"the 720x480 and 29.97 fps manually as custom settings in 'Video Capture Device' source properties, the cam still doesn't work, yeah?"
Correct, the manual settings do not make OBS Studio work.
"Video is in the format of 525 lines at 29.97 Hz (525-60) or 625 lines at 25.00 Hz (625-50)"
DV can be either 4x3 or 16x9. Both are 720x480 with pixel aspect ratio 0.9 for 4x3 and 1.2 for 16x9.
"...a small team can only get to so much. This issue is further complicated by the need to physically own the affected hardware to even reproduce the issue."
Completely understand the team limitations. All DV cameras send the same signal, so there should be plenty of them out there. I will test any trial fix of the software if one appears.
I am most interested in 16x9 29.97. My cameras also do HDV 1440x1080 with 1.33 pixel aspect ratio. I don't need that presently, but it would be nice. I won't ever need need 4x3.