Logitech c922 not working.

[zyioce]

Hello,

I've come across the issue where my webcam shows within the drop down box in OBS, SLOBS and Streamelements OBS but none show an image.

My webcam works everywhere else including windows camera app, zoom, discord, google chrome, logitech programs etc.

Before you reply I've tried everything below:
- updating drivers
- checking windows 10 camera privacy settings
- reinstalling windows
- running OBS programs as admin
- unplugging the camera and using different USB ports including 3.0
- changing webcam resolution, video format: mjpeg and so on
- deleting all scenes and only having 1 webcam source
- closing all other apps that use my webcam before starting OBS and even removing them from startup so nothing should trigger the webcam
- I use the free version of avast so I don't have the bitdefender issue

A strange thing I noticed earlier when I closed OBS out of frustration and launched discord, it loaded in streamer mode when I have nothing open. Is there possibly something going on behind the scenes with windows where it thinks I have programs open taking control of my webcam when it shouldn't? Doesn't make sense though as I can use my camera everywhere else.

I'm pulling my hair out because my webcam worked fine and I've tried every fix known to man online without a solution.. PLEASE SAVE ME!!

 

[deFrisselle]

Worked fine until when
Also, post an OBS log

 

[zyioce]

It started happening about 3 months ago. I gave up trying to fix the issue because my webcam wasn't working in any programs at all. I tried to get it working again yesterday and now it only doesn't work in all OBS / Streaming programs.

Here is the logs: https://obsproject.com/logs/w5kZSJIxIbrWOdlq

 

[zyioce]

bump

 

[zyioce]

bump :(

 

[zyioce]

stream log without streamelements: https://obsproject.com/logs/-8SRLd2_Nx82tfBE

 

[zyioce]

same error: https://obsproject.com/logs/dF4MSC1xybU21as-

I couldn't download the runtimes though because when clicking download on the OneDrive nothing happens. Could that still be the reason why?

Also I haven't completely reformatted windows, I only did a repair install so I didn't lose all my files.

The command in cmd did say it fixed some corrupt windows files etc.

 

[thomasmckay]

Same experience: Fresh win10 install, fully updated. c922 works in other apps and is listed in obs but no vid shown. (New to windows, I normally run fedora, so for "send logs" requests, etc. please send instructions like as if I have never used windows. ;) )

 

[deFrisselle]

Please start a new topic for your issue and post a log

 

[deFrisselle]

Zyloce,
Run OBS as Admin
Update or Reinstall DirectX
You only need one Game Capture in a Scene You can switch it to the Active Game when changing games

 

[Nass86]

I've not read the whole thread or the whole post, but I've noticed my C920 and C922 does NOT work when I have the logitech webcam software open at the same time as OBS.

OBS seems to prefer me editing exposure/auto focus etc from within OBS / C922 source settings, so if you're running logitech software alongside, try it without.

 

[Toddster]

I also experienced this issue in Win 10 using a Logitech c922 Pro Stream. In OBS, my system was behaving as if my webcam was in use by something else even though I didn't have any other programs open that would use the camera. Same behavior as others... the webcam would work in other software like Zoom and the generic Camera app that comes with Win 10. The webcam would only not work in OBS.

I went into Services in Windows to see if there might be a service that was conflicting for some unknown reason. Found a service called Logi Facecam Service that was running and started by default (delayed start) when I booted up Windows. So I turned the service off and set the Start type to Manual. Then rebooted my machine.

After rebooting, OBS recognized the webcam and it started working without issue.

The weird part... I went back to my services page and started the Logi Facecam Service along with changing the Startup type back to the original Automatic (Delayed Start) setting. Then rebooted. Opened OBS... and the webcam stilled worked!!!

I have no idea why this worked for me but posted it just in case it might help someone else.

 

[Kmlaw4]

I'm having the same issue in 2025 with the same camera. It's definitely not on our end. I had to uninstall OBS and installed Streamlabs Desktop instead and the camera works fine with that program.