Question / Help HD60 S+ with OBS on MacBook 16

[devster]

Hello,
I'm trying to follow instructions from https://help.elgato.com/hc/en-us/articles/360036243851, however instead of the screenshot they show here

I end up with a simple:

and no options to setup audio or video options.
Logs from OBS here https://obsproject.com/logs/Y2rp38DIIpspBWE9
What am I missing?

 

[Narcogen]

Their screenshot is from Windows.

 

[devster]

Does that mean that the card is not supported in OBS for MacOS?
System requirements for the card include MacOS and they specifically say that the OBS Link is not needed for the HD60 S+.
Should I return the device?

 

[Narcogen]

No it just means you don't have all the options shown in the Windows shot because the driver they provided under MacOS doesn't expose those settings.

From your 2nd shot the device is working. You may need to add it separately as an audio output device to get audio from it if it doesn't pick up audio automatically.

Generally, though, their support on MacOS is pretty bad. If you can justify the higher cost of a device from AJA, Magewell, or BlackMagic, I would do it, as those have better support on MacOS.

 

[devster]

The Audio capture seems to only get the HDMI part of audio, not the analog input unfortunately.

 

[devster]

Would a VM work if I wanted to go Windows or is Bootcamp required?

 

[Harold]

Bootcamp would be required in that case.

 

[Narcogen]

The Audio capture seems to only get the HDMI part of audio, not the analog input unfortunately.

If you're capturing from a console you need to configure the console to send chat audio to the HDMI port for the capture device to pick it up. Failing that you'd need a chatlink cable or similar to take audio from a controller and into another hardware analog input on your PC.

 

[devster]

Currently doing

┌────┐            ┌───────────┐               ┌──────────────┐    
│PS4 │─HDMI──┬───▶│  HD60 S+  │────HDMI──────▶│  Samsung TV  │    
└────┘       │    └───────────┘               └──────────────┘    
   ▲         │          │                ┌────────────────────────┐
        Chat Link       └─────USB-C─────▶│MacBook Pro 13 (soon 16)│
   │         │                           └────────────────────────┘
             │                                ┌─────────────┐    
   │         │                                │ Headphones  │    
             ├───────────Chat Link───────────▶│  (3.5 TRS)  │    
   │         │                                └─────────────┘    
       ┌───────────┐                                              
   │   │    PS4    │                                              
    ─ ▶│Controller │                                              
       └───────────┘

I need a lot of gain on the ChatLink and it often doesn't get recognized immediately.
When the PS turns on it goes to HDMI and OBS picks it up, when I start using the controller all audio goes there. OBS doesn't seem to pick it up and requires some restarts with Game Capture HD (the official app from Elgato) before being able to record.

 

[Narcogen]

Where in that diagram is chat link audio supposed to get into your MacBook? You've split it off upstream of the HD60.

If you're going to do this, you need a splitter after the chat link going into a microphone input on your laptop. If "headphones" above is a pair of headphones you are listening to, and not the TRRS jack of your MacBook, OBS is not going to be able to pick up chat audio.

 

[devster]

The ChatLink goes into the Analog Input of the Elgato, here, and here, the docs I used as reference.

[...] go to the Audio Input selection and change it from HDMI Audio to Analog Audio [...]

From the Windows screenshot the setting would also be available under "Configure Video" (see here).
On MacOS the option isn't immediately available, but it IS available from the Game Capture HD application.

Just to confirm, the setup DOES work, I can capture PS4 audio + chat audio (not microphone though) via the Elgato.
It is very finicky though.

 

[Narcogen]

Then the likely issue is that the MacOS driver for the device is deficient, in that it doesn't expose the settings you need. This is unsurprising given Elgato's history on the platform-- I would suggest directing this question to their support.

OBS does not provide the settings for individual video capture devices-- clicking Properties in OBS just opens what the device driver supports. So if you don't see any more options by unchecking "preset" there, then the options don't exist.

 

[dantji]

Hi,
I just started experimenting with streaming and am experiencing the same problem.

My setup is similar to devster's and I am not able to select the analog input in any way.

The tip to use 4K Capture Util. also doesn't work as 4K Capture Util is unavailable for Mac.

Plugging the chatlink into the mac's 3,5mm port also doesn't work (2 ring plug)

 

[Nobsyde]

Hi,
I just started experimenting with streaming and am experiencing the same problem.

My setup is similar to devster's and I am not able to select the analog input in any way.

The tip to use 4K Capture Util. also doesn't work as 4K Capture Util is unavailable for Mac.

Plugging the chatlink into the mac's 3,5mm port also doesn't work (2 ring plug)

You need to download "Game Capture" from the Elgato website, then from the configuration check "use analog output".
I never tried it since I don't use chat link, but it should work