MKV recording not saved

[spectrum_prez]

My partner was trying to record a WhatsApp call through OBS but no .mkv file was ever saved to the output folder and OBS hung at "stop recording" and had to be killed through task manager. A test run in the same session (you'll see it earlier in the log) didn't drop too many frames and saved just fine in the correct folder. Does anyone have thoughts on why the longer session (30 minutes) would have not saved at all? They have about 280gb of space left on that disk.

Log is here:

OBS log - Pastebin.com

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pastebin.com

 

[koala]

11:29:59.487: ==== Recording Stop ================================================
12:01:44.454: device_resize_internal (D3D11): Failed to resize swap buffers (887A0005)
12:01:44.455:   Device Removed Reason: 887A0006

After your test recordings up to 11:29, your Laptop went to sleep at 12:01:44 or you closed the lid, with OBS still running. Or some other power event happened. After waking up, OBS wasn't able to properly re-initialize the video system, so all recordings after that point were void.

How to fix for the future: restart OBS if it happens it's still running after you closed the lid or the laptop went to sleep.

It's certainly a flaw in OBS that it has trouble to properly handle computer sleep/wakeup, however I don't know if there will be a fix in some upcoming OBS release.

 

[spectrum_prez]

11:29:59.487: ==== Recording Stop ================================================
12:01:44.454: device_resize_internal (D3D11): Failed to resize swap buffers (887A0005)
12:01:44.455:   Device Removed Reason: 887A0006

After your test recordings up to 11:29, your Laptop went to sleep at 12:01:44 or you closed the lid, with OBS still running. Or some other power event happened. After waking up, OBS wasn't able to properly re-initialize the video system, so all recordings after that point were void.

How to fix for the future: restart OBS if it happens it's still running after you closed the lid or the laptop went to sleep.

It's certainly a flaw in OBS that it has trouble to properly handle computer sleep/wakeup, however I don't know if there will be a fix in some upcoming OBS release.

Thank you for that. I don't know what to say - that's.... not an answer I think we would have found by ourselves.