Bug Report kernel32.dll Error

[Aevyn]

Hopefully someone can help figure out why I'm getting this error, any help is appreciated!

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\kernel32.dll' module.

**** UNHANDLED EXCEPTION: 879
Fault address: 758DFC16 (c:\windows\system32\kernel32.dll)
OBS version: Open Broadcaster Software v0.592b
Windows version: 6.0 (Build 6002) Service Pack 2
CPU: Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
0D5AEFE8 758DFC16 00000879 00000000 00000002 0D5AF050 kernel32.dll!0x758dfc16
0D5AF040 65DEA83F 80004005 00E5056C 61B1D900 00E4F16C d3d10_1core.dll!0x65dea83f
0D5AF060 65E0CE0D 80004005 00E5056C 00E8AD18 00000001 d3d10_1core.dll!0x65e0ce0d
0D5AF084 61B1D9E2 00000001 80004005 EAFE4C17 00000000 d3d10level9.dll!0x61b1d9e2
0D5AF0B0 61B1EE8A 08170DF8 00E8AD18 00E8AC48 00E4F16C d3d10level9.dll!0x61b1ee8a
0D5AF120 61B2F384 00E5056C 0D5AF910 00E8AC48 EAFE4C63 d3d10level9.dll!0x61b2f384
0D5AF140 61B22968 00E5056C 0D5AF910 00E8AD18 00E8AC48 d3d10level9.dll!0x61b22968
0D5AF174 65DECFF4 0D5AF234 0D5AF924 00E8AC48 00E8ACA4 d3d10_1core.dll!0x65decff4
0D5AF1B4 65DF1C96 0D5AF3D4 B2C88906 0D5AF400 0D5AF540 d3d10_1core.dll!0x65df1c96
0D5AF1D0 65DFAD5E 0D5AF3D4 00E8ACA4 00E8AC18 661D6524 d3d10_1core.dll!0x65dfad5e
0D5AF20C 65DFB62F 00000002 0D5AF514 0000002C 00E8AC18 d3d10_1core.dll!0x65dfb62f
0D5AF420 65DEA3D1 00E4F168 00000002 0D5AF514 0000002C d3d10_1core.dll!0x65dea3d1
0D5AF440 661F950D 00000002 0D5AF514 0000002C 00E8AC18 dxgi.dll!0x661f950d
0D5AF46C 661F9735 00000002 0D5AF514 0000002C 00E8AC18 dxgi.dll!0x661f9735
0D5AF488 661F99B1 0D5AF510 B2C971E2 0000002C 00E4F020 dxgi.dll!0x661f99b1
0D5AF4AC 661FA2C5 0D5AF510 00E8AC44 00E8AC18 65DE2158 dxgi.dll!0x661fa2c5
0D5AF4E8 661FA523 00000002 0D5AF634 0000002C 00E8AC18 dxgi.dll!0x661fa523
0D5AF568 661E8548 00E4F018 00000002 0D5AF634 0000002C dxgi.dll!0x661e8548
0D5AF588 65DFC9E9 00000002 0D5AF634 0000002C 00E8AC18 d3d10_1core.dll!0x65dfc9e9
0D5AF5B4 65DFCEFF 0D5AF634 B2C88D06 0D5AF660 0D5AF78C d3d10_1core.dll!0x65dfceff
0D5AF5D0 65DFD9C6 0D5AF634 00E8AC2C 00E8AC18 661D6524 d3d10_1core.dll!0x65dfd9c6
0D5AF60C 65DFE313 00000002 0D5AF760 0000002C 00E8AC18 d3d10_1core.dll!0x65dfe313
0D5AF680 65DE90B1 00E4EFEC 00000002 0D5AF760 0000002C d3d10_1core.dll!0x65de90b1
0D5AF6A0 661FC6AF 0D5AF7B0 B2C973FA 0000002C 0D5AF760 dxgi.dll!0x661fc6af
0D5AF6CC 661FC91C 00000000 0D5AF7B0 00E8AC18 65DE20A8 dxgi.dll!0x661fc91c
0D5AF700 661FCD3E 0D5AF7B0 00E4EFC8 00E8AC18 00000000 dxgi.dll!0x661fcd3e
0D5AF748 661FCE9C 00E4EFC8 00000002 0D5AF898 0000002C dxgi.dll!0x661fce9c
0D5AF7DC 65DF6C9F 80004005 00000000 00000000 0D5AF9F4 d3d10_1core.dll!0x65df6c9f
0D5AF8EC 65DF6FD6 00E4F174 8000FA00 00000000 003FA5B8 d3d10_1core.dll!0x65df6fd6
0D5AFA18 65DEBEDB 00E4F188 8000FA00 003FA5B8 0D5AFA84 d3d10_1core.dll!0x65debedb
0D5AFA34 65DFC7CD 00E4EFFC 8000FA00 003FA5B8 0D5AFA84 d3d10_1core.dll!0x65dfc7cd
0D5AFA50 0033DD4D 00000780 00000438 0D5AFB04 6C3543D6 obs.exe!D3D10Texture::CreateFromSharedHandle+0x5d
0D5AFAC4 0033BF73 00000780 00000438 8000FA00 00621F60 obs.exe!D3D10System::CreateTextureFromSharedHandle+0x13
0D5AFAD4 6C3543D6 0D5AFB20 002C6BC0 002D0400 00621F60 graphicscapture.dll!SharedTexCapture::Init+0x116
0D5AFB0C 6C352D7E 00622500 00000000 002C6BC0 00000014 graphicscapture.dll!GraphicsCaptureSource::NewCapture+0x2ce
0D5AFB50 6C3536DD 3D4CCCCD 00000000 08F0D180 0D5AFEA0 graphicscapture.dll!GraphicsCaptureSource::Tick+0xad
0D5AFB68 5A351EAF 3D4CCCCD 00000000 00000000 00000000 obsapi.dll!Scene::Tick+0x2f
0D5AFB7C 0035E5CB 758ED2E9 00000000 0D5AFEF0 771A1603 obs.exe!OBS::MainCaptureLoop+0xa0b
0D5AFEA8 0035C8E5 00000000 0D5AFEF0 771A1603 00000000 obs.exe!OBS::MainCaptureThread+0x5
0D5AFEAC 758ED2E9 00000000 7B12C2B8 00000000 00000000 kernel32.dll!0x758ed2e9
0D5AFEB8 771A1603 0035C8E0 00000000 00000000 00000000 ntdll.dll!0x771a1603
0D5AFEF8 771A15D6 0035C8E0 00000000 00000000 00000000 ntdll.dll!0x771a15d6

A minidump was saved to C:\Users\Aevyn\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-01-20_3.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address      Module
00330000-00467000 C:\Program Files\OBS\OBS.exe
77160000-77288000 C:\Windows\system32\ntdll.dll
758A0000-7597C000 C:\Windows\system32\kernel32.dll
74B30000-74B37000 C:\Windows\system32\AVRT.dll
734E0000-734EC000 C:\Windows\system32\dwmapi.dll
75980000-75A2A000 C:\Windows\system32\msvcrt.dll
75AF0000-75B8D000 C:\Windows\system32\USER32.dll
75F00000-75F4C000 C:\Windows\system32\GDI32.dll
76ED0000-76F96000 C:\Windows\system32\ADVAPI32.dll
75B90000-75C52000 C:\Windows\system32\RPCRT4.dll
661D0000-66250000 C:\Windows\system32\dxgi.dll
74B40000-74B48000 C:\Windows\system32\VERSION.dll
6EF70000-6EF9C000 C:\Windows\system32\d3d10_1.dll
65DE0000-65E1A000 C:\Windows\system32\d3d10_1core.dll
75810000-75817000 C:\Windows\system32\PSAPI.DLL
5C5C0000-5C634000 C:\Windows\system32\d3dx10_43.dll
76130000-76275000 C:\Windows\system32\ole32.dll
75A30000-75A5D000 C:\Windows\system32\WS2_32.dll
76EC0000-76EC6000 C:\Windows\system32\NSI.dll
750B0000-750C9000 C:\Windows\system32\IPHLPAPI.DLL
75070000-750A5000 C:\Windows\system32\dhcpcsvc.DLL
755B0000-755DC000 C:\Windows\system32\DNSAPI.dll
756B0000-756C4000 C:\Windows\system32\Secur32.dll
75060000-75067000 C:\Windows\system32\WINNSI.DLL
75030000-75052000 C:\Windows\system32\dhcpcsvc6.DLL
73630000-73662000 C:\Windows\system32\WINMM.dll
75F50000-75FDD000 C:\Windows\system32\OLEAUT32.dll
73A80000-73ABE000 C:\Windows\system32\OLEACC.dll
5A340000-5A52F000 C:\Program Files\OBS\OBSApi.dll
763A0000-76EB1000 C:\Windows\system32\SHELL32.dll
75CE0000-75D39000 C:\Windows\system32\SHLWAPI.dll
73C40000-73DEB000 C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18813_none_9e51e050ca1696a4\gdiplus.dll
71CA0000-71D00000 C:\Windows\system32\WINHTTP.dll
5A130000-5A33C000 C:\Program Files\OBS\libx264-140.dll
73FA0000-73FDF000 C:\Windows\system32\UxTheme.dll
75ED0000-75EEE000 C:\Windows\system32\IMM32.DLL
76060000-76128000 C:\Windows\system32\MSCTF.dll
77290000-77299000 C:\Windows\system32\LPK.DLL
75FE0000-7605D000 C:\Windows\system32\USP10.dll
747B0000-7494E000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18305_none_5cb72f2a088b0ed3\comctl32.dll
75A60000-75AE4000 C:\Windows\system32\CLBCatQ.DLL
74970000-74998000 C:\Windows\System32\MMDevApi.dll
75D40000-75ECA000 C:\Windows\system32\SETUPAPI.dll
74760000-7478D000 C:\Windows\system32\WINTRUST.dll
75150000-75245000 C:\Windows\system32\CRYPT32.dll
752B0000-752C2000 C:\Windows\system32\MSASN1.dll
756D0000-756EE000 C:\Windows\system32\USERENV.dll
75870000-7589A000 C:\Windows\system32\imagehlp.dll
61C50000-61C7D000 C:\Program Files\OBS\plugins\DShowPlugin.dll
6C350000-6C36E000 C:\Program Files\OBS\plugins\GraphicsCapture.dll
6C840000-6C85B000 C:\Program Files\OBS\plugins\NoiseGate.dll
66C10000-66C21000 C:\Program Files\OBS\plugins\PSVPlugin.dll
75650000-7567C000 C:\Windows\system32\apphelp.dll
74E70000-74EAB000 C:\Windows\system32\mswsock.dll
74A70000-74A75000 C:\Windows\System32\wshtcpip.dll
74290000-7434B000 C:\Windows\system32\PROPSYS.dll
76FA0000-77159000 C:\Windows\system32\iertutil.dll
6B1F0000-6BB3D000 C:\Windows\system32\ieframe.dll
74BF0000-74C2B000 C:\Windows\system32\rsaenh.dll
75550000-755AF000 C:\Windows\system32\SXS.DLL
6C8D0000-6C923000 C:\Windows\system32\ACTXPRXY.DLL
61B10000-61B8E000 C:\Windows\system32\D3D10Level9.dll
60AA0000-6167E000 C:\Windows\system32\nvd3dum.dll
74B50000-74B6A000 C:\Windows\system32\powrprof.dll
60140000-60347000 C:\Windows\system32\d3dcompiler_43.dll
6CAA0000-6CC5A000 C:\Windows\system32\d3d9.dll
6EFD0000-6EFD6000 C:\Windows\system32\d3d8thk.dll
73590000-735B1000 C:\Windows\system32\AUDIOSES.DLL
73520000-73586000 C:\Windows\system32\audioeng.dll
5C490000-5C5BC000 C:\Program Files\OBS\DBGHELP.dll

 

[Lain]

Hm, windows vista? I haven't had much testing on windows vista, almost nobody really uses it. Have you updated windows as much as you can in windows update?

 

[Aevyn]

I'm fully updated. I've found I only have this crash happen when I try to start streaming with "Game Capture" as a source, if I use "Window Capture" it works, however I'd really prefer to not have people see what I'm tabbing through (all my chats and such!).

 

[Lain]

Yea, game capture might be a bit unstable on windows vista. Do you have your drivers updated too? Not entirely sure.

If you have aero disabled (glass theme), enable it, and it will cause window capture to *not* display windows that are on top of them.

 

[Aevyn]

After enabling aero, it seemed to take the first frame and then gave me an error in the bottom left saying "Warning: taking too long to encode, skipping frames". It would only show the original frame that I tried to stream, even now when everything has changed and obs is restarted, it still shows that original frame. I've tried lowering the resolution, it no longer shows that warning, however no matter what I try, Window Capture always just shows that original frame and never changes while streaming.

 

[Lain]

If you get that message it means your settings are too high for your system to handle.

 

[Aevyn]

That seems odd, it works just fine without aero enabled while using Window Capture, the only issue being it shows all screens I tab through. As soon as I enable aero, even if I lower the resolution and fps by a lot, it gives me that issue and won't stream.

 

[Lain]

Hm, interesting. Especially seeing as aero is hardware-accelerated compositing, so that's pretty confusing. I wish I had your computer in front of me to know exactly what's going on there. The whole purposes of aero is to render the desktop in the GPU rather than the CPU.