Question / Help I'm new... HELP!

A

Andrew

New Member
Okay, so I watched a video on how to do everything in this program, understood everything. So I downloaded it, started it up, set my settings and tried to preview it. Then I got this:
secbhc.jpg


Could not initalize DirectX on Intel(R) 946GZ Express Chipset Family.
This error can happen for one of the following reasons:
  1. Your GPU is not supported (DirectX 10 is required - note that many integrated laptop GPUs do not support DX10)
  2. Your running Windows Vista without the "Platform Update"
  3. Your video card drivers are out of date
If you are using a laptop with NVIDIA Optimus or AMD Switchable Graphics, make sure OBS is set to run on the high performance GPU in your driver settings.
_________________________________________________

My OS is Windows 7 Home Premium Desktop
I have service pack 1
My graphics chip is Intel Pentium Dual CPU E2140
My RAM is 2.00 GB
I have DirectX 11

If you need anymore information, I can find it.
Please help! I have little knowledge of the technical side of computers.
 
D

dERiUSTV

New Member
Im not sure but you must update youre graphics card drivers, or if you have got 2 Graphics Card have to choose that the OBS have to use the dedicated.
 
xiuide

xiuide

Member
From what I can tell, your CPU does not have integrated graphics. we would need to know a bit more info to tell you definitely. all that being said however, whats happening is whatever your running GFX from does not support DX10. your system may say DX11 is installed, however installed DX vs DX that your system can actually USE are different. unfortunately if you want to stream you will probably have to upgrade your GFX card/PC
 
Jack0r

Jack0r

The Helping Squad
The answer is right in the OBS error message:
You have Intel(R) 946GZ Express Chipset Family which lacks support of necessary functions.
On your current system you cannot use OBS, sry.
 
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