Question / Help Haven't changed OBS settings, all of a sudden high ping when streaming.

Lvl81Pikachu

New Member
Hello,

I haven't changed my settings in any way in OBS nor have I changed anything substantial on my computer and for some reason now when I try to stream League of Legends my ping fluctuates between 200 and 300. Up until now, I was streaming with no increase in ping at all and if at all, barely (Without stream on, I play League at 75 ping, when I turn on stream, the highest it would go is 80).

What could be causing this increase in ping when I haven't changed anything from the settings, my computer or even on my ISP? Is there any way to fix this without suffering a huge spike downwards in stream quality?

Could it be due to a recent update in the OBS software maybe? My friend and I live in the same area, have the same ISP and internet plan, exact same settings in OBS (I set up his stream for him), and he streams perfectly fine with normal ping. I also have a better computer than him technically speaking. The difference is, he says he's never updated his OBS and I have.
 

dacoder

Member
check three things:
-during streaming/playing look at the little green square next to the bitrate readout. If it is changing to yellow / red, you have a problem. If it stays green, you're golden.
-during streaming/playing look at the bitrate readout, look for insane jumps or crazy high bitrates (above 4000) if so, you have a CBR problem, and that is super complicated.
-lastly, during streaming/playing alt tab for a bit, and run speedtest.net readout, you should post those results here, aswell as the results when you are not streaming, or playing.

After all these three we can see if its throttling, routing, bitrate, or *MAYBE* a virus.

*viruses generally try and mask their appearance in an operating system, so probably not.
 

Lvl81Pikachu

New Member
check three things:
-during streaming/playing look at the little green square next to the bitrate readout. If it is changing to yellow / red, you have a problem. If it stays green, you're golden.
-during streaming/playing look at the bitrate readout, look for insane jumps or crazy high bitrates (above 4000) if so, you have a CBR problem, and that is super complicated.
-lastly, during streaming/playing alt tab for a bit, and run speedtest.net readout, you should post those results here, aswell as the results when you are not streaming, or playing.

After all these three we can see if its throttling, routing, bitrate, or *MAYBE* a virus.

*viruses generally try and mask their appearance in an operating system, so probably not.

So working with the first thing, I did notice that my little square was going red during streaming, I know for a fact this is usually green. I restarted the stream going downwards from my usual 4000 bitrate by 500 to as low as 1000. Noticeable difference in the ping spikes, much lower the lower I got and green square for sub-1500. Did a Testmy.net upload run at 33 MB file, came back with a 1.8 Mbps upload, this was much much higher when I ran a test months ago. My internet plan states up to 25 Mbps Upload speed which hasn't changed. I suppose I am being capped by my ISP even though I'm paying for one of their higher upload plans. I will give them a call in the morning and see if this is the case.

Thank you for helping me figure this much out!
 

Hopewithinchaos

Forum Moderator
Twitch asks their users max bitrate to be 3500 or lower. Streaming at 4000 will likely not yield that great of a result, and its possible that could be a problem, depending on if they've really started enforcing that cap. But, as you posted, it does seem the ISP seems to be an issue. quick ideas would be to reset the modem and router, and if that fails call your ISP and have them look at it. You're paying for the good upload, and ISP's are generally very helpful about fixing any issues.
 

Lvl81Pikachu

New Member
Twitch asks their users max bitrate to be 3500 or lower. Streaming at 4000 will likely not yield that great of a result, and its possible that could be a problem, depending on if they've really started enforcing that cap. But, as you posted, it does seem the ISP seems to be an issue. quick ideas would be to reset the modem and router, and if that fails call your ISP and have them look at it. You're paying for the good upload, and ISP's are generally very helpful about fixing any issues.
My friend streams at 5000 on Twitch. Looks beautiful, very smooth, and no ping problems on his end. Same internet package, ISP, same neighborhood as me. I'm going to give my ISP a call when I get home from work later and troubleshoot it with them and give a follow up for those who might find the same issue.
 

dacoder

Member
My friend streams at 5000 on Twitch. Looks beautiful, very smooth, and no ping problems on his end. Same internet package, ISP, same neighborhood as me. I'm going to give my ISP a call when I get home from work later and troubleshoot it with them and give a follow up for those who might find the same issue.

2000 is recommended on Twitch, higher bitrate means you get less viewers, since not everyone has 5bijillion MBPS down, ya know?
 
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