Question / Help Getting a "Could not initiate DirectX10" error

[michael hoang]

Hey, I just downloaded this program and when I am trying to test it out for screen capture, I end up with this message:
"Error: Could not initialize DirectX 10 on Intel(R) HD Graphics". I'm unsure what to do about it so if someone can help me out, it'll be much appreciated.


Here is the log that I got from OBS:


00:26:14: Failed loading CUDA dll
00:26:43: Open Broadcaster Software v0.625b - 32bit (´・ω・｀)
00:26:43: -------------------------------
00:26:43: CPU Name: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
00:26:43: CPU Speed: 2393MHz
00:26:43: Physical Memory: 4095MB Total, 3789MB Free
00:26:43: stepping id: 5, model 37, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 2
00:26:43: monitor 1: pos={0, 0}, size={1366, 768}
00:26:43: Windows Version: 6.1 Build 7601 S
00:26:43: Aero is Enabled
00:26:43: -------------------------------
00:26:43: OBS Modules:
00:26:43: Base Address Module
00:26:43: 01060000 OBS.exe
00:26:43: 6D8A0000 OBSApi.dll
00:26:43: 70DD0000 DShowPlugin.dll
00:26:43: 73FC0000 GraphicsCapture.dll
00:26:43: 73860000 NoiseGate.dll
00:26:43: 74090000 PSVPlugin.dll
00:26:43: ------------------------------------------
00:26:43: Adapter 1
00:26:43: Video Adapter: Intel(R) HD Graphics
00:26:43: Video Adapter Dedicated Video Memory: 67108864
00:26:43: Video Adapter Shared System Memory: 1711276032
00:26:43: Video Adapter Output 1: pos={0, 0}, size={1366, 768}, attached=true
00:26:58: =====Stream Start: 2014-08-08, 00:26:58===============================================
00:26:58: Multithreaded optimizations: On
00:26:58: Base resolution: 1366x768
00:26:58: Output resolution: 1364x768
00:26:58: ------------------------------------------
00:26:58: Loading up D3D10 on Intel(R) HD Graphics (Adapter 1)...
00:26:58: D3D10CreateDeviceAndSwapChain1: Failed on Intel(R) HD Graphics: 0x80004002. Trying compatibility mode
00:26:58: D3D10CreateDeviceAndSwapChain1: Failed on Intel(R) HD Graphics: 0x80004002

Error: Could not initialize DirectX 10 on Intel(R) HD Graphics. This error can happen for one of the following reasons:

1.) Your GPU is not supported (DirectX 10 is required - note that many integrated laptop GPUs do not support DX10)
2.) You're running Windows Vista without the "Platform Update"
3.) Your video card drivers are out of date

If you are using a laptop with NVIDIA Optimus or AMD Switchable Graphics, make sure OBS is set to run on the high performance GPU in your driver settings.

 

[dodgepong]

Your graphics card does not have sufficient support for DirectX 10. It does not matter if you have newer versions of DirectX software installed; your hardware does not support the necessary features, and no you cannot do anything about it apart from upgrading it.

 

[Wishpaw75312]

so how the heck do i do that?

 

[R1CH]

Buy a new laptop.