Question / Help I can't capture my monitor

[bigbones307]

I can still capture my windows but i just can't capture the whole monitor. Can any one tell me why??
The result was all black:

 

[alpinlol]

well you try to capture 4 different sources in one scene dont use video/window/monitor in a single scene and your problem should be solved ... like monitor and webcam alone should work without a problem

 

[Lain]

A log file is pretty important here.

 

[bigbones307]

well you try to capture 4 different sources in one scene dont use video/window/monitor in a single scene and your problem should be solved ... like monitor and webcam alone should work without a problem

I did but it was just black:

 

[FerretBomb]

Still need a log file to see what's going on, on the back end. Read the stickied thread at the top of the forum for instructions on how to get one. Or the link when opening a new topic. Or when responding to one with the 'Post Reply' button.

 

[bigbones307]

Still need a log file to see what's going on, on the back end. Read the stickied thread at the top of the forum for instructions on how to get one. Or the link when opening a new topic. Or when responding to one with the 'Post Reply' button.

Log File Link: http://bit.ly/1bZA91s
Please help me thanks!!!

 

[Lain]

I'm going to have to ask you to post it again, but this time, instead of using a media-sharing site, paste the log file in to the forum post itself, or as a forum post attachment. This is explained in the "how to post a log file" sticky

 

[bigbones307]

I'm going to have to ask you to post it again, but this time, instead of using a media-sharing site, paste the log file in to the forum post itself, or as a forum post attachment. This is explained in the "how to post a log file" sticky

ok it is in the attachment now.

 

[pacholol]

I'm going to have to ask you to post it again, but this time, instead of using a media-sharing site, paste the log file in to the forum post itself, or as a forum post attachment. This is explained in the "how to post a log file" sticky

ok it is in the attachment now.

No way we open that file bro :) go on pastebin or paste it here. (we will not open it since it can be a virus or something ;))

 

[bigbones307]

http://pastebin.com/WxeBhiJ5

 

[bigbones307]

I'm going to have to ask you to post it again, but this time, instead of using a media-sharing site, paste the log file in to the forum post itself, or as a forum post attachment. This is explained in the "how to post a log file" sticky

ok it is in the attachment now.

No way we open that file bro :) go on pastebin or paste it here. (we will not open it since it can be a virus or something ;))

14:58:00: Open Broadcaster Software v0.583b - 64bit (　^ω^)
14:58:00: -------------------------------
14:58:00: CPU Name: Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz
14:58:00: CPU Speed: 2195MHz
14:58:00: Physical Memory:  7848MB Total, 5184MB Free
14:58:00: stepping id: 3, model 60, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
14:58:00: monitor 1: pos={0, 0}, size={1920, 1080}
14:58:00: Windows Version: 6.2 Build 9200 
14:58:00: Aero is Enabled
14:58:00: -------------------------------
14:58:00: OBS Modules:
14:58:00: Base Address     Module
14:58:00: 00000000F3370000 OBS.exe
14:58:00: 0000000051D90000 OBSApi.dll
14:58:00: 0000000058C10000 DShowPlugin.dll
14:58:00: 00000000587E0000 GraphicsCapture.dll
14:58:00: 000000005A220000 NoiseGate.dll
14:58:00: 00000000587C0000 PSVPlugin.dll
14:58:00: ------------------------------------------
14:58:00: Adapter 1
14:58:00:   Video Adapter: Intel(R) HD Graphics 4600
14:58:00:   Video Adapter Dedicated Video Memory: 100663296
14:58:00:   Video Adapter Shared System Memory: 1778384896
14:58:00:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
14:58:00: ------------------------------------------
14:58:00: Adapter 2
14:58:00:   Video Adapter: NVIDIA GeForce GTX 760M 
14:58:00:   Video Adapter Dedicated Video Memory: 2085482496
14:58:00:   Video Adapter Shared System Memory: 2147610624
14:58:00: =====Stream Start: 2013-11-02, 14:58:00===============================================
14:58:00:   Multithreaded optimizations: On
14:58:00:   Base resolution: 1920x1080
14:58:00:   Output resolution: 1280x720
14:58:00: ------------------------------------------
14:58:00: Loading up D3D10 on NVIDIA GeForce GTX 760M...
14:58:00: ------------------------------------------
14:58:00: Audio Format: 48000hz
14:58:00: Playback device Default
14:58:00: ------------------------------------------
14:58:00: Using desktop audio input: Speakers (Realtek High Definition Audio)
14:58:00: ------------------------------------------
14:58:00: Using auxilary audio input: Microphone (Realtek High Definition Audio)
14:58:00: ------------------------------------------
14:58:00: Audio Encoding: AAC
14:58:00:     bitrate: 128
14:58:00: Using Monitor Capture
14:58:00: ------------------------------------------
14:58:00:     device: HD WebCam,
14:58:00:     device id \\?\usb#vid_04f2&pid_b374&mi_00#6&5e8335b&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
14:58:00:     chosen type: YUY2, usingFourCC: false, res: 320x240 - 320x240, frameIntervals: 333333-333333
14:58:00:     use buffering: false - 0, fourCC: 'YUY2'
14:58:00:     audio device: Disable,
14:58:00:     audio device id Disabled,
14:58:00: 
14:58:01: Using directshow input
14:58:01: Using text output
14:58:01: Using Window Capture
14:58:02: Using bitmap image
14:58:02: Scene buffering time set to 400
14:58:02: ------------------------------------------
14:58:02: Video Encoding: x264
14:58:02:     fps: 30
14:58:02:     width: 1280, height: 720
14:58:02:     preset: veryfast
14:58:02:     profile: high
14:58:02:     keyint: 60
14:58:02:     CBR: yes
14:58:02:     CFR: yes
14:58:02:     max bitrate: 1500
14:58:02:     buffer size: 1500
14:58:02: ------------------------------------------
14:58:02: MMDeviceAudioSource: Frequency for device 'Speakers (Realtek High Definition Audio)' is 384000, samples per sec is 48000
14:58:02: MMDeviceAudioSource: Frequency for device 'Microphone (Realtek High Definition Audio)' is 352800, samples per sec is 44100
14:58:39: Total frames encoded: 1097, total frames duplicated: 0 (0.00%)
14:58:39: Total frames rendered: 1101, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
14:58:39: 
14:58:39: Profiler time results:
14:58:39: 
14:58:39: ==============================================================
14:58:39: video thread frame - [100%] [avg time: 4.342 ms] [children: 70.4%] [unaccounted: 29.6%]
14:58:39: | scene->Preprocess - [68.1%] [avg time: 2.955 ms]
14:58:39: | GPU download and conversion - [2.33%] [avg time: 0.101 ms] [children: 2.14%] [unaccounted: 0.184%]
14:58:39: | | flush - [1.54%] [avg time: 0.067 ms]
14:58:39: | | CopyResource - [0.507%] [avg time: 0.022 ms]
14:58:39: | | conversion to 4:2:0 - [0.0921%] [avg time: 0.004 ms]
14:58:39: Convert444Threads - [100%] [avg time: 0.693 ms] [children: 99.3%] [unaccounted: 0.722%]
14:58:39: | Convert444toNV12 - [99.3%] [avg time: 0.688 ms]
14:58:39: encoder thread frame - [100%] [avg time: 1.423 ms]
14:58:39: ==============================================================
14:58:39: 
14:58:39: 
14:58:39: Profiler CPU results:
14:58:39: 
14:58:39: ==============================================================
14:58:39: video thread frame - [cpu time: avg 2.469 ms, total 2718.75 ms] [avg calls per frame: 1]
14:58:39: | scene->Preprocess - [cpu time: avg 1.22 ms, total 1343.75 ms] [avg calls per frame: 1]
14:58:39: | GPU download and conversion - [cpu time: avg 0.085 ms, total 93.75 ms] [avg calls per frame: 1]
14:58:39: | | flush - [cpu time: avg 0.07 ms, total 78.125 ms] [avg calls per frame: 1]
14:58:39: | | CopyResource - [cpu time: avg 0.014 ms, total 15.625 ms] [avg calls per frame: 1]
14:58:39: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
14:58:39: Convert444Threads - [cpu time: avg 0.611 ms, total 1328.13 ms] [avg calls per frame: 2]
14:58:39: | Convert444toNV12 - [cpu time: avg 0.611 ms, total 1328.13 ms] [avg calls per frame: 2]
14:58:39: encoder thread frame - [cpu time: avg 0.864 ms, total 937.5 ms] [avg calls per frame: 1]
14:58:39: ==============================================================
14:58:39: 
14:58:39: =====Stream End: 2013-11-02, 14:58:39=================================================
14:58:40: =====Stream Start: 2013-11-02, 14:58:40===============================================
14:58:40:   Multithreaded optimizations: On
14:58:40:   Base resolution: 1920x1080
14:58:40:   Output resolution: 1280x720
14:58:40: ------------------------------------------
14:58:40: Loading up D3D10 on NVIDIA GeForce GTX 760M...
14:58:40: ------------------------------------------
14:58:40: Audio Format: 48000hz
14:58:40: Playback device Default
14:58:40: ------------------------------------------
14:58:40: Using desktop audio input: Speakers (Realtek High Definition Audio)
14:58:40: ------------------------------------------
14:58:40: Using auxilary audio input: Microphone (Realtek High Definition Audio)
14:58:40: ------------------------------------------
14:58:40: Audio Encoding: AAC
14:58:40:     bitrate: 128
14:58:40: ------------------------------------------
14:58:40:     device: HD WebCam,
14:58:40:     device id \\?\usb#vid_04f2&pid_b374&mi_00#6&5e8335b&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
14:58:40:     chosen type: YUY2, usingFourCC: false, res: 320x240 - 320x240, frameIntervals: 333333-333333
14:58:40:     use buffering: false - 0, fourCC: 'YUY2'
14:58:40:     audio device: Disable,
14:58:40:     audio device id Disabled,
14:58:40: 
14:58:41: Using directshow input
14:58:41: Using text output
14:58:41: Using Window Capture
14:58:41: Using bitmap image
14:58:41: Scene buffering time set to 400
14:58:41: ------------------------------------------
14:58:41: Video Encoding: x264
14:58:41:     fps: 30
14:58:41:     width: 1280, height: 720
14:58:41:     preset: veryfast
14:58:41:     profile: high
14:58:41:     keyint: 60
14:58:41:     CBR: yes
14:58:41:     CFR: yes
14:58:41:     max bitrate: 1500
14:58:41:     buffer size: 1500
14:58:41: ------------------------------------------
14:58:41: MMDeviceAudioSource: Frequency for device 'Speakers (Realtek High Definition Audio)' is 384000, samples per sec is 48000
14:58:41: MMDeviceAudioSource: Frequency for device 'Microphone (Realtek High Definition Audio)' is 352800, samples per sec is 44100
14:58:43: Using RTMP service: Twitch / Justin.tv
14:58:43:   Server selection: rtmp://live.justin.tv/app
14:58:43:   Interface: Qualcomm Atheros AR5BWB222 Wireless Network Adapter (802.11, 54 mbps)
14:58:44: librtmp error: RTMP_Connect0, failed to connect socket: No connection could be made because the target machine actively refused it. (10061)
14:58:44: Connection to rtmp://live.justin.tv/app failed: Could not connect to server
14:58:44: 
14:58:44: RTMP_Connect0, failed to connect socket: No connection could be made because the target machine actively refused it. (10061)
14:58:44: 
14:58:45: Total frames encoded: 106, total frames duplicated: 1 (0.94%)
14:58:45: Total frames rendered: 111, number of late frames: 1 (0.90%) (it's okay for some frames to be late)
14:58:45: Number of times waited to send: 0, Waited for a total of 0 bytes
14:58:45: Number of b-frames dropped: 0 (-1.$%), Number of p-frames dropped: 0 (-1.$%), Total 0 (-1.$%)
14:58:45: Number of bytes sent: 0
14:58:45: 
14:58:45: Profiler time results:
14:58:45: 
14:58:45: ==============================================================
14:58:45: video thread frame - [100%] [avg time: 5.372 ms] [children: 70.6%] [unaccounted: 29.4%]
14:58:45: | scene->Preprocess - [69%] [avg time: 3.709 ms]
14:58:45: | GPU download and conversion - [1.58%] [avg time: 0.085 ms] [children: 1.43%] [unaccounted: 0.149%]
14:58:45: | | flush - [1.06%] [avg time: 0.057 ms]
14:58:45: | | CopyResource - [0.316%] [avg time: 0.017 ms]
14:58:45: | | conversion to 4:2:0 - [0.0558%] [avg time: 0.003 ms]
14:58:45: Convert444Threads - [100%] [avg time: 0.566 ms] [children: 99.3%] [unaccounted: 0.707%]
14:58:45: | Convert444toNV12 - [99.3%] [avg time: 0.562 ms]
14:58:45: encoder thread frame - [100%] [avg time: 1.09 ms]
14:58:45: ==============================================================
14:58:45: 
14:58:45: 
14:58:45: Profiler CPU results:
14:58:45: 
14:58:45: ==============================================================
14:58:45: video thread frame - [cpu time: avg 2.393 ms, total 265.625 ms] [avg calls per frame: 1]
14:58:45: | scene->Preprocess - [cpu time: avg 0.844 ms, total 93.75 ms] [avg calls per frame: 1]
14:58:45: | GPU download and conversion - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
14:58:45: | | flush - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
14:58:45: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
14:58:45: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
14:58:45: Convert444Threads - [cpu time: avg 0.575 ms, total 109.375 ms] [avg calls per frame: 2]
14:58:45: | Convert444toNV12 - [cpu time: avg 0.575 ms, total 109.375 ms] [avg calls per frame: 2]
14:58:45: encoder thread frame - [cpu time: avg 0.664 ms, total 62.5 ms] [avg calls per frame: 1]
14:58:45: ==============================================================
14:58:45: 
14:58:45: =====Stream End: 2013-11-02, 14:58:45=================================================
14:59:39: =====Stream Start: 2013-11-02, 14:59:39===============================================
14:59:39:   Multithreaded optimizations: On
14:59:39:   Base resolution: 1920x1080
14:59:39:   Output resolution: 1280x720
14:59:39: ------------------------------------------
14:59:39: Loading up D3D10 on NVIDIA GeForce GTX 760M...
14:59:39: ------------------------------------------
14:59:39: Audio Format: 48000hz
14:59:39: Playback device Default
14:59:39: ------------------------------------------
14:59:39: Using desktop audio input: Speakers (Realtek High Definition Audio)
14:59:39: ------------------------------------------
14:59:39: Using auxilary audio input: Microphone (Realtek High Definition Audio)
14:59:39: ------------------------------------------
14:59:39: Audio Encoding: AAC
14:59:39:     bitrate: 128
14:59:39: ------------------------------------------
14:59:39:     device: HD WebCam,
14:59:39:     device id \\?\usb#vid_04f2&pid_b374&mi_00#6&5e8335b&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
14:59:39:     chosen type: YUY2, usingFourCC: false, res: 320x240 - 320x240, frameIntervals: 333333-333333
14:59:39:     use buffering: false - 0, fourCC: 'YUY2'
14:59:39:     audio device: Disable,
14:59:39:     audio device id Disabled,
14:59:39: 
14:59:40: Using directshow input
14:59:40: Using text output
14:59:40: Using Window Capture
14:59:40: Using bitmap image
14:59:40: Scene buffering time set to 400
14:59:40: ------------------------------------------
14:59:40: Video Encoding: x264
14:59:40:     fps: 30
14:59:40:     width: 1280, height: 720
14:59:40:     preset: veryfast
14:59:40:     profile: high
14:59:40:     keyint: 60
14:59:40:     CBR: yes
14:59:40:     CFR: yes
14:59:40:     max bitrate: 1500
14:59:40:     buffer size: 1500
14:59:40: ------------------------------------------
14:59:40: MMDeviceAudioSource: Frequency for device 'Speakers (Realtek High Definition Audio)' is 384000, samples per sec is 48000
14:59:40: MMDeviceAudioSource: Frequency for device 'Microphone (Realtek High Definition Audio)' is 352800, samples per sec is 44100
14:59:42: Using RTMP service: Twitch / Justin.tv
14:59:42:   Server selection: rtmp://live.justin.tv/app
14:59:42:   Interface: Qualcomm Atheros AR5BWB222 Wireless Network Adapter (802.11, 54 mbps)
14:59:45: Completed handshake with rtmp://live.justin.tv/app in 3092 ms.
14:59:47: SO_SNDBUF was at 65536
14:59:47: SO_SNDBUF is now 65536
14:59:50: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 262144 (buffer: 48675 / 207872)
14:59:54: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 524288 (buffer: 0 / 207872)
15:12:34: Total frames encoded: 23193, total frames duplicated: 7 (0.03%)
15:12:34: Total frames rendered: 23198, number of late frames: 1 (0.00%) (it's okay for some frames to be late)
15:12:34: RTMPPublisher::SocketLoop: Graceful loop exit
15:12:34: Average send payload: 5581 bytes, average send interval: 27 ms
15:12:34: Number of times waited to send: 0, Waited for a total of 0 bytes
15:12:34: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
15:12:34: Number of bytes sent: 156646513
15:12:35: 
15:12:35: Profiler time results:
15:12:35: 
15:12:35: ==============================================================
15:12:35: video thread frame - [100%] [avg time: 2.055 ms] [children: 48.5%] [unaccounted: 51.5%]
15:12:35: | scene->Preprocess - [43.6%] [avg time: 0.895 ms]
15:12:35: | GPU download and conversion - [4.96%] [avg time: 0.102 ms] [children: 4.48%] [unaccounted: 0.487%]
15:12:35: | | flush - [3.02%] [avg time: 0.062 ms]
15:12:35: | | CopyResource - [1.31%] [avg time: 0.027 ms]
15:12:35: | | conversion to 4:2:0 - [0.146%] [avg time: 0.003 ms]
15:12:35: Convert444Threads - [100%] [avg time: 0.827 ms] [children: 99.4%] [unaccounted: 0.605%]
15:12:35: | Convert444toNV12 - [99.4%] [avg time: 0.822 ms]
15:12:35: encoder thread frame - [100%] [avg time: 1.518 ms]
15:12:35: ==============================================================
15:12:35: 
15:12:35: 
15:12:35: Profiler CPU results:
15:12:35: 
15:12:35: ==============================================================
15:12:35: video thread frame - [cpu time: avg 1.319 ms, total 30609.4 ms] [avg calls per frame: 1]
15:12:35: | scene->Preprocess - [cpu time: avg 0.229 ms, total 5328.13 ms] [avg calls per frame: 1]
15:12:35: | GPU download and conversion - [cpu time: avg 0.087 ms, total 2031.25 ms] [avg calls per frame: 1]
15:12:35: | | flush - [cpu time: avg 0.047 ms, total 1093.75 ms] [avg calls per frame: 1]
15:12:35: | | CopyResource - [cpu time: avg 0.029 ms, total 687.5 ms] [avg calls per frame: 1]
15:12:35: | | conversion to 4:2:0 - [cpu time: avg 0.004 ms, total 93.75 ms] [avg calls per frame: 1]
15:12:35: Convert444Threads - [cpu time: avg 0.786 ms, total 36484.4 ms] [avg calls per frame: 2]
15:12:35: | Convert444toNV12 - [cpu time: avg 0.784 ms, total 36359.4 ms] [avg calls per frame: 2]
15:12:35: encoder thread frame - [cpu time: avg 1.06 ms, total 24578.1 ms] [avg calls per frame: 1]
15:12:35: ==============================================================
15:12:35: 
15:12:35: =====Stream End: 2013-11-02, 15:12:35=================================================

 

[bigbones307]

Is that because I'm using laptop

 

[pacholol]

Is that because I'm using laptop

Ok dude can you check out this: Settings - Video - Video Adapter - NVIDIA GeForce GTX 760M. (make sure that it's checked on Nvidia). Then restart OBS and try screen capture ( and disable Aero with the screen capture). And your laptop it's strong to run a stream so it's not because of that

 

[bigbones307]

Is that because I'm using laptop

Ok dude can you check out this: Settings - Video - Video Adapter - NVIDIA GeForce GTX 760M. (make sure that it's checked on Nvidia). Then restart OBS and try screen capture ( and disable Aero with the screen capture). And your laptop it's strong to run a stream so it's not because of that

I always set that as GTX 760M and "disable Aero " is blur. I can use Window Capture but I can't use Game Capture and Monitor Capture
It was still black:

 

[alpinlol]

Is that because I'm using laptop

Ok dude can you check out this: Settings - Video - Video Adapter - NVIDIA GeForce GTX 760M. (make sure that it's checked on Nvidia). Then restart OBS and try screen capture ( and disable Aero with the screen capture). And your laptop it's strong to run a stream so it's not because of that

dude hes using win8 ... you dont disable aero on win8


make sure you read the sticky for laptop users with blackscreen problem in this case since you have to chose the right graphic adapter for obs to use

 

[bigbones307]

Is that because I'm using laptop

Ok dude can you check out this: Settings - Video - Video Adapter - NVIDIA GeForce GTX 760M. (make sure that it's checked on Nvidia). Then restart OBS and try screen capture ( and disable Aero with the screen capture). And your laptop it's strong to run a stream so it's not because of that

dude hes using win8 ... you dont disable aero on win8


make sure you read the sticky for laptop users with blackscreen problem in this case since you have to chose the right graphic adapter for obs to use

I did all of those things. I set OBS for my GPU in NVIDIA Control Panel but I think with laptops OBS only allows to capture windows not Monitor or Game Capture

 

[Lain]

If you wish, I can try to help you set up your laptop over teamviewer. Come by chat, private message me on there, and say my name to get my attention, and I'll help your set it up.

 

[bigbones307]

If you wish, I can try to help you set up your laptop over teamviewer. Come by chat, private message me on there, and say my name to get my attention, and I'll help your set it up.

"come by chat" I don't understand... What chat?? Anyway, I sent you a message, and i very appreciate your help.

 

[FerretBomb]

At the very top-right of the forum there's four buttons; Facebook, Twitter, Live Chat, and Donate. Click Live Chat, and it'll open a Java IRC client to the OBS IRC channel. :)

Not too obvious; I didn't know it was there at all until someone specifically pointed it out to me, too. I tend to disregard anything on a line with Facebook/Twitter as 'the usual social media BS links'. I'm pretty sure damn near everyone else does too. Especially with LifeInvader listed first.