Bug Report Game crashes on Start of Stream/Preview

I

innocenz

New Member
Hello everyon,

As described in the title: I was trying to stream "Elemental: Fallen Enchantress" which ran fine on my computer before and after my tries to stream it.
Every time when I hit "Start Streaming" or "Start Stream-Preview" the GAME (not OBS) froze and closed with the windoes error message "Program not responding"
I tried to use
1. Game Capturing
2. Monitor Capturing
3. Windows Capturing
(4. Area Capturing)
The Game always crashed the same way.
(OBS did capture the screen of the game perfectly when not in the game itself, but when i switched to the game it immediately crashed)
I can post a log-file if needed.

Is this issue known or are there any workarounds?

Thank you for reading and answering.
Innocenz.
 
Z

zangets00

Member
I have the same or a similar problem.
Captures fine when previewing/streaming prior to alt-tabbing back into the game if its fullscreen afterwards the game just crashes. no error message. just stops responding and then closes.

Oh and the game is Grand Theft Auto IV: Episodes from Liberty City

here is my log file

Code: 
Open Broadcaster Software v0.473b (test build 7) - 32bit (´・ω・｀)
-------------------------------
CPU Name: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
CPU Speed: 3300MHz
Physical Memory:  4095MB Total, 4095MB Free
stepping id: 7, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
monitor 1: pos={1920, 0}, size={1920, 1080}
monitor 2: pos={0, 0}, size={1920, 1080}
Windows Version: 6.2 Build 9200 
Aero is Enabled
------------------------------------------
Adapter 1
  Video Adapter: AMD Radeon HD 7800 Series
  Video Adapter Dedicated Video Memory: 2127765504
  Video Adapter Shared System Memory: 2167136256
------------------------------------------
Adapter 2
  Video Adapter: Microsoft Basic Render Driver
  Video Adapter Dedicated Video Memory: 0
  Video Adapter Shared System Memory: 268435456
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1920x1080
  Output resolution: 1920x1080
------------------------------------------
Loading up D3D10...
Playback device {0.0.0.00000000}.{a2875ed8-40a5-4b3d-94cf-0d0d728faae0}
------------------------------------------
Using desktop audio input: Speakers (ASUS Xonar DG Audio Device)
------------------------------------------
Using auxilary audio input: Microphone (ASUS Xonar DG Audio Device)
------------------------------------------
Audio Encoding: AAC
    bitrate: 128
Using text output
Using text output
Using text output
Using graphics capture
Using Window Capture
x264: using cpu capabilities: MMX2 SSE2Fast SSSE3 FastShuffle SSE4.2 AVX
x264: profile High, level 4.0
------------------------------------------
Video Encoding: x264
    fps: 24
    width: 1920, height: 1080
    preset: veryfast
    CBR: no
    CFR: no
    max bitrate: 2500
    buffer size: 2500
    quality: 6
------------------------------------------
SharedTexCapture hooked
SharedTexCapture hooked
Total frames rendered: 8091, number of frames that lagged: 5 (0.06%) (it's okay for some frames to lag)
x264: frame I:38    Avg QP:21.45  size: 20689
x264: frame P:2317  Avg QP:20.72  size:  2600
x264: frame B:5701  Avg QP:20.28  size:   151
x264: consecutive B-frames:  5.2%  1.3%  0.4% 93.1%
x264: mb I  I16..4: 86.1%  9.0%  4.9%
x264: mb P  I16..4:  1.7%  1.3%  0.1%  P16..4:  3.5%  0.8%  0.2%  0.0%  0.0%    skip:92.4%
x264: mb B  I16..4:  0.0%  0.0%  0.0%  B16..8:  0.3%  0.0%  0.0%  direct: 0.0%  skip:99.6%  L0:37.8% L1:56.5% BI: 5.7%
x264: 8x8 transform intra:30.4% inter:41.2%
x264: coded y,uvDC,uvAC intra: 20.6% 9.6% 1.2% inter: 0.3% 0.2% 0.0%
x264: i16 v,h,dc,p: 66% 21%  9%  4%
x264: i8 v,h,dc,ddl,ddr,vr,hd,vl,hu: 10% 34% 37%  2%  4%  2%  5%  2%  6%
x264: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 17% 28% 16%  5%  6%  4%  9%  4% 11%
x264: i8c dc,h,v,p: 84% 10%  5%  1%
x264: Weighted P-Frames: Y:2.2% UV:1.2%
x264: kb/s:182.66
=====Stream End=======================================================================
Using fixed low latency mode, factor 20
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1920x1080
  Output resolution: 1920x1080
------------------------------------------
Loading up D3D10...
Playback device {0.0.0.00000000}.{a2875ed8-40a5-4b3d-94cf-0d0d728faae0}
------------------------------------------
Using desktop audio input: Speakers (ASUS Xonar DG Audio Device)
------------------------------------------
Using auxilary audio input: Microphone (ASUS Xonar DG Audio Device)
------------------------------------------
Audio Encoding: AAC
    bitrate: 128
Using text output
Using text output
Using text output
Using graphics capture
Using Window Capture
x264: using cpu capabilities: MMX2 SSE2Fast SSSE3 FastShuffle SSE4.2 AVX
x264: profile High, level 4.0
------------------------------------------
Video Encoding: x264
    fps: 24
    width: 1920, height: 1080
    preset: veryfast
    CBR: no
    CFR: no
    max bitrate: 2500
    buffer size: 2500
    quality: 6
------------------------------------------
SharedTexCapture hooked
Using RTMP service: Twitch / Justin.tv
  Server selection: rtmp://live-lax.justin.tv/app
SO_SNDBUF was at 65536
SO_SNDBUF is now 65536
Total frames rendered: 19436, number of frames that lagged: 5 (0.03%) (it's okay for some frames to lag)
RTMPPublisher::SocketLoop: Aborting due to loop exit
Number of times waited to send: 0, Waited for a total of 0 bytes
Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
x264: frame I:109   Avg QP:25.33  size: 85256
x264: frame P:8580  Avg QP:28.97  size: 17303
x264: frame B:10712 Avg QP:30.81  size:  3099
x264: consecutive B-frames: 13.6% 32.9% 16.2% 37.3%
x264: mb I  I16..4: 36.1% 46.5% 17.4%
x264: mb P  I16..4:  7.5%  8.5%  0.2%  P16..4: 23.9%  7.4%  1.9%  0.0%  0.0%    skip:50.6%
x264: mb B  I16..4:  0.5%  0.4%  0.0%  B16..8:  9.3%  1.7%  0.1%  direct: 1.3%  skip:86.7%  L0:31.9% L1:61.0% BI: 7.0%
x264: 8x8 transform intra:51.5% inter:44.6%
x264: coded y,uvDC,uvAC intra: 31.5% 16.2% 2.4% inter: 4.5% 2.4% 0.3%
x264: i16 v,h,dc,p: 26% 44% 18% 12%
x264: i8 v,h,dc,ddl,ddr,vr,hd,vl,hu:  8% 35% 38%  2%  4%  2%  4%  2%  5%
x264: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 16% 26% 21%  5%  6%  5%  8%  4%  8%
x264: i8c dc,h,v,p: 70% 22%  7%  1%
x264: Weighted P-Frames: Y:5.2% UV:1.2%
x264: kb/s:1889.22
=====Stream End=======================================================================
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1920x1080
  Output resolution: 1920x1080
------------------------------------------
Loading up D3D10...
Playback device {0.0.0.00000000}.{a2875ed8-40a5-4b3d-94cf-0d0d728faae0}
------------------------------------------
Using desktop audio input: Speakers (ASUS Xonar DG Audio Device)
------------------------------------------
Using auxilary audio input: Microphone (ASUS Xonar DG Audio Device)
------------------------------------------
Audio Encoding: AAC
    bitrate: 128
Using text output
Using text output
Using text output
Using graphics capture
Using Window Capture
x264: using cpu capabilities: MMX2 SSE2Fast SSSE3 FastShuffle SSE4.2 AVX
x264: profile High, level 4.0
------------------------------------------
Video Encoding: x264
    fps: 24
    width: 1920, height: 1080
    preset: veryfast
    CBR: no
    CFR: no
    max bitrate: 2500
    buffer size: 2500
    quality: 6
------------------------------------------
SharedTexCapture hooked
Total frames rendered: 654, number of frames that lagged: 0 (0.00%) (it's okay for some frames to lag)
x264: frame I:4     Avg QP:18.52  size: 45095
x264: frame P:169   Avg QP:21.89  size:  3388
x264: frame B:446   Avg QP:23.13  size:   339
x264: consecutive B-frames:  2.9%  2.6%  1.5% 93.1%
x264: mb I  I16..4: 59.5% 20.3% 20.2%
x264: mb P  I16..4:  3.9%  0.8%  0.0%  P16..4:  8.0%  2.2%  0.6%  0.0%  0.0%    skip:84.5%
x264: mb B  I16..4:  0.6%  0.2%  0.0%  B16..8:  0.4%  0.0%  0.0%  direct: 0.3%  skip:98.4%  L0:38.7% L1:45.0% BI:16.3%
x264: 8x8 transform intra:18.8% inter:30.2%
x264: coded y,uvDC,uvAC intra: 14.2% 9.2% 1.2% inter: 0.5% 1.0% 0.0%
x264: i16 v,h,dc,p: 79% 13%  7%  1%
x264: i8 v,h,dc,ddl,ddr,vr,hd,vl,hu: 30% 17% 35%  2%  4%  3%  4%  3%  3%
x264: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 29% 24% 12%  6%  6%  5%  9%  4%  5%
x264: i8c dc,h,v,p: 81%  9% 10%  1%
x264: Weighted P-Frames: Y:18.3% UV:17.2%
x264: kb/s:280.09
=====Stream End=======================================================================
Using fixed low latency mode, factor 20
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1920x1080
  Output resolution: 1920x1080
------------------------------------------
Loading up D3D10...
Playback device {0.0.0.00000000}.{a2875ed8-40a5-4b3d-94cf-0d0d728faae0}
------------------------------------------
Using desktop audio input: Speakers (ASUS Xonar DG Audio Device)
------------------------------------------
Using auxilary audio input: Microphone (ASUS Xonar DG Audio Device)
------------------------------------------
Audio Encoding: AAC
    bitrate: 128
Using text output
Using text output
Using text output
Using graphics capture
Using Window Capture
x264: using cpu capabilities: MMX2 SSE2Fast SSSE3 FastShuffle SSE4.2 AVX
x264: profile High, level 4.0
------------------------------------------
Video Encoding: x264
    fps: 24
    width: 1920, height: 1080
    preset: veryfast
    CBR: no
    CFR: no
    max bitrate: 2500
    buffer size: 2500
    quality: 6
------------------------------------------
SharedTexCapture hooked
Using RTMP service: Twitch / Justin.tv
  Server selection: rtmp://live-lax.justin.tv/app
SO_SNDBUF was at 65536
SO_SNDBUF is now 65536
Total frames rendered: 1892, number of frames that lagged: 1 (0.05%) (it's okay for some frames to lag)
RTMPPublisher::SocketLoop: Aborting due to loop exit
librtmp error: WriteN, RTMP send error 10035 (79 bytes)
librtmp error: WriteN, RTMP send error 10038 (42 bytes)
Number of times waited to send: 0, Waited for a total of 0 bytes
Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
x264: frame I:23    Avg QP:24.93  size: 34601
x264: frame P:1135  Avg QP:29.03  size:  9546
x264: frame B:699   Avg QP:21.90  size:   620
x264: consecutive B-frames: 45.7% 11.5%  1.6% 41.1%
x264: mb I  I16..4: 52.7% 42.3%  5.1%
x264: mb P  I16..4: 11.5%  9.0%  0.1%  P16..4: 11.4%  3.1%  0.8%  0.0%  0.0%    skip:64.2%
x264: mb B  I16..4:  0.2%  0.1%  0.0%  B16..8:  1.7%  0.3%  0.0%  direct: 0.4%  skip:97.2%  L0:38.2% L1:55.5% BI: 6.3%
x264: 8x8 transform intra:43.4% inter:37.6%
x264: coded y,uvDC,uvAC intra: 24.5% 8.2% 0.4% inter: 1.6% 1.0% 0.0%
x264: i16 v,h,dc,p: 43% 29% 20%  8%
x264: i8 v,h,dc,ddl,ddr,vr,hd,vl,hu: 13% 22% 49%  2%  3%  2%  4%  2%  4%
x264: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 26% 22% 19%  6%  5%  5%  6%  5%  6%
x264: i8c dc,h,v,p: 83% 10%  6%  0%
x264: Weighted P-Frames: Y:7.8% UV:4.1%
x264: kb/s:1246.02
=====Stream End=======================================================================

Profiler results:

==============================================================
frame - [100%] [avg time: 7.778 ms] [avg calls per frame: 1] [children: 95.2%] [unaccounted: 4.85%]
| scene->Preprocess - [1.67%] [avg time: 0.13 ms] [avg calls per frame: 1]
| video encoding and uploading - [93.5%] [avg time: 7.271 ms] [avg calls per frame: 1] [children: 29.1%] [unaccounted: 64.4%]
| | CopyResource - [0.103%] [avg time: 0.008 ms] [avg calls per frame: 0]
| | conversion to 4:2:0 - [0.09%] [avg time: 0.007 ms] [avg calls per frame: 0]
| | call to encoder - [28.7%] [avg time: 2.235 ms] [avg calls per frame: 0]
| | sending stuff out - [0.154%] [avg time: 0.012 ms] [avg calls per frame: 0]
==============================================================
 
C

Crusoco

New Member
I'm having the same issues with RAGE. I was going to make a new thread regarding it, but glad I came across this one since an error report isn't even given.

My log:
Code: 
Open Broadcaster Software v0.472b - 32bit (´・ω・｀)
-------------------------------
CPU Name: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
CPU Speed: 3400MHz
Physical Memory:  4095MB Total, 4095MB Free
stepping id: 7, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
monitor 1: pos={0, 0}, size={1920, 1080}
Windows Version: 6.1 Build 7600 
Aero is Enabled
------------------------------------------
Adapter 1
  Video Adapter: AMD Radeon HD 7900 Series
  Video Adapter Dedicated Video Memory: 3197300736
  Video Adapter Shared System Memory: 1868636160
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1280x720
  Output resolution: 1280x720
------------------------------------------
Loading up D3D10...
Playback device {0.0.0.00000000}.{7d9d5af8-7462-417f-b1de-94fe4365db87}
------------------------------------------
Using desktop audio input: Speakers (ASTRO Gaming USB MixAmp)
------------------------------------------
Audio Encoding: AAC
    bitrate: 128
Using Monitor Capture
Using graphics capture
Using Monitor Capture
x264: using cpu capabilities: MMX2 SSE2Fast SSSE3 FastShuffle SSE4.2
x264: profile High, level 3.1
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1280, height: 720
    preset: veryfast
    CBR: no
    CFR: no
    max bitrate: 1000
    buffer size: 1000
    quality: 8
------------------------------------------
Using RTMP service: Twitch / Justin.tv
  Server selection: rtmp://live-3c.justin.tv/app
bufferTime: 2383, outputRateWindowTime: 1000, dropThreshold: 2883
Total frames rendered: 444, number of frames that lagged: 252 (56.76%) (it's okay for some frames to lag)
RTMPPublisher::SocketLoop: Aborting due to bStopping
Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
x264: frame I:2     Avg QP: 9.50  size:   629
x264: frame P:102   Avg QP:10.35  size:    41
x264: frame B:300   Avg QP:13.56  size:    38
x264: consecutive B-frames:  0.7%  0.0%  0.0% 99.3%
x264: mb I  I16..4: 100.0%  0.0%  0.0%
x264: mb P  I16..4:  0.0%  0.0%  0.0%  P16..4:  0.0%  0.0%  0.0%  0.0%  0.0%    skip:100.0%
x264: mb B  I16..4:  0.0%  0.0%  0.0%  B16..8:  0.0%  0.0%  0.0%  direct: 0.0%  skip:100.0%
x264: 8x8 transform intra:0.0%
x264: coded y,uvDC,uvAC intra: 0.0% 0.0% 0.0% inter: 0.0% 0.0% 0.0%
x264: i16 v,h,dc,p: 98%  0%  2%  0%
x264: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu:  0%  0% 100%  0%  0%  0%  0%  0%  0%
x264: i8c dc,h,v,p: 100%  0%  0%  0%
x264: Weighted P-Frames: Y:0.0% UV:0.0%
x264: kb/s:6.91
=====Stream End=======================================================================

Profiler results:

==============================================================
frame - [100%] [avg time: 48.185 ms] [avg calls per frame: 1] [children: 99.2%] [unaccounted: 0.795%]
| scene->Preprocess - [96.8%] [avg time: 46.661 ms] [avg calls per frame: 1]
| video encoding and uploading - [2.37%] [avg time: 1.141 ms] [avg calls per frame: 1] [children: 2.34%] [unaccounted: 0.0291%]
| | CopyResource - [0.0125%] [avg time: 0.006 ms] [avg calls per frame: 0]
| | conversion to 4:2:0 - [0.00208%] [avg time: 0.001 ms] [avg calls per frame: 0]
| | call to encoder - [2.31%] [avg time: 1.115 ms] [avg calls per frame: 0]
| | sending stuff out - [0.0104%] [avg time: 0.005 ms] [avg calls per frame: 0]
==============================================================
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
Disabling a source does not fully remove it from a scene and it is always somewhat active. Currently you need to fully delete the source for it to be fully inactive. Game capture for example was present in all of your tests, and that was probably what was causing your crashes each time. You need to actually remove it completely or create a new scene without it if possible when using window capture or monitor capture (window capture is recommended)
 
Z

zangets00

Member
Ah thanks, it's working fine now.

Well since game capture was crashing the game and window capture couldn't see EFLC I had to use monitor capture.
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
Ah okay, might be an OpenGL game or something. That's usually what happens.. Quite frustrating, admittedly.
 
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