Bug Report Help D: OBS keeps crashing. When it worked it recorded a black screen.

[Jorge Priego]

It kept recording black screens instead of my games, and after a while it started crashing everytime i tried do use it. D:


This crash appears to have occured in the 'c:\windows\system32\nvwgf2um.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 04112A1B (c:\windows\system32\nvwgf2um.dll)
OBS version: Open Broadcaster Software v0.635b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0DCDEAD0 04112A1B 062C77E0 006C84C0 00000000 0DCDED18 nvwgf2um.dll!0x4112a1b
0DCDEAFC 042FB2B8 04E82E40 06166B1C 00000000 7151F40C nvwgf2um.dll!0x42fb2b8
0DCDEB80 042E8391 04E82E40 0DCDED18 06166B1C 7151F40C nvwgf2um.dll!0x42e8391
0DCDEBA4 684FA950 0DCDED18 06166B1C 7151F40C 0DCDEBE8 nvumdshim.dll!0x684fa950
0DCDEBBC 684F7807 006CB6D8 0DCDED18 06166B1C 7151F40C nvumdshim.dll!0x684f7807
0DCDEBD0 68503B22 0DCDED18 06166B1C 7151F40C 0DCDED60 nvumdshim.dll!0x68503b22
0DCDEBF0 684EEC57 006C84C0 0DCDED18 06166B1C 7151F40C nvumdshim.dll!0x684eec57
0DCDEC04 7151F61C 00000000 0DCDF218 0DCDF574 7151F232 d3d11.dll!0x7151f61c
0DCDED68 7151F492 06166AFC 00000000 0DCDF218 606F6EC7 d3d11.dll!0x7151f492
0DCDED78 7151F232 00000004 0DCDF614 06166A84 06166A60 d3d11.dll!0x7151f232
0DCDF57C 7151A4FD 006C07AC 00000004 0DCDF614 0000001C d3d11.dll!0x7151a4fd
0DCDF59C 7151BE6E 00000004 0DCDF614 0000001C 06166A60 d3d11.dll!0x7151be6e
0DCDF5D8 7151BD9D 00000004 06166A80 0000001C 06166A80 d3d11.dll!0x7151bd9d
0DCDF688 7151A15C 006C0478 00000004 0DCDF7D0 0000001C d3d11.dll!0x7151a15c
0DCDF7A4 7151F85B 0623FD08 00CDF874 0DCDF858 00000001 d3d11.dll!0x7151f85b
0DCDF838 71520E0C 00000000 0623FD78 0DCDF874 0DCDF88C d3d11.dll!0x71520e0c
0DCDF858 010D2D2F 800003C2 0DCDF904 70CA5249 00000556 obs.exe!D3D10Texture::CreateFromSharedHandle+0x12f
0DCDF8D0 010D0FD1 00000556 00000300 800003C2 70ED4C00 obs.exe!D3D10System::CreateTextureFromSharedHandle+0x11
0DCDF8DC 70CA5249 0DCDF928 70ED7FD0 70EBA880 01001000 graphicscapture.dll!SharedTexCapture::Init+0x109
0DCDF90C 70CA32D2 010295C0 00000001 00000000 00000000 graphicscapture.dll!GraphicsCaptureSource::NewCapture+0x2e2
0DCDF958 70CA435D 3C888888 01000000 00000000 0DCDFCD8 graphicscapture.dll!GraphicsCaptureSource::Tick+0x12d
0DCDF978 70EC5870 3C888888 00000000 00000000 00000000 obsapi.dll!Scene::Tick+0x30
0DCDF98C 010FC406 76EB919F 00000000 0DCDFD2C 77A0A22B obs.exe!OBS::MainCaptureLoop+0xb36
0DCDFCE0 010FA2B5 00000000 0DCDFD2C 77A0A22B 00000000 obs.exe!OBS::MainCaptureThread+0x5
0DCDFCE4 76EB919F 00000000 66A8DD64 00000000 00000000 kernel32.dll!0x76eb919f
0DCDFCF0 77A0A22B FFFFFFFF 779FF221 00000000 00000000 ntdll.dll!0x77a0a22b
0DCDFD34 77A0A201 010FA2B0 00000000 00000000 00000000 ntdll.dll!0x77a0a201

A minidump was saved to C:\Users\Jorge\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-09-28_14.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module

 

[Lain]

Might have to cue copy & paste here: Nvidia/intel switchable graphics laptops have somewhat unstable drivers, and it's crashing in the display driver interface library. Unfortunately, there's very little we can do except recommend trying different capture methods than the one they may be using. For example, if you're running the game in fullscreen mode and using game capture, try running in borderless mode and using window capture on the game instead. If using monitor capture, try window capturing a specific window instead.