Intel Arc B580 newest driver no more QSV available

SAB612

SAB612

New Member
I updated the drivers of my B580 to the newest version (32.0.101.6559), and since then, I can't use the hardware encoders for recordings anymore. When I tried recording, there was an error and when I checked the output tab, all QSV options were completely gone. I was using them before and they were working. Not working well, but I think that's an Intel problem, but they were working.
Does anyone else have this issue?

I checked the log and I found this. Seems to be describing the issue. 23:01:18.653: Seems the QSV test subprocess crashed. Better there than here I guess. Let's just skip loading QSV then I suppose. Didn't want to post the full log, I don't see any other related issues there.
 
SAB612

SAB612

New Member
Rodrigo Himitsu said:
I have the same problem. Drivers 6557 and 6559 have this problem. Can't use A750 on OBS...
Click to expand...
Ok, thanks. I thought I was the only one. That is a bit annoying. Intel doesn't seem to be a good choice for Content Creation at all. Can't wait to get rid of this card.
 
Rodrigo Himitsu

Rodrigo Himitsu

New Member
SAB612 said:
Ok, thanks. I thought I was the only one. That is a bit annoying. Intel doesn't seem to be a good choice for Content Creation at all. Can't wait to get rid of this card.
Click to expand...
It was working for a good time for me... This issue is new, since the last 2 drivers. Maybe we can get some help from OBS staff?
 
SAB612

SAB612

New Member
Rodrigo Himitsu said:
It was working for a good time for me... This issue is new, since the last 2 drivers. Maybe we can get some help from OBS staff?
Click to expand...
Can't say anything about the Intel Arc A series, but the B series has pretty bad encoders. They get overloaded super quickly (lots of dropped frames when recording and streaming at the same time, sometimes even when recording). Very disappointing, considering my GTX 1070 Ti was able to handle it (1440p60 recording, 1080p60 streaming). The B580 has better compression efficiency and more modern codecs, but still, it's disappointing.
 
graynoise

graynoise

New Member
SAB612 said:
I updated the drivers of my B580 to the newest version (32.0.101.6559), and since then, I can't use the hardware encoders for recordings anymore. When I tried recording, there was an error and when I checked the output tab, all QSV options were completely gone. I was using them before and they were working. Not working well, but I think that's an Intel problem, but they were working.
Does anyone else have this issue?

I checked the log and I found this. Seems to be describing the issue. 23:01:18.653: Seems the QSV test subprocess crashed. Better there than here I guess. Let's just skip loading QSV then I suppose. Didn't want to post the full log, I don't see any other related issues there.
Click to expand...
Try to run OBS as admin. My encoders showed up again when I did that!

Connect to the Intel Insiders Community Discord. When in the intel Graphics Software, go to settings > support and there's a link.
 
SAB612

SAB612

New Member
graynoise said:
Try to run OBS as admin. My encoders showed up again when I did that!

Connect to the Intel Insiders Community Discord. When in the intel Graphics Software, go to settings > support and there's a link.
Click to expand...
Thanks, that did work for me.
 
E

EvilAlchemist

New Member
graynoise said:
Try to run OBS as admin. My encoders showed up again when I did that!

Connect to the Intel Insiders Community Discord. When in the intel Graphics Software, go to settings > support and there's a link.
Click to expand...
I can also confirm that running OBS in Admin Mode shows the QuickSync Video Encoders again.
 
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