28: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
17:30:28: Convert444Thread - [cpu time: avg 3.192 ms, total 296.875 ms] [avg calls per frame: 1]
17:30:28: | Convert444toNV12 - [cpu time: avg 3.192 ms, total 296.875 ms] [avg calls per frame: 1]
17:30:28: encoder thread frame - [cpu time: avg 3.712 ms, total 375 ms] [avg calls per frame: 1]
17:30:28: | sending stuff out - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
17:30:28: ==============================================================
17:30:28:
17:30:28: =====Stream End: 2014-03-17, 17:30:28=================================================
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
I have heard of this before but have yet to determine the cause. Seems to only very rarely happen with certain conditions, but I have yet to figure out what specifically those conditions are to replicate it. I had others test out the same thing as well last time someone reported this and no one could replicate it. Could you make a video/vod of this?
 
R

Ren

New Member
Jim said:
I have heard of this before but have yet to determine the cause. Seems to only very rarely happen with certain conditions, but I have yet to figure out what specifically those conditions are to replicate it. I had others test out the same thing as well last time someone reported this and no one could replicate it. Could you make a video/vod of this?
Click to expand...

Thanks for the reply. Here is a sample output video:
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
Firefox? I definitely can't replicate this. Does this only happen with firefox? Or your whole system?
 
R

Ren

New Member
I just used firefox for this video, most of my previous vids were off of chrome and had the same problem.
 
P

Paperboat

New Member
This is a bit of an old thread now but I think I may have found a solution while doing test recording on a new windows 8 machine today. After noticing the mouse offset, I further noticed that several websites that tested screen resolution told me that my screen resolution was not full 1080p (though windows insisted that it was). After a bit of looking around, it seems that the slider labeled "Change the size of all items" under Control Panel - Appearance and Personalization - Display had defaulted to the midpoint which corresponded with a 125% magnification. Putting the slider all the way to the left solved all my problems and also eliminated the visible text blurriness which I had noticed since I got my computer. Hope this helps someone!
 
FlickWho

FlickWho

New Member
I registered just to say I am having the same issue, and while Paperboat's solution worked, it also made everything on the screen so tiny it is unreadable, including in the final video. Using OBS without that scaling, the mouse cursor is about 20% off in the recorded video, meaning wherever I point on the screen, in the recorded video it is about 20% higher up the screen than where I was actually pointing.

I have to have the scaling all the way up as I am on a Surface Pro 2 and need the screen elements to be larger. I was hoping to use this software to record videos for a course I teach, but with the recorded position of the mouse misaligned like that, the software is sadly of no use to me.
 
B

BoomTitanium

New Member
This is a strange solution but perhaps it will work for someone else. I was having this problem while running dual monitors, on Windows 8.1, and the program that I was screen recording (bluestacks) was in windowed mode. After changing all the settings in OBS and nothing changing, I realized that when I moved the program I was recording around my screen the offset of the cursor also changed. So I moved the window of the program I was recording up into the top left hand corner of my monitor and the cursor aligned itself almost perfectly. Very strange but it seems like certain programs that force themselves into windowed mode and those that I put into windowed mode require this top left shift for the cursor to align itself.
 
Mike Bynum

Mike Bynum

New Member
I found a solution to this issue.

You must run OBS in compatability mode with "Disable display scaling on high DPI Settings" checked.

1. Right Click on OBS short cut and go to properties.

2. Go to Compatibility Tab

3. Under Settings Check "Disable display scaling on high DPI Settings"
 
R

Robert249

New Member
Mike Bynum said:
I found a solution to this issue.

You must run OBS in compatability mode with "Disable display scaling on high DPI Settings" checked.

1. Right Click on OBS short cut and go to properties.

2. Go to Compatibility Tab

3. Under Settings Check "Disable display scaling on high DPI Settings"
Click to expand...

Paperboat said:
This is a bit of an old thread now but I think I may have found a solution while doing test recording on a new windows 8 machine today. After noticing the mouse offset, I further noticed that several websites that tested screen resolution told me that my screen resolution was not full 1080p (though windows insisted that it was). After a bit of looking around, it seems that the slider labeled "Change the size of all items" under Control Panel - Appearance and Personalization - Display had defaulted to the midpoint which corresponded with a 125% magnification. Putting the slider all the way to the left solved all my problems and also eliminated the visible text blurriness which I had noticed since I got my computer. Hope this helps someone!
Click to expand...

Both of these options worked for me, thanks!!
The one posted by Mike works with any scaling of your text or screen, COOL!!
Thanks again!!
 
Boris

Boris

New Member
While the solutions posted here definitely helped (and I am very grateful for this thread), they solved the problem only imperfectly. Here is the solution I found, which 100% removed the misalignment problem and did not require the text on my computer to become microscopic:

Change your monitor's resolution to match the resolution at which you're playing the game. (On Windows, this means right clicking on the desktop, selecting "display settings," then selecting the appropriate resolution in the drop-down menu under "resolution.") Then, make sure OBS is recording with that same resolution. (Click Settings, then Video, then define the custom resolution.)

In my case, the issue was with Pillars of Eternity. I set the resolution of the game to 1600:900, then changed the resolution of my screen to 1600:900, then entered "1600" and "900" in the custom resolution boxes in the Video section of Settings in OBS. After that the in-game cursor aligned perfectly.
 
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