Question / Help Heroes of The Storm Crashes

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RavenousSix

New Member
So OBS has a couple of issues with Heroes of The Storm.

#1 It stops streaming the game if I alt-tab out of the game.

#2 It causes the game to crash when the match has been found and it's at the loading screen going to the game.

It usually crashes when alt-tabbing from doing something else and back into the game.

Once the game is re-launched you have to stay at the game screen, can't alt-tab or it crashes.

Running latest .64b x64 version.

Windows 7 X64 Ultimate.
GeForce N770
Intel i7 4930K CPU
16Gb RAM
SSD Drive

Latest Nvidia drivers.
 
D

dping

Active Member
RavenousSix said:
So OBS has a couple of issues with Heroes of The Storm.

#1 It stops streaming the game if I alt-tab out of the game.

#2 It causes the game to crash when the match has been found and it's at the loading screen going to the game.

It usually crashes when alt-tabbing from doing something else and back into the game.

Once the game is re-launched you have to stay at the game screen, can't alt-tab or it crashes.

Running latest .64b x64 version.

Windows 7 X64 Ultimate.
GeForce N770
Intel i7 4930K CPU
16Gb RAM
SSD Drive

Latest Nvidia drivers.
Click to expand...
you should probably include a log file from the help menu of the recording instance that the problem occurred.
 
N

NoEpicLoot

New Member
same problem here :/
streaming with OBS (Game Capturing HotS) + alttabbing during a loading screen and tabbing back in as the game has begun results always in a crash of HotS
Code: 
16:00:35: CLR host plugin strings not found, dynamically loading 4 strings
16:00:35: CLRHost::Initialize() attempting to load and start the .NET runtime (null)
16:00:35: CLRHost::Initialize() Found version v2.0.50727 .NET runtime
16:00:35: CLRHost::Initialize() Found version v4.0.30319 .NET runtime
16:00:35: CLRHost::Initialize() attempting to use v4.0.30319 .NET runtime
16:00:36: CLRHost::LoadInteropLibrary() load the assembly plugins\CLRHostPlugin\CLRHost.Interop.dll
16:00:37: CLRHost::LoadPlugins() attempting to load the plugin assembly YATCP
16:00:44: CLRHost::LoadPlugins() successfully added CLR plugin [Type: YATCP.YATCP, Name: Yet Another Twitch Chat Plugin]
16:01:07: Open Broadcaster Software v0.651b - 64bit (　^ω^)
16:01:07: -------------------------------
16:01:07: CPU Name: AMD A6-6400K APU with Radeon(tm) HD Graphics
16:01:07: CPU Speed: 3892MHz
16:01:07: Physical Memory:  8133MB Total, 5103MB Free
16:01:07: stepping id: 1, model 19, family 21, type 0, extmodel 0, extfamily 3, HTT 1, logical cores 2, total cores 1
16:01:07: monitor 1: pos={-1920, 0}, size={1920, 1080}
16:01:07: monitor 2: pos={0, 0}, size={1920, 1080}
16:01:07: Windows Version: 6.1 Build 7601 S
16:01:07: Aero is Disabled
16:01:07: -------------------------------
16:01:07: OBS Modules:
16:01:07: Base Address     Module
16:01:07: 000000003F9A0000 OBS.exe
16:01:07: 00000000E8730000 OBSApi.dll
16:01:07: 00000000EC4A0000 CLRHostPlugin.dll
16:01:07: 00000000E9E10000 DShowPlugin.dll
16:01:07: 00000000E9DD0000 GraphicsCapture.dll
16:01:07: 00000000F3820000 LogiLCD.dll
16:01:07: 00000000E9920000 LolSceneSwitch.dll
16:01:07: 00000000EA1A0000 NoiseGate.dll
16:01:07: 00000000E98F0000 PSVPlugin.dll
16:01:07: 00000000E98C0000 scenesw.dll
16:01:07: ------------------------------------------
16:01:07: Adapter 1
16:01:07:   Video Adapter: NVIDIA GeForce GTX 760
16:01:07:   Video Adapter Dedicated Video Memory: 2087387136
16:01:07:   Video Adapter Shared System Memory: 2147807232
16:01:07:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
16:01:07:   Video Adapter Output 2: pos={-1920, 0}, size={1920, 1080}, attached=true
16:01:07: =====Stream Start: 2015-05-14, 16:01:07===============================================
16:01:07:   Multithreaded optimizations: On
16:01:07:   Base resolution: 1920x1080
16:01:07:   Output resolution: 960x540
16:01:07: ------------------------------------------
16:01:07: Loading up D3D10 on NVIDIA GeForce GTX 760 (Adapter 1)...
16:01:09: ------------------------------------------
16:01:09: Audio Format: 48000 Hz
16:01:09: ------------------------------------------
16:01:09: Audio Channels: 2 Ch
16:01:09: Playback device {0.0.0.00000000}.{b596443e-b329-42c3-a609-8ea8f6aaf70d}
16:01:09: ------------------------------------------
16:01:09: Using desktop audio input: Line 1 - VAC Eingabe (Virtual Audio Cable)
16:01:09: Global Audio time adjust: 0
16:01:09: ------------------------------------------
16:01:09: Using auxilary audio input: Mikrofon (USB Microphone           )
16:01:09: Mic time offset: 0
16:01:09: ------------------------------------------
16:01:09: Audio Encoding: AAC
16:01:09:     bitrate: 128
16:01:09: Using text output
16:01:09: CLRHost:: YATCP: Updating settings.
16:01:09: CLRHost:: YATCP: Attempting to connect to IRC Server
16:01:09: Using text output
16:01:09: Using text output
16:01:09: Using text output
16:01:09: Scene buffering time set to 700
16:01:09: Successfully loaded ObsNvenc.dll
16:01:09: ObsNvenc initialized successfully
16:01:09: CUDA loaded successfully
16:01:09: 1 CUDA capable devices found
16:01:09: [ GPU #0 - < GeForce GTX 760 > has Compute SM 3.0, NVENC Available ]
16:01:09: NVENC internal init finished successfully
16:01:09: NVENC supports 8 h264 presets
16:01:09: ------------------------------------------
16:01:09: Video Encoding: NVENC
16:01:09:     fps: 40
16:01:09:     width: 960, height: 540
16:01:09:     preset: llhq
16:01:09:     profile: high
16:01:09:     level: autoselect
16:01:09:     keyint: 80
16:01:09:     CBR: yes (2pass)
16:01:09:     CFR: yes
16:01:09:     max bitrate: 1500
16:01:09:     avg bitrate: 1500
16:01:09:     buffer size: 1500
16:01:09: ------------------------------------------
Warning -- TextSource::UpdateTexture: could not open specified file (invalid file name or access violation)
16:01:09: OSMonitorFileStart: Unable to open directory 'C:\Program Files\OBS\now playing\', error 2
16:01:10: Using RTMP service: Twitch
16:01:10:   Server selection: rtmp://live-fra.twitch.tv/app
16:01:10:   Interface: Realtek PCIe GBE Family Controller (ethernet, 1000 mbps)
16:01:11: Completed handshake with rtmp://live-fra.twitch.tv/app in 915 ms.
16:01:12: SO_SNDBUF was at 8192
16:01:12: SO_SNDBUF is now 65536
16:04:14: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 131072 (buffer: 0 / 207872)
16:04:14: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 262144 (buffer: 0 / 207872)
16:05:02: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
16:05:02:   New Scene
16:05:02: Using text output
16:05:03: Using bitmap image
16:05:03: Using graphics capture
16:05:03: Trying to hook process: HeroesOfTheStorm_x64.exe
Warning -- TextSource::UpdateTexture: could not open specified file (invalid file name or access violation)
16:05:03: OSMonitorFileStart: Unable to open directory 'C:\Program Files\OBS\now playing\', error 2
16:05:03: CLRHost:: YATCP: Can't read ircConnection.
16:05:04: CLRHost:: YATCP: System.Threading.ThreadAbortException: Der Thread wurde abgebrochen.
16:05:04:    bei System.Net.UnsafeNclNativeMethods.OSSOCK.recv(IntPtr socketHandle, Byte* pinnedBuffer, Int32 len, SocketFlags socketFlags)
16:05:04:    bei System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags, SocketError& errorCode)
16:05:04:    bei System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
16:05:04:    bei System.IO.StreamReader.ReadBuffer()
16:05:04:    bei System.IO.StreamReader.ReadLine()
16:05:04:    bei YATCP.IRCListener.listenAndParse()
16:05:04: CLRHost:: YATCP: Attempting to reconnect to IRC Server
16:05:16: SharedTexCapture hooked
16:07:08: Capture window 0x0012046A invalid or changing, terminating capture
16:07:47: Total frames encoded: 15848, total frames duplicated: 530 (3.34%)
16:07:47: Number of frames skipped due to encoder lag: 49 (0.31%)
16:07:47: Total frames rendered: 15654, number of late frames: 90 (0.57%) (it's okay for some frames to be late)
16:07:47: Encoder closed
16:07:47: NVENC deinitialized
16:07:47: ~RTMPPublisher: Packet flush completed in 102 ms
16:07:47: ~RTMPPublisher: Send thread terminated in 0 ms
16:07:47: RTMPPublisher::SocketLoop: Graceful loop exit
16:07:47: ~RTMPPublisher: Socket thread terminated in 0 ms
16:07:47:
16:07:47: Profiler time results:
16:07:47:
16:07:47: ==============================================================
16:07:47: video thread frame - [100%] [avg time: 2.171 ms] [children: 50.2%] [unaccounted: 49.8%]
16:07:47: | scene->Preprocess - [1.29%] [avg time: 0.028 ms]
16:07:47: | GPU download and conversion - [48.9%] [avg time: 1.062 ms] [children: 43.4%] [unaccounted: 5.48%]
16:07:47: | | flush - [6.59%] [avg time: 0.143 ms]
16:07:47: | | CopyResource - [1.11%] [avg time: 0.024 ms]
16:07:47: | | conversion to 4:2:0 - [35.7%] [avg time: 0.776 ms] [children: 27.4%] [unaccounted: 8.38%]
16:07:47: | | | Convert444toNV12 - [27.4%] [avg time: 0.594 ms]
16:07:47: encoder thread frame - [100%] [avg time: 7.45 ms] [children: 0.51%] [unaccounted: 99.5%]
16:07:47: | sending stuff out - [0.51%] [avg time: 0.038 ms]
16:07:47: ==============================================================
16:07:47:
16:07:47:
16:07:47: Profiler CPU results:
16:07:47:
16:07:47: ==============================================================
16:07:47: video thread frame - [cpu time: avg 0.929 ms, total 14554.9 ms] [avg calls per frame: 1]
16:07:47: | scene->Preprocess - [cpu time: avg 0.006 ms, total 109.2 ms] [avg calls per frame: 1]
16:07:47: | GPU download and conversion - [cpu time: avg 0.7 ms, total 10966.9 ms] [avg calls per frame: 1]
16:07:47: | | flush - [cpu time: avg 0.057 ms, total 904.805 ms] [avg calls per frame: 1]
16:07:47: | | CopyResource - [cpu time: avg 0.009 ms, total 156.001 ms] [avg calls per frame: 1]
16:07:47: | | conversion to 4:2:0 - [cpu time: avg 0.619 ms, total 9703.26 ms] [avg calls per frame: 1]
16:07:47: | | | Convert444toNV12 - [cpu time: avg 0.611 ms, total 9578.46 ms] [avg calls per frame: 1]
16:07:47: encoder thread frame - [cpu time: avg 0.603 ms, total 9562.86 ms] [avg calls per frame: 1]
16:07:47: | sending stuff out - [cpu time: avg 0.026 ms, total 421.202 ms] [avg calls per frame: 1]
16:07:47: ==============================================================
16:07:47:
16:07:47: =====Stream End: 2015-05-14, 16:07:47=================================================
16:07:57: ~RTMPPublisher: Final socket shutdown completed in 10232 ms
16:07:57: Average send payload: 4131 bytes, average send interval: 20 ms
16:07:57: Number of times waited to send: 0, Waited for a total of 0 bytes
16:07:57: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
16:07:57: Number of bytes sent: 80760305
 
D

dping

Active Member
dping said:
you should probably include a log file from the help menu of the recording instance that the problem occurred.
Click to expand...
Have you tried enabling anticheat hook? usually newer games need that until they make an exception for OBS. Still waiting on your logfile. try starting OBS as an administrator.
giphy.gif

@NoEpicLoot you should really start your own thread for the most part, feel free to try the fixes that I mentioned above and you probably need to enable aero as well.
 
E

Edson kroth

New Member
Good night, my hots after a few moments just freezing the screen, below my error log for analizem. From already thank you very much.
 

Attachments

  • erro do OBS.txt
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