Question / Help Help!?!?

[Michael Forrow]

I'm having issues streaming; the stream I get through OBS seems to be fine and doesn't appear to be dropping any FPS.
When I view through Twitch it lags/buffs/freezes? Any ideas??

Windows 10 Professional (x64) Version 1511 (build 10586.104)

3.40 gigahertz Intel Core i5-4670
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache
6144 kilobyte tertiary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded

Board: ASUSTeK COMPUTER INC. Z87-K Rev X.0x

RAM: 12gb DDR3

NVIDIA GeForce GTX 970

 

[Michael Forrow]

connection speeds are dw 59.77/up 18.78

 

[FerretBomb]

Post a logfile from the Help menu, as it requests any time a new thread is opened in Q&H. We really do need it to be able to assist.

 

[Michael Forrow]

Sorry forgot to do it - That's the most recent of 3; do you need the others?

 

[FerretBomb]

16:24:33: Total frames encoded: 17741, total frames duplicated: 4208 (23.72%)
16:24:33: Number of frames skipped due to encoder lag: 3825 (21.56%)
16:24:33: Total frames rendered: 13923, number of late frames: 21 (0.15%) (it's okay for some frames to be late)

You're skipping and duping a ton of frames. i5s tend to run out of gas much past 720p@30fps, and you're trying to run 900p@60. Also, 3500kbps is NOT advised unless you're a Twitch partner; it will cause most viewers to buffer badly.

Downscale to 720p (or as close as possible) using the Settings downscale dropdown. Switch to 30fps; 60 is unneeded for most applications, and is a waste of limited bitrate realistically available to non-partnered streamers. Set your bitrate to 2000kbps.
Also, set your Keyframe interval to 2 in the Advanced tab. It's currently unset which will cause problems with Twitch streaming.

If you NEED a 60fps stream for a technical reason (mostly for retro-games that use sprite-blitting for transparency) you can downscale to 480p@60 instead.

 

[Michael Forrow]

Thanks a million mate, shall give that a whirl and report back!

 

[Michael Forrow]

You're skipping and duping a ton of frames. i5s tend to run out of gas much past 720p@30fps, and you're trying to run 900p@60. Also, 3500kbps is NOT advised unless you're a Twitch partner; it will cause most viewers to buffer badly.

Downscale to 720p (or as close as possible) using the Settings downscale dropdown. Switch to 30fps; 60 is unneeded for most applications, and is a waste of limited bitrate realistically available to non-partnered streamers. Set your bitrate to 2000kbps.
Also, set your Keyframe interval to 2 in the Advanced tab. It's currently unset which will cause problems with Twitch streaming.

If you NEED a 60fps stream for a technical reason (mostly for retro-games that use sprite-blitting for transparency) you can downscale to 480p@60 instead.

does the downscale to 720p happen with reducing the kbps and/or fps?

 

[FerretBomb]

Yes. 720p@30fps, 2000kbps with x264 Veryfast is the 'golden point' for non-partnered streams.

 

[Michael Forrow]

Yes. 720p@30fps, 2000kbps with x264 Veryfast is the 'golden point' for non-partnered streams.

I had a go with that on Division Beta and the OBS screen was quite choppy with a square in the bottom right flashing red,ornage and green. When I viewed my twitch stream it wasn't much better??

 

[FerretBomb]

Don't watch the stream from the system you're streaming on.
Do check out the VOD if you have 'automatically archive broadcasts' enabled.

If the square was flashing, it means your connection wasn't able to handle 2000kbps. Literally all the settings I'd advised are easier for your system and network connection to deal with than what you were using before. It may not have previously because it was simply being overwhelmed and gave up.
Exit OBS, re-open it, and post the new log with the new settings (OBS only closes out the logfile when you exit OBS). We can go from there.

 

[Michael Forrow]

Here, could you point me to where to check for the archiving please

 

[FerretBomb]

You're still streaming at 900p. Go into Settings->Video and use the Resolution Downscale dropdown to select 1280x720, or the next option lower if that isn't available.

Yep, your log shows a poor connection to the server you're using. Grab the Twitch Bandwidth Tester and run it as Admin to find the server you have the best connection to:
http://www.teamliquid.net/forum/tech-support/478845-twitchtest-twitch-bandwidth-tester

Archiving is an account setting. Just go into the bottom-left of your Twitch page and find Settings/Account Settings. I believe it's in one of those, Automatically Archive Streams. After that just go to your channel, click your name above the player to go to your Profile, and there will be a Past Broadcasts tab with all of your casts for the last 14 days.

 

[Michael Forrow]

You're still streaming at 900p. Go into Settings->Video and use the Resolution Downscale dropdown to select 1280x720, or the next option lower if that isn't available.

Yep, your log shows a poor connection to the server you're using. Grab the Twitch Bandwidth Tester and run it as Admin to find the server you have the best connection to:
http://www.teamliquid.net/forum/tech-support/478845-twitchtest-twitch-bandwidth-tester

Archiving is an account setting. Just go into the bottom-left of your Twitch page and find Settings/Account Settings. I believe it's in one of those, Automatically Archive Streams. After that just go to your channel, click your name above the player to go to your Profile, and there will be a Past Broadcasts tab with all of your casts for the last 14 days.

Ok, thanks again mate - will give that a whril and get back to you!

 

[Michael Forrow]

London and NL seem to be the best??

 

[FerretBomb]

Indeed. Why it's a bit odd that you're getting network problems at 2000kbps with a TBT result like that. Try swapping to Amsterdam, but it otherwise may be your ISP having an issue (or the ingest server, possibly).

 

[Michael Forrow]

ok well i'll give that a go tomorrow and see what happens

 

[Michael Forrow]

I've not changed the server location yet, but could i ask you to just check this log and tell me how things are please!