Question / Help Intermittent freezing every 30 seconds

[CarcinogenSDA]

Hi,

Without actually hitting the Start Stream button, my OBS preview window keeps freezing for 1-2 seconds every 30 seconds. Last time I streamed, I saw the stream hanging at pretty much that exact interval when looking at my Twitch dashboard.

I've read other threads on this board which dealt with similar issues, suggesting turning off Custom Buffer Size, but that doesn't help. Tried rolling back windows, that didn't help. Tried updating OBS to current version, that didn't help. Tried a different scene collection/profile with ONLY my capture card (Elgato 4k) that seemed to stop it altogether.

Log file attached.

 

[CarcinogenSDA]

Sorry, I attached a bad log. That last log was one of the ones where I tried a troubleshooting suggestion where I delete and reload all scenes/profiles. Let me try a better one that will capture the problem actively without any extra fluff.

 

[CarcinogenSDA]

Okay, I've figured the problem out. Apparently it's trying to fetch assets from my NAS, and it has been fetching assets from my NAS in the past. Now that my NAS is detached from my network (I'm moving house in a couple of days) it's trying to fetch things that don't exist. This has also been saturating my gigabit connection and causing my bandwidth to fluctuate.

 

[Narcogen]

If switching to a clean profile/scene collection made it go away, then an element of your scene is causing it. Add them back one at a time until you isolate which one.

In your log I see the following:

16:30:36.012: Windows Version: 10.0 Build 17134 (revision: 765; 64-bit)

Windows is out of date, and this version has a broken feature that negatively impacts OBS performance. You should update.

Multiple image sources that are failing to load:

16:30:37.215: Failed to open file '//cumsock/Carci/Twitter/yowlmgm.png': No such file or directory
16:30:37.215: gs_image_file_init_internal: Failed to load file '//cumsock/Carci/Twitter/yowlmgm.png'
16:30:37.215: [image_source: 'yowlmgm.png'] failed to load texture '//cumsock/Carci/Twitter/yowlmgm.png'
16:30:37.215: [Media Source 'MOSHED-2019-5-29-19-41-26.webm']: settings:
16:30:37.215: input: //cumsock/Carci/Graphics Assets/MOSHED-2019-5-29-19-41-26.webm

Not sure if they are affecting performance but it's possible.

This log does not have a streaming or recording session in it so I can't see what performance you're actually getting.

 

[CarcinogenSDA]

I deleted all the ones that were linking directly to my NAS. Stable performance now. I can even stream at 1080p lmfao

I guess my NIC was overloaded these last few months trying to load all these OBS sources off of an external network source, huh? :D

 

[dighawaii]

Okay, I've figured the problem out. Apparently it's trying to fetch assets from my NAS, and it has been fetching assets from my NAS in the past. Now that my NAS is detached from my network (I'm moving house in a couple of days) it's trying to fetch things that don't exist. This has also been saturating my gigabit connection and causing my bandwidth to fluctuate.

OMG... I have been at this for half a day, nothing would fix it, then i found this post! Apparently I mapped a network drive onto my gaming pc when I started 2 pc streaming and there's some asset on there that the stream is still using. Need to figure out what it is and just move it over. Thanks for the clue!