Issue streaming to theta.tv

[matthewpres]

I am getting an issue when trying to stream to theta.tv with streamlabs OBS.
The error I get is Failed to connect to streaming server, Please check your internet connection
But I can stream to websites like twitch and youtube with no issues

 

[matthewpres]

yup , I follow the instructions and input the URL

 

[matthewpres]

can anyone help me?