Question / Help I got an "QSVHelper.exe has exited because the encoder was not initialized" message.

[yzcie]

Everything is fine when i use x264 mode. But I got an "QSVHelper.exe has exited because the encoder was not initialized" message when I choose quick sync mode. what should i do?


Log file says:
16:49:53: Failed loading CUDA dll
16:50:44: Open Broadcaster Software v0.613b - 32bit (´・ω・｀)
16:50:44: -------------------------------
16:50:44: CPU Name: Intel(R) Celeron(R) CPU G1820 @ 2.70GHz
16:50:44: CPU Speed: 2699MHz
16:50:44: Physical Memory: 3203MB Total, 1908MB Free
16:50:44: stepping id: 3, model 60, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 2, total cores 2
16:50:44: monitor 1: pos={0, 0}, size={1920, 1080}
16:50:44: Windows Version: 6.1 Build 7601 S
16:50:44: Aero is Disabled
16:50:44: -------------------------------
16:50:44: OBS Modules:
16:50:44: Base Address Module
16:50:44: 01200000 OBS.exe
16:50:44: 5A6E0000 OBSApi.dll
16:50:44: 6F370000 DShowPlugin.dll
16:50:44: 6B760000 GraphicsCapture.dll
16:50:44: 6B660000 NoiseGate.dll
16:50:44: 6B680000 PSVPlugin.dll
16:50:44: ------------------------------------------
16:50:44: Adapter 1
16:50:44: Video Adapter: Intel(R) HD Graphics
16:50:44: Video Adapter Dedicated Video Memory: 67108864
16:50:44: Video Adapter Shared System Memory: 1410957312
16:50:44: Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
16:50:44: ------------------------------------------
16:50:44: Adapter 2
16:50:44: Video Adapter: AMD Radeon R9 200 Series
16:50:44: Video Adapter Dedicated Video Memory: 3207380992
16:50:44: Video Adapter Shared System Memory: 1087520768
16:50:44: =====Stream Start: 2014-04-05, 16:50:44===============================================
16:50:44: Multithreaded optimizations: On
16:50:44: Base resolution: 1280x720
16:50:44: Output resolution: 1280x720
16:50:44: ------------------------------------------
16:50:44: Loading up D3D10 on Intel(R) HD Graphics (Adapter 1)...
16:50:44: ------------------------------------------
16:50:44: Audio Format: 48000 Hz
16:50:44: ------------------------------------------
16:50:44: Audio Channels: 2 Ch
16:50:44: Playback device Default
16:50:44: ------------------------------------------
16:50:44: Using desktop audio input: SyncMaster (Intel(R) 顯示器音效)
16:50:44: ------------------------------------------
16:50:44: Using auxilary audio input: 麥克風 (HD Webcam C525)
16:50:44: ------------------------------------------
16:50:44: Audio Encoding: AAC
16:50:44: bitrate: 128
16:50:44: ------------------------------------------
16:50:44: device: HD Webcam C525,
16:50:44: device id \\?\usb#vid_046d&pid_0826&mi_02#6&2bce54ff&0&0002#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
16:50:44: chosen type: MJPG, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-2000000
16:50:44: use buffering: false - 14000000, fourCC: 'MJPG'
16:50:44: audio device: 麥克風 (HD Webcam C525),
16:50:44: audio device id (null),
16:50:44:
16:50:44: device audio info - bits per sample: 16, channels: 2, samples per sec: 44100, block size: 4
16:50:44: Using directshow input
16:50:44: Scene buffering time set to 700
16:50:44: Found QSV hardware support
16:50:44: ------------------------------------------
16:50:44: QSV version 1.4 using MFX_IMPL_HARDWARE | MFX_IMPL_VIA_D3D9 (actual: MFX_IMPL_HARDWARE | MFX_IMPL_VIA_D3D9)
16:50:44: Using 8 bitstreams and 11 frame buffers
16:50:44: ------------------------------------------
16:50:44: Video Encoding: QSV
16:50:44: fps: 30
16:50:44: width: 1280, height: 720
16:50:44: target-usage: MFX_TARGETUSAGE_4_BALANCED
16:50:44: profile: MFX_PROFILE_AVC_HIGH
16:50:44: CBR: yes
16:50:44: CFR: no
16:50:44: max bitrate: 1000
16:50:44: ------------------------------------------
16:50:45: Audio timestamp for device 'HD Webcam C525' was behind target timestamp by 190

Error: QSVHelper.exe has exited because the encoder was not initialized