Insta Link 2C not recognised by OBS

[theMSguide.com]

I just bought the camera. I am an intermediate user and have tried everything I could before posting here. The software doesn't trigger the camera to turn on and neither does it recognise it.

Am I missing something obvious? Thank you.

Dominic

 

[Suslik V]

OBS supports only DirectShow devices (VFW will not work).

If your device is DirectShow compatible then

Please post a log with your issue! Here's how...

OBS Studio creates a log file each time you run it which contains very useful diagnostic information. Without a log file, it's much harder for any support volunteers to figure out problems and your post may be ignored. To upload a log file, go to the Help menu > Log Files > Upload Last Log...

obsproject.com

 

[theMSguide.com]

Thanks. I have no ideas what you mean though. I'll google whether or not it is Direct Show.