Issue with my camera

JackTatanne70

New Member
Hello here,

I use a Nikon D3500 as camera for my stream with the software Webcam Utility.
The camera is well detected but every 5 minutes, the camera is freezing and seems desactivated.
I tried to set up the camera with his own menu, but seems to be ok.

I have already contacted Nikon to report this issue, they advised me to contact the support here.
I can't set up the camera in OBS as my other webcam.

How can I fix this issue please ? I can't stream well if I have to disconnect/reconnect the link cable every 5 minutes to redetect the camera...

Thank you in advance.
 

JackTatanne70

New Member
Hello cyclemat,

Yes I have tested 3 different USB port, still have the problem.
I think it's just an issue about the pilot or the software to make the camera staying on.
 
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