Low Bitrate with quality 0 Twitch Bandwidth test

[kamikatzi]

I've been having issues streaming for the last couple of weeks. I used to stream perfectly and then I started to notice this buffering and lag. So I started from the bottom and check my hardware. refreshed everything. Upgraded the modem to see if that changed and while it helped for a short time (about a few hours, the bitrate suddenly dropped back off to zero again). I own a nighthawk 1200 my isp provides me up to 35 upload and 900 download though, obviously it's not working.

Here is my speed test currently.

The upload mbps fluxuates a lot but it usually is never above 1 the last couple of days.

Here is my bandwidth test with the zero quality. It's even worse today, so I'm trying to figure out if its hardware or isp or obs.

Here are some logs the first one is current that I tested today that is really bad.
obs last log for current

log for last

if there is a way I can upload a log from yesterday, I found it in my folder but I don't know how to add it here without pasting it. I just ran my obs for 5 mins for this last log. the one yesterday was running better but with dropped bitrates, frames are fine

This was yesterday

I should also mention that I tested my twitch bandwidth on another computer, my laptop and it came out looking the same, so it's not just my computer.

I don't have any issues with dropped frames anymore. I used to stream perfectly with 1920x1080 but I switched to 1280x720 when my frames started to drop randomly, although it's still a mess. My fps is 60 and I dropped my video bitrate to 1800. I had it up to 4000-6000 before I had these issues. I tried to switch my server instead of making it auto and that didn't work. I also marked the dynamically change bitrate to manage congestion and it puts a mild bandaid over it but doesn't fully work.

I'm running out of ideas and as a nightshift worker and a starting streamer I'm feeling down about all this. I haven't been able to stream in almost a week and I have to wait hours until the rest of the world wakes up for me to contact my isp. I've learned so much about bitrate, servers, and framerates (more than I ever wanted to, this whole last week). I tried to call once but the customer service didn't understand my problem and only asked to use their modem when mine is brand new now, and is suitable for my network. It ran great before, so why is it different?

Any help would be appreciated. If you need more information please just ask me and I'll do my best to answer you. Thank you.

 

[fatmatrow]

Thats an astoundingly low upload speed you're getting with speed tests. Until you figure out the problem with your upload with your ISP, there isn't much you can do OBS wise to fix it.

First, do a simple reset of your modem and router. check all the connections including the coax cable. Make sure it's tight into the wall plate as well. if that doesn't work, move on to the next step:

Do a factory reset on your modem and router, make sure your modem and router firmware is up to date (if you use your own modem and not an isp one) and hardline your pc.

If that doesn't work then there's most likely interference in the line on the upload channels, which can be in a splitter, an amplifier, etc. Check all your coax cables, make sure everything is connected proper and tight at every point including behind the wall plate, and check your box outside if you can

Past that you need an ISP tech to come look at it

 

[FerretBomb]

This isn't OBS. It's either your hardware, or ISP.

100kbps upstream on a speedtest? You've found one of the few times that speedtest.net is useful for streamers, when it's showing that you have a massive connection problem.

 

[kamikatzi]

Thats an astoundingly low upload speed you're getting with speed tests. Until you figure out the problem with your upload with your ISP, there isn't much you can do OBS wise to fix it.

First, do a simple reset of your modem and router. check all the connections including the coax cable. Make sure it's tight into the wall plate as well. if that doesn't work, move on to the next step:

Do a factory reset on your modem and router, make sure your modem and router firmware is up to date (if you use your own modem and not an isp one) and hardline your pc.

If that doesn't work then there's most likely interference in the line on the upload channels, which can be in a splitter, an amplifier, etc. Check all your coax cables, make sure everything is connected proper and tight at every point including behind the wall plate, and check your box outside if you can

Past that you need an ISP tech to come look at it

yeah, unfortunately, I have to wait until Sunday to get a tech in. But I'll let you guys know if anything changes after that. We already did a hard reset, replaced the modem with an upgraded one and checked the wires. But as for the things outside, we had to call the tech for.

 

[TartTizzle]

yeah, unfortunately, I have to wait until Sunday to get a tech in. But I'll let you guys know if anything changes after that. We already did a hard reset, replaced the modem with an upgraded one and checked the wires. But as for the things outside, we had to call the tech for.

I had this EXACT thing happen to me recently. It has been an absolute pain to deal with. I've already had my ISP come to my house twice and neither time they were able to help. Did you ever find out what was wrong? At this point I don't even care if there is a fix, I just want to know what is happening. My story almost perfectly matches yours.

 

[sandrix]

Of course, you need to fix the problem with your provider or even change it. You should reset the modem completely and install the latest firmware from the official site. If you have serious problems in the evening, then these are network overloads, when everyone comes from work and the network hub simply cannot cope, since it is simply old. Some ISPs are reluctant to upgrade their equipment unless customers have alternatives. You need a TECHNICAL DEPARTMENT. Try to explain your problem in detail, let them know that you have tests and results. If you're lucky, a specialist will fix your problem. In my practice, there were similar cases and almost all of them were eliminated only thanks to the Internet provider. Be persistent.