Question / Help Massive Frame Drop

Lutana

New Member
Hey there,

I need help identifying the cause of my package loss. Here is a log:

https://obsproject.com/logs/2VtQB-6u2lpLisU6

As far as i can see, this here is the issue:

12:30:19.129: Output 'simple_stream': Number of dropped frames due to insufficient bandwidth/connection stalls: 40048 (65.7%)

I already contacted my ISP and they did a (remote) check of my connection and told me everything was fine. A speedtest gives me these results:

https://gyazo.com/134269e7540c11e42b8ca32bdf10b072

which is exactly how much i should be getting, yet i can't even stream at 2000 Kbps without losing frames. I did not have this issues before march this year, it suddenly got this bad and i don't know why.
I tried streaming to both twitch and youtube without any changes in the frame drops. A twitch test gives me these results:

https://i.imgur.com/NGHls8j.png

Everything else, i can think of, i checked as well.

Any idea what the cause could be? i have the suspicion, that my ISP only ran a simple speedtest to check my connection. i know those aren't indicative of these things, but before contacting them again, i wanted to make sure that on my end everything is fine.

Thanks :)
 

koala

Active Member
Twitch/Twitchtest issues: enable 2-factor authorization with Twitch. Without this, you aren't able to open a stream connection any more.
 

Lutana

New Member
yeah that would explain why the twitchtest is failing. i don't actually stream to twitch, but to YT though.
 

Narcogen

Active Member
It can be anything between your local machine and YouTube. It could be a bad ethernet cable, a failing NIC, a misconfigured router, or throttling/traffic shaping by your ISP.

The fact that you have two streaming attempts in the same log, of similar lengths and with the same specified bitrate, with consistent rates of dropped packets, would seem to indicate that the problem itself is consistent-- which failures rarely are.

Traffic shaping is, though.
 
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