Issue: Request for Support to Disable Secondary Zoom on Virtual Camera Output

miss85246

New Member
I'm trying to access the virtual camera's output in a browser, but I've noticed there seems to be an issue with the video obtained.
image

image
As you can see, the video is being scaled up a second time in my browser. I haven’t restricted the output size and intended to use the default. The constraints configuration is as follows:

const constraints: MediaStreamConstraints = {
video: {
deviceId: deviceId ? {exact: deviceId} : undefined,
aspectRatio: {exact: 9 / 16},
displaySurface: 'window'
},
audio: false,
};

I checked the video that the system feeds to Microsoft Edge, and it appears to be working correctly.
1762063635391.png


I tested with the built-in camera on my MacBook and found that physical cameras don't have this issue.

I also tested with DingTalk's online meeting in the browser, and the result was consistent with the issue I described earlier.

Is there any solutions? What steps should I take to fix this? Or should I report this issue to the Edge team instead?

Thank you very much for your help.
 
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