Laptop Blue Screen Crash with OBS and C920 Webcam

Revoan

New Member
Hi there, I hope I can get some answers here because this issue has been exhausting me mentally for the past few days. My Logitech C920 works fine when selected in Skype/Zoom and can be used for more than an hour without any problems. However, using it causes my laptop to crash when I pair it up with streaming software. So this is my problem, I would like to be able to use my Logitech C920 camera for streaming music performances but halfway through (20-30 minutes in) my computer crashes and I get a blue screen. I've attached the image of what I've received here in this post as well.

bluescreenerrory.jpeg


I am not sure what this ndis.sys thing is and have no clue on how to go about fixing this.

Also the log file: https://obsproject.com/logs/6mGQLmJVaz_-wCh1

*I've also attached some extra log files just in case*

My set up is as so:

I have Logi Capture selected as my video capture source in OBS and am using Reaper as my DAW to output my audio into OBS through a routing VST plugin. I then set the audio output capture in OBS to VB-Audio Virtual Cable. I know that its not the DAW issue because I used this setup with my built-in laptop camera and had no issues streaming for more than an hour plus. The second I switch to my C920, the crash comes in 20 minutes. Has anyone else faced this issue and resolved it? Please do let me know and I will be extremely grateful.

Regards
 

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Lawrence_SoCal

Active Member
I've been livestreaming for almost 5 months using Win10, OBS 25.0.8 and a logitech C920... no camera issues
However, I do NOT use Logi Capture. I direct connect to device as HD Pro Webcam C920
 

sajackson

New Member
I'm having this issue too. I was using Logi Capture, but eventually I uninstalled that to input camera directly into OBS and still have the same issue. The exact same set up works fine on another computer, but on this one, it crashes with a BSOD clock_watchdog_timeout error. Any luck fixing this?
 

cyclemat

Active Member
try update Bios . chipset drivers, Display drivers and windows
then check your windows files

Start an cmd windows as admin

DISM.exe /Online /Cleanup-image /Restorehealth

then

sfc /scannow
 
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