Max audio buffering. Audio cutting on live

[Filippo Bellantoni]

Hello guys,

We had a live show with a host connected with skype, using NDI. Even he had bad connection I think, we could hear him good.
But in the streaming, during the live show, his voice was sometimes completely cut, also the image was resizing every time without any advice.
(you can check the problem here: https://youtu.be/z2vvaocKHnA?t=1367)

Looking at the log I have a lot of error like this (source audio is lagging) is because his conncetion? Anything I can do to avoid this happen again. Hopefully someone can give tips, suggestions

"Source NDI™ Source audio is lagging (over by 880.22 ms) at max audio buffering. Restarting source audio"

Thanks!

 

[Filippo Bellantoni]

No solutions... ;(

 

[Lawrence_SoCal]

I saw audio sampling rates of both 44100 (Telecamera) and 48000 - never advisable to have both
What are you doing for real-time hardware resource monitoring? I ask as a CPU overload could be causing some network traffic processing issues (ie audio over NDI).
And I'd clean up Audio devices overall (as in disable those not in use, preferably at OS layer, then OBS, as appropriate). See WASAPI errors

Maybe someone who knows more than I can advise/assist. The issue is that the OBS log does NOT show what is going on at OS level when alerts are happening... so troubleshooting with limited info can be a challenge.