Issues with streaming

Roseland UMC

New Member
I'm new here so don't know if I am i the right place. I am part of our church team who works in the booth. We stream to FB. For the last few weeks we have been having issues with stream freezing and losing our stream. Can you tell me what I should be looking for when this happens so we can determine where the problem is? What steps we should take to fix it?
 
greetings from a fellow church livestreamer

There can be lots of possibilities
- is OBS indicating RED for dropped frames (a network issue)
- Are you recording and streaming simultaneously (I do, so I have a higher res 1080p recording vs the very highly compressed FB version in their library)? if yes to recording, is the recording ok?
- are you monitoring hardware resource (CPU, GPU, RAM, etc) utilization [for ex. using Task manager’s Performance tab and/or Resource Monitor] to see if your system is being maxed out with your settings?
real-time video encoding is VERY computationally demanding

And then there is the basics? what have you changed (sometimes hard to know if you don't follow good change mgmt practices)
Hopefully no one got silly and decided to up to 60fps?
You should have OS updates, and possibly security software? any OBS 3rd party plug-ins recently added/changed?
Anyone forget to to turn off (or recently enable) unnecessary and inappropriate background processes during livestreaming like OneDrive, Google Drive, etc.
Or maybe folks back in person, and Internet bandwidth is no longer dedicated to streaming? Or someone left an office computer on and its using bandwidth, etc? Or worse, you are using WiFi, and running into WiFi contention (which is most of the time, but unless you know what you are doing, most folks don't notice it... but you will with streaming)

Many of the above won't be in an OBS log. But if you want folks to review yours, per the pinned post in this support forum
 
I, too, am a fellow church streamer. I have been forced to lower my video bitrate to lower than 1500kbps. I am currently at 1100kbps and it has stopped dropping now. It is directly link to the network (internet).
 
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