Question / Help Getting BSODs whenever I stream with El Gato HD60

[ChickenBone215]

Everytime I try to stream with my El Gato HD60, I get about an hour or two of solid quality streaming then it blue screens. I don't know how to fix my issue and I doubt its a direct OBS issue but I'm looking for all the help I can get. I'll post the crash report and logs here.

 

[Fenrir]

OBS runs in userspace, which means it cannot directly cause a bluescreen like this. From what I can tell of the crash report, there is a bug in your USB drivers, or the Elgato drivers. I would recommend that you update both to the latest, or reinstall if they already are. Make sure you're checking the appropriate websites for the latest versions, and not relying on automatic updates.

 

[ChickenBone215]

OBS runs in userspace, which means it cannot directly cause a bluescreen like this. From what I can tell of the crash report, there is a bug in your USB drivers, or the Elgato drivers. I would recommend that you update both to the latest, or reinstall if they already are. Make sure you're checking the appropriate websites for the latest versions, and not relying on automatic updates.

Okay will do, thanks for the input. Is there a website where I can update the USB drivers or is that on my windows already?

 

[Fenrir]

You would need to look up the manufacturer of the USB host controller (usually can be found on your motherboard manufacturer's website if you're not sure).