Question / Help Huge Amount of Dropped Frames Help

Disec · Oct 10, 2013

Hello so I just started using OBS today as I wanted to start streaming so World of Warcraft and I am getting some major dropped frames like 90% dropped frames.

My Computer:
GTX 680
12gb Ram
i5 2500k

Speed Test

Settings:

: Encoding Settings

: Broadcast Settings

: Video Settings

: Advanced Settings

Picture of my problem:

: Streaming World of Warcraft

*If you take a look at the bottom of the application you can see the amount of Dropped Frames in number and Percentage, the longer it is on the more dropped frames there is.

So I am curious on why this is happening and how I can fix this so I can start streaming.

I am from Alberta, Canada so I'm not sure what server to choose.

Thanks in advance.

R1CH · Oct 10, 2013

Keep trying different servers until you find one that works, or reduce your bitrate.

Disec · Oct 10, 2013

R1CH said:
Keep trying different servers until you find one that works, or reduce your bitrate.

I have put my bit rate down to under 800 and was still buggy. I'll keep trying different servers.

Disec · Oct 10, 2013

Tried every server and lowered bit rate still had major frame drops.

dodgepong · Oct 10, 2013

Are you streaming over wireless?

Can you run ShaperProbe and post the results? http://www.cc.gatech.edu/grads/p/partha ... rProbe.exe

Disec · Oct 10, 2013

dodgepong said:
Are you streaming over wireless?

Can you run ShaperProbe and post the results? http://www.cc.gatech.edu/grads/p/partha ... rProbe.exe

Also I'm streaming wired.

Okay here are the results:

DiffProbe release. January 2012. Build 1008.
Shaper Detection Module.

Connected to server 38.107.216.34.

Estimating capacity:
Upstream: 351 Kbps.
Downstream: 96330 Kbps.

The measurement will take upto 10.0 minutes. Please wait.

Checking for traffic shapers:

Upstream: Burst size: 36-45 KB;
Shaping rate: 149 Kbps.

Downstream: No shaper detected.
Median received rate: 77690 Kbps.

For more information, visit: http://www.cc.gatech.edu/~partha/diffprobe

R1CH · Oct 10, 2013

Looks like your upstream is quite broken.

Disec · Oct 10, 2013

R1CH said:
Looks like your upstream is quite broken.

Do you know why that is?

R1CH · Oct 10, 2013

No, you'll need to contact your ISP if it persists.

Disec · Oct 10, 2013

R1CH said:
No, you'll need to contact your ISP if it persists.

If I phone them what exactly do i ask them?

dodgepong · Oct 10, 2013

Ask them why your upload speeds are absurdly low. According to ShaperProbe, your upload speed is 150-300 kbps.

Disec · Oct 11, 2013

So what this program is telling me is that my Download is like 96mb and my upload isnt even 1mb? Why is that and speed test so different.

I also did a test on Testmy.net and got this result

so with all these different numbers is this pretty much telling me im paying 80$ for nothing?

Just did another speed test on bandwidthplace.com and got this result

Because I think 300kbps is like 0.3mbs which is waaaaay less than what I should be getting.

Disec · Oct 15, 2013

So I am still kinda confused on why I cannot stream. With 80Mb/s download and 6.7Mb/s Upload.

I ran a 6mb test on testmy.net and its what it should be but I still cannot stream.

Log File from when I tried to run it.

Code:

16:24:31: Open Broadcaster Software v0.571b - 32bit (´・ω・｀)
16:24:31: -------------------------------
16:24:31: CPU Name: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
16:24:31: CPU Speed: 3310MHz
16:24:31: Physical Memory:  4095MB Total, 4095MB Free
16:24:31: stepping id: 7, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
16:24:31: monitor 1: pos={0, 0}, size={1920, 1080}
16:24:31: Windows Version: 6.1 Build 7601 S
16:24:31: Aero is Enabled
16:24:31: -------------------------------
16:24:31: OBS Modules:
16:24:31: Base Address     Module
16:24:31: 00330000         OBS.exe
16:24:31: 58580000         OBSApi.dll
16:24:31: 60BA0000         DShowPlugin.dll
16:24:31: 66EC0000         GraphicsCapture.dll
16:24:31: 66C20000         NoiseGate.dll
16:24:31: 66990000         PSVPlugin.dll
16:24:31: ------------------------------------------
16:24:31: Adapter 1
16:24:31:   Video Adapter: NVIDIA GeForce GTX 680
16:24:31:   Video Adapter Dedicated Video Memory: 2087387136
16:24:31:   Video Adapter Shared System Memory: 2147807232
16:24:31: ------------------------------------------
16:24:31: Adapter 2
16:24:31:   Video Adapter: Intel(R) HD Graphics 3000
16:24:31:   Video Adapter Dedicated Video Memory: 67108864
16:24:31:   Video Adapter Shared System Memory: 1711276032
16:24:31: Using fixed low latency mode, factor 22
16:24:31: =====Stream Start: 2013-10-15, 16:24:31===============================================
16:24:31:   Multithreaded optimizations: On
16:24:31:   Base resolution: 1920x1080
16:24:31:   Output resolution: 1280x720
16:24:31: ------------------------------------------
16:24:31: Loading up D3D10 on NVIDIA GeForce GTX 680...
16:24:31: ------------------------------------------
16:24:31: Audio Format: 48000hz
16:24:31: Playback device {0.0.0.00000000}.{17659287-8661-4b64-88a6-75372a5f98f5}
16:24:31: ------------------------------------------
16:24:31: Using desktop audio input: Speakers (Realtek High Definition Audio)
16:24:31: ------------------------------------------
16:24:31: Audio Encoding: AAC
16:24:31:     bitrate: 128
16:24:31: Using graphics capture
16:24:31: Using custom x264 settings: "keyint=60"
16:24:31: ------------------------------------------
16:24:31: Video Encoding: x264
16:24:31:     fps: 30
16:24:31:     width: 1280, height: 720
16:24:31:     preset: veryfast
16:24:31:     profile: high
16:24:31:     keyint: 60
16:24:31:     CBR: yes
16:24:31:     CFR: yes
16:24:31:     max bitrate: 300
16:24:31:     buffer size: 300
16:24:31: ------------------------------------------
16:24:31: MMDeviceAudioSource: Frequency for device 'Speakers (Realtek High Definition Audio)' is 384000, samples per sec is 48000
16:24:31: SharedTexCapture hooked
16:24:33: Using RTMP service: Twitch / Justin.tv
16:24:33:   Server selection: rtmp://live.justin.tv/app
16:24:33:   Interface: Intel(R) 82579V Gigabit Network Connection (ethernet, 100 mbps)
16:24:34: Completed handshake with rtmp://live.justin.tv/app in 227 ms.
16:24:35: Total frames encoded: 81, total frames duplicated: 0 (0.00%)
16:24:35: Total frames rendered: 85, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
16:24:35: SO_SNDBUF was at 8192
16:24:35: SO_SNDBUF is now 65536
16:24:35: RTMPPublisher::SocketLoop: Graceful loop exit
16:24:35: Number of times waited to send: 0, Waited for a total of 0 bytes
16:24:35: Number of b-frames dropped: 0 (-1.$%), Number of p-frames dropped: 0 (-1.$%), Total 0 (-1.$%)
16:24:35: Number of bytes sent: 0
16:24:35: 
16:24:35: Profiler time results:
16:24:35: 
16:24:35: ==============================================================
16:24:35: video thread frame - [100%] [avg time: 0.945 ms] [children: 0.106%] [unaccounted: 99.9%]
16:24:35: | scene->Preprocess - [0.106%] [avg time: 0.001 ms]
16:24:35: GPU download and conversion - [100%] [avg time: 0.274 ms] [children: 49.6%] [unaccounted: 50.4%]
16:24:35: | flush - [45.6%] [avg time: 0.125 ms]
16:24:35: | CopyResource - [3.28%] [avg time: 0.009 ms]
16:24:35: | conversion to 4:2:0 - [0.73%] [avg time: 0.002 ms]
16:24:35: Convert444Threads - [100%] [avg time: 0.601 ms] [children: 99%] [unaccounted: 0.998%]
16:24:35: | Convert444toNV12 - [99%] [avg time: 0.595 ms]
16:24:35: encoder thread frame - [100%] [avg time: 0.697 ms]
16:24:35: ==============================================================
16:24:35: 
16:24:35: 
16:24:35: Profiler CPU results:
16:24:35: 
16:24:35: ==============================================================
16:24:35: video thread frame - [cpu time: avg 0.55 ms, total 46.8 ms] [avg calls per frame: 1]
16:24:35: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
16:24:35: GPU download and conversion - [cpu time: avg 0.183 ms, total 15.6 ms] [avg calls per frame: 1]
16:24:35: | flush - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
16:24:35: | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
16:24:35: | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
16:24:35: Convert444Threads - [cpu time: avg 1.022 ms, total 124.8 ms] [avg calls per frame: 2]
16:24:35: | Convert444toNV12 - [cpu time: avg 1.022 ms, total 124.8 ms] [avg calls per frame: 2]
16:24:35: encoder thread frame - [cpu time: avg 0.26 ms, total 15.6 ms] [avg calls per frame: 1]
16:24:35: ==============================================================
16:24:35: 
16:24:35: =====Stream End: 2013-10-15, 16:24:35=================================================
16:25:04: Using fixed low latency mode, factor 22
16:25:04: =====Stream Start: 2013-10-15, 16:25:04===============================================
16:25:04:   Multithreaded optimizations: On
16:25:04:   Base resolution: 1920x1080
16:25:04:   Output resolution: 1280x720
16:25:04: ------------------------------------------
16:25:04: Loading up D3D10 on NVIDIA GeForce GTX 680...
16:25:04: ------------------------------------------
16:25:04: Audio Format: 48000hz
16:25:04: Playback device {0.0.0.00000000}.{17659287-8661-4b64-88a6-75372a5f98f5}
16:25:04: ------------------------------------------
16:25:04: Using desktop audio input: Speakers (Realtek High Definition Audio)
16:25:04: ------------------------------------------
16:25:04: Audio Encoding: AAC
16:25:04:     bitrate: 128
16:25:04: Using graphics capture
16:25:04: Using custom x264 settings: "keyint=60"
16:25:04: ------------------------------------------
16:25:04: Video Encoding: x264
16:25:04:     fps: 30
16:25:04:     width: 1280, height: 720
16:25:04:     preset: veryfast
16:25:04:     profile: high
16:25:04:     keyint: 60
16:25:04:     CBR: yes
16:25:04:     CFR: yes
16:25:04:     max bitrate: 1200
16:25:04:     buffer size: 1200
16:25:04: ------------------------------------------
16:25:04: MMDeviceAudioSource: Frequency for device 'Speakers (Realtek High Definition Audio)' is 384000, samples per sec is 48000
16:25:04: SharedTexCapture hooked
16:25:06: Using RTMP service: Twitch / Justin.tv
16:25:06:   Server selection: rtmp://live.justin.tv/app
16:25:06:   Interface: Intel(R) 82579V Gigabit Network Connection (ethernet, 100 mbps)
16:25:06: Completed handshake with rtmp://live.justin.tv/app in 233 ms.
16:25:08: SO_SNDBUF was at 8192
16:25:08: SO_SNDBUF is now 65536
16:25:57: Total frames encoded: 1551, total frames duplicated: 0 (0.00%)
16:25:57: Total frames rendered: 1556, number of late frames: 1 (0.06%) (it's okay for some frames to be late)

Boildown · Oct 15, 2013

Disec said:
So I am still kinda confused on why I cannot stream. With 80Mb/s download and 6.7Mb/s Upload.

I ran a 6mb test on testmy.net and its what it should be but I still cannot stream.

The bandwidth measuring web sites set a benchmark for your best case scenario, but you can still be less than it. For one thing, you don't send your data to the same place testmy.net is measuring. You send it somewhere else on the internet. Your ISP may, for all we know, be allowing fast speeds to speed test sites but slow speeds everywhere else. Its a too-common trick. You should call your ISP and complain.

Question / Help Huge Amount of Dropped Frames Help

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Question / Help Huge Amount of Dropped Frames *Help*

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