Question / Help HELP! OBS crashes on start up.

[chycho]

Would greatly appreciate any help. The first part of the crash report is as follows. Anyone know how I can get OBS to work? Thanks in advance.

> Unhandled exception: c0000005

> Date/Time: 2017-08-05, 10:56:53

> Fault address: 68432756 (c:\program files\obs-studio\bin\32bit\obs.dll)

> libobs version: 19.0.3

> Windows version: 6.1 build 7601 (revision: 18847; 32-bit)

> CPU: AMD Phenom(tm) II X6 1075T Processor

 

[Suslik V]

What video card you have?

 

[chycho]

What video card you have?

Looks like it's "Standard VGA Graphics Adapter"... AMD ATOMBIOS, 8 bit

Does that help? Is that what you wanted to know?

 

[chycho]

What video card you have?

additional info: 1400 x 1050 (32 bit) (1HZ)

 

[Suslik V]

OBS Studio uses hardware acceleration of Direct3D (from v10.1) or OpenGL (from v3.2). Without hardware acceleration it refuses to start.

And please post/attach full crash-log (path to the crash logs files: %APPDATA%\obs-studio\crashes)

The crash itself will be solved in the next Studio build (probably this weekend). Thus, the casual log file (%APPDATA%\obs-studio\logs) will have an message informing that video unsupported or not found.

 

[Suslik V]

I think your issue similar to:
Crashes on start-up
OBS Studio crashes at start-up
woops crashed plz help

that was resolved by: https://github.com/jp9000/obs-studio/commit/36394ab08dbf5aec9af6e2cc451a744275e33dfb

 

[chycho]

OBS Studio uses hardware acceleration of Direct3D (from v10.1) or OpenGL (from v3.2). Without hardware acceleration it refuses to start.

And please post/attach full crash-log (path to the crash logs files: %APPDATA%\obs-studio\crashes)

The crash itself will be solved in the next Studio build (probably this weekend). Thus, the casual log file (%APPDATA%\obs-studio\logs) will have an message informing that video supported or not found.

Okay, here is the full crash-log, see uploaded file.

So should l I reinstall OBS on Monday and give it another shot?

 

[Suslik V]

Nope. You need modern video card (that supports at least DirectX 10.1 acceleration) with up to date drivers and current build (19.0.3) will work.

 

[chycho]

I think your issue similar to:
Crashes on start-up
OBS Studio crashes at start-up
woops crashed plz help

that was resolved by: https://github.com/jp9000/obs-studio/commit/36394ab08dbf5aec9af6e2cc451a744275e33dfb

Thanks for this but I'm not really sure what I need to do to make OBS work. I'm not a coder and really have no idea how to proceed from here. Thanks again for your help.

 

[chycho]

Nope. You need modern video card (that supports at least DirectX 10.1 acceleration) with up to date drivers and current build (19.0.3) will work.

Okay, so my system is to old to handle this. Poop! :(

Thanks again for your help.