Question / Help LGHD Stream Engine

Hello, I'm having a problem using the LGHD Stream Engine along with my AVerMedia C875 (Live Gamer Portable). I have the card connected to my Xbox One and Monitor to stream my gameplay. I use the 32-bit version of OBS. When I try to open the LGHD Stream Engine, I get an error that says "No device detected.". Any idea why it's doing this or how to make the program open successfully?
 
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