Help!! "Facebook has not received video signal from the video source for some time" Error

[Eduardo Moreno]

Hi everyone!

I hope your doing fine.
I´m asking for help because I´ve done everything I could to fix OBS errors but there´s no way around them.
It keeps trowing this:
facebook has not received video signal from the video source for some time

I´ve updated to OBS 26, also tried to change server but i´t doesn´t work either. Here´s my log. If anyone can give me a hand I would be eternally thankful.

 

[Lawrence_SoCal]

There are others much more knowledgeable than I... but as a first pass

You made sure Avast isn't blocking the stream traffic?
You saw the streamlabs chat bat error in your log?

5:52:35 PM.182: Output 'simple_stream': Number of lagged frames due to rendering lag/stalls: 153 (4.4%)

then a little later
5:55:04 PM.411: Output 'simple_stream': Number of lagged frames due to rendering lag/stalls: 66 (3.8%)
5:55:04 PM.411: Output 'simple_stream': Number of dropped frames due to insufficient bandwidth/connection stalls: 520 (39.1%)

are you routing your internet traffic through some sort of Avast proxy, VPN, or ??
5:54:17 PM.523: [rtmp stream: 'simple_stream'] Interface: avast! SecureLine TAP Adapter v3 (ethernet, 100 mbps)

I strongly avoid running OBS as admin, but your GPU isn't up to the task, so you may need to

I'm suspecting you have Avast mis-configured for what you are trying to do
And you should research whether that Intel GPU support QuickSync GPU encoding offload (assuming the MX150 can't do NVENC... did you check?)

 

[Eduardo Moreno]

There are others much more knowledgeable than I... but as a first pass

You made sure Avast isn't blocking the stream traffic?
You saw the streamlabs chat bat error in your log?

5:52:35 PM.182: Output 'simple_stream': Number of lagged frames due to rendering lag/stalls: 153 (4.4%)

then a little later
5:55:04 PM.411: Output 'simple_stream': Number of lagged frames due to rendering lag/stalls: 66 (3.8%)
5:55:04 PM.411: Output 'simple_stream': Number of dropped frames due to insufficient bandwidth/connection stalls: 520 (39.1%)

are you routing your internet traffic through some sort of Avast proxy, VPN, or ??
5:54:17 PM.523: [rtmp stream: 'simple_stream'] Interface: avast! SecureLine TAP Adapter v3 (ethernet, 100 mbps)

I strongly avoid running OBS as admin, but your GPU isn't up to the task, so you may need to

I'm suspecting you have Avast mis-configured for what you are trying to do
And you should research whether that Intel GPU support QuickSync GPU encoding offload (assuming the MX150 can't do NVENC... did you check?)

Thanks for the help!!! It seemed that Avast had an automatic VPN setup that messed up OBS

It solved the VPN problem, now my log is trowing this error:

Core Audio Acc Core Not Instaled

It seems related to VLC drivers. Here´s the log.

Do you have any idea how to fix it?

 

[Lawrence_SoCal]

I'm still on v25.0.8...
I think from forum posts, OBS check for CoreAudio AAC (as its the best encoder recommended, but its from Apple, and can't be bundled). So error is normal, and non-show stopper (ie fix if you want/need to, otherwise ignore,,,,, i think) hopefully I'll be corrected (gently) if I'm wrong
As such, I'm suspecting similar with your other errors.

Is you stream working now?