Question / Help Losing frames during streaming/recording

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alonzorion

New Member
Hello OBS forums, I've had an issue with recording and streaming via Studio for months now whereby during capturing 60fps, I will intermittently lose around 10 frames every other second for about 10 seconds resulting in a very irritating stutter... though OBS doesn't seem to report any frames lost.

I've tried a ridiculous number of things to fix this issue, bit rate doesn't matter... and it doesn't seem to matter whether I'm running a resource heavy or a not so resource heavy game like One Way Heroics, it always seems to happen!

My computer specs are vaguely:
INTEL Skylake Core i7 6700K OC 4.5Ghz, ASUS Z170-P
GPU Nvidia 980ti 6gb
16gb of fast RAM along with a SSD and two additional standard HDD

I can't see any unusual activity on my computer via task manager, Afterburner or any other monitoring program while recording/streaming unfortunately.

Here's a log: https://gist.github.com/anonymous/68187250984359b65e08bec76dc7e0b8

Any help is strongly appreciated! Thank you. :)
 
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alonzorion

New Member
I checked the date which the issue started to happen and I clean installed my Nvidia graphics drivers, Vulcan runtime library and a few other additions on the same date if that helps. It used to run 60fps smooth as butter before then.

Edit: Also noticing Direct X and Microsoft Visual C++ redistributables were installed/reinstalled around the same time...
 
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alonzorion

New Member
Tried uninstall and reinstalling all the things above, including earlier version pre-dating the time this issue arose, still made no difference sadly. Ontop of that I've tried completely stripping OBS down, only recording the games and nothing but the games, as well as changing the settings to every possibility. Since I've dedicated so long to fixing this problem I really wanted to get it sorted tonight but it just doesn't seem to be happening...
 
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N1GHTHAWK

Member
I am having this exact same problem man. I have no idea what could be causing it either. For me it happens when my GPU maxes out. Hopefully one of the thread mods can help us with this
 
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alonzorion

New Member
My GPU nor CPU are getting even close to maxing out which makes it even more bizarre! I mean, as I mentioned, could be playing a game like One Way Heroics (which in case you don't know, is a very low res pixel art style game)!
 
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alonzorion

New Member
I streamed from my PS4 today and found that using capture card causes no issues what so ever, so it's got something to do with window/game capture, or capturing from games on my computer generally.
 
amsyar ZeRo

amsyar ZeRo

Member
Hello!

I know these are a bit out-of-this-topic, but you might as well try:
  • Switching the downscale filter from Lanczos to Bicubic(since you're not downscaling anything at all).
  • For recording, try CQP as the rate control with a value of 15-25. For streaming, try using x264 with CBR(bitrate probably at 2000-3500).
 
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SumDim

Member
Looking at your log, pay attention to these errors:

20:55:50.900: DShow: HDevice::ConnectPins: failed to connect pins (0x80040207): The owner SID on a per-user subscription doesn't exist
I have the same Logitech webcam and don't get this error. What you should do is uninstall the Logitech driver and reinstall again with a new driver. In OBS Studio, for the C920 Webcam source, you should not have to monkey around with any of the settings in the property sheet. Just use the defaults.

20:55:50.931: init_animated_gif: Couldn't decode frame 6 of 'C:/Users/Ali/Pictures/gifs/koshkia-396.gif'
Get rid of that animated GIF.
 
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alonzorion

New Member
Hi there, I tried all of these solutions at once! Unfortunately, it didn't work it's still pretty much exactly the same, so I tried the solutions individually and still got the same result so as you'll see in this log file, I removed all the sources aside the game capture and unfortunately, that didn't fix it either.

Here's the log file: https://gist.github.com/anonymous/305821c6f2ba876019f31f5795fb00b6

For the record, the error with the "failed to connect pins" is actually to do with a console capture card which I simply don't have in-use at the moment. I tried disconnecting it after realising and it made no difference either sadly. I removed the webcam entirely from the source list and have no idea why the details for it are still showing up in the log files.

Also I recorded this to show the problem, this is at it's peak of how bad it gets: https://youtu.be/crPcatC6320
 
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WindTheWolf

New Member
Hello, I have been suffering the same issues with recording and streaming via OBS Studio for months now too. Having the same drop in frames when capturing 60fps where it will lose around 10 or more frames for about 10 seconds every so often resulting in the stutter though like Alonzorion has been saying OBS doesn't seem to report any frames lost for me too.

Like Alonzorion I have tried nearly every fix suggested on this forum and through different guides on the internet to try and get it working to no avail. I'm also experiencing the same where it is not just in one or two games, Its nearly every game that I try to record/stream and does not seem to be only when running a resource heavy game, It can be any.

I have ran a DxDiag and attached it to this response to see if anyone can help find what could be causing this issue.
 

Attachments

  • DxDiag.txt
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alonzorion

New Member
Still having huge issues with this, is there still no fixes? One thing I've found is that recording something that's supposed to be in 30fps, at 60fps at least maintains the 30 frames.
 
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