Bug Report Game cpature of totalmedia extreme 2 capture module

[mrgreaper]

Ok so my xsplit license ran out yesterday and i cant afford to replace it so i figured i would try obs again
as a camera source hauppauge hd pvr STILL does not work, bit of a major flaw as it is one of the most used capture devices, but oh well, used to have to do game capture in xsplit in the old days so ... what the hell lets do that.

only i cant... if i game capture the capture module all i get is a black screen!
if i window capture the capture module i can see all the settings etc on it but the game preview inside the capture window is BLANK! the only bit that matters.

after 2 hours of googling i have tried all sorts of work arounds none work, i can confirm obs is using my nvidia part of my laptop as is the capture module.

This is the same issue obs had a few months back im shocked its not been looked at. the hauppauge hd pvr is one of the most used devices.

obs sounds like a very cool idea, a free more basic method for us non professional streamers to use, but if it cant even work with totalmedia extreme 2 then well whats the point its frustrating to the highest degree that this issue is jjust being ignored

 

[Jack0r]

Ok so my xsplit license ran out yesterday and i cant afford to replace it so i figured i would try obs again as a camera source hauppauge hd pvr STILL does not work, bit of a major flaw as it is one of the most used capture devices, but oh well, used to have to do game capture in xsplit in the old days so ... what the hell lets do that.

Assuming something used in XSplit works the exact same way in OBS is a bit easy thought. Also can you give me stats that show the HD PVR is the most used capture card? I would say its the most problem causing Capture Card, but except for a few console streamers I dont know anyone using it. Blackmagic and Avermedia cards are quite more spread out.

only i cant... if i game capture the capture module all i get is a black screen!
if i window capture the capture module i can see all the settings etc on it but the game preview inside the capture window is BLANK! the only bit that matters.

after 2 hours of googling i have tried all sorts of work arounds none work, i can confirm obs is using my nvidia part of my laptop as is the capture module.

This is the same issue obs had a few months back im shocked its not been looked at. the hauppauge hd pvr is one of the most used devices.

A few months back, did you talk with Jim or one of the developers and helped them add support for your Hauppauge device to OBS?

obs sounds like a very cool idea, a free more basic method for us non professional streamers to use, but if it cant even work with totalmedia extreme 2 then well whats the point its frustrating to the highest degree that this issue is jjust being ignored

OBS is open source software, if you feel something is missing you are free to contribute and help getting it into OBS.

Again, the HD PVR is known to cause problems with many Streaming Applications. Not even thinking about its horrible delay Problems back in the days with XSplit. Now IF Hauppauge decided to use some strange mechanics to draw their output using the Totalmedia Extreme 2 (Software I guess?, never heard of it) then you might wanna talk to Hauppauge on how to use their device with a different program.

 

[mrgreaper]

Ok so my xsplit license ran out yesterday and i cant afford to replace it so i figured i would try obs again as a camera source hauppauge hd pvr STILL does not work, bit of a major flaw as it is one of the most used capture devices, but oh well, used to have to do game capture in xsplit in the old days so ... what the hell lets do that.

Assuming something used in XSplit works the exact same way in OBS is a bit easy thought. Also can you give me stats that show the HD PVR is the most used capture card? I would say its the most problem causing Capture Card, but except for a few console streamers I dont know anyone using it. Blackmagic and Avermedia cards are quite more spread out.

only i cant... if i game capture the capture module all i get is a black screen!
if i window capture the capture module i can see all the settings etc on it but the game preview inside the capture window is BLANK! the only bit that matters.

after 2 hours of googling i have tried all sorts of work arounds none work, i can confirm obs is using my nvidia part of my laptop as is the capture module.

This is the same issue obs had a few months back im shocked its not been looked at. the hauppauge hd pvr is one of the most used devices.

A few months back, did you talk with Jim or one of the developers and helped them add support for your Hauppauge device to OBS?

obs sounds like a very cool idea, a free more basic method for us non professional streamers to use, but if it cant even work with totalmedia extreme 2 then well whats the point its frustrating to the highest degree that this issue is jjust being ignored

OBS is open source software, if you feel something is missing you are free to contribute and help getting it into OBS.

Again, the HD PVR is known to cause problems with many Streaming Applications. Not even thinking about its horrible delay Problems back in the days with XSplit. Now IF Hauppauge decided to use some strange mechanics to draw their output using the Totalmedia Extreme 2 (Software I guess?, never heard of it) then you might wanna talk to Hauppauge on how to use their device with a different program.

I talked to the devs, yes and provided all the feedback they asked for.
it works perfectly in xsplit, this program has been refered to as areplacement for xsplit by many people, both are streaming and capturing software, comparing the two is logical.
obs is open source so i can fix the issue? im not a programmer, dont be so patronising.
total media extreme2 is the software that comes with the device it is used in xsplit / dxtory etc for capturing the game video in software thats incapable of reading the hauppauge hdpvr.
provide you with statistic s on it being most used? i said one of the most used, search for streaming and recording gameplay from ps3 or xbox in hd, i promise you most of the guides possibly all will point you towards the hauppauge devices. the ones you mention are pci cards and can not be inserted into a laptop.

Why you took the time to post what you did is beyond me, it does not help solve any of the issues im having. I get you may be a big fan of obs it may work great for you, fine im happy for you but trolling the support threads is rather childish, if you cant help or if you are not having the same issue dont post, or as im sure you were told when young "if you cant say anything nice dont say anything at all"

 

[dodgepong]

What game are you trying to capture? Have you tried the new test version? viewtopic.php?f=20&t=3658

 

[mrgreaper]

What game are you trying to capture? Have you tried the new test version? viewtopic.php?f=20&t=3658

yep both official and beta versions (of the beta i tried both 32 and 64 bit)

the "game" is capture module from the capture window of total media extreme (lets call it tme to make life easier) 2, this is the way you used to have to do it for xsplit before they added proper camera support.
im sure its not the capture target at fault as i say if i capture it as a screen cap (window cap) the gui around the actual display of the capture device is thier but the capture window is blank (just black)

however if i do a monitor capture it shows the preview fine (just no good for my purposes as then i cant monitor my stream chat and interact with my viewers.

If i set the tme to use my hd webcam, the same problem persists despite the fact that obs can access my webcam fine seperatly so its got to be a major hic up in the way it sees the direct3d overlay that tme uses?

its driving me a little nuts as i did report all this a few months back and at the time i was not alone, many other users were having the same issue with obs.

I cant go back to xsplit unfortunatly as with the wise of all my bils and the drop in my pay, i just cant afford it..feel like im between a rock and a hard place at mo, obs was to be my salvation, but it just doesnt work for me

 

[dodgepong]

Do you think you could post your log? viewtopic.php?f=5&t=97

When you tried Window capture, was Aero enabled or disabled?

With Monitor capture and Window capture, have you tried using a subregion to only get the parts you want to show so that you can continue to interact with your viewers?

 

[mrgreaper]

Do you think you could post your log? viewtopic.php?f=5&t=97

When you tried Window capture, was Aero enabled or disabled?

With Monitor capture and Window capture, have you tried using a subregion to only get the parts you want to show so that you can continue to interact with your viewers?

ok monitor capture when both are set to use the nvidia = black screen
monitor capture when obs is set to use internal and capture module is set to use nvidia = works, when the capture divice window is in full screen preview though there is no room to see stream or anything (on xsplit it would be minimized) i can run it in a small window but then it will not be 720p and the quallity will suffer, but better then nothing)

game capture + window capture fails no mater what combination of cards are used (both internal/both nvidia / one nvidia one internal)
this it the result of the windowed mode http://snag.gy/d3I8a.jpg (i know thats my webcam not the hdpvr, but once we get obs to actualy see and use the capture device window like xpslit does the source wont matter, plus im at work and they wont let me bring my ps3 and capture device in...i know..mean of them right? )

ok heres the log you wanted: http://pastebin.com/EXgSMFJa

as i say its driving me mad, specialy when monitor capture works but windows capture doesnt

details that may help
latest nvidia drivers as of now (installed as a clean install to try and help diagnose this issue) windows 8 acer laptop (shes more then powerful enough to live stream as i have done so on her for a while now via xsplit)

 

[Lain]

Adding support for the HD PVR in the app directly is something I keep having to delay. It's a fairly huge amount of work to get it working directly, there are other critical issues that keep coming up and preventing me from working on these specific exception devices and I'm doing 80%+ of the work on the project so it basically always falls on me to have to implement these things. I can't say when specifically I will get it working directly but I will attempt to get it working directly eventually.

As for the window/game capture, the laptops are indeed troublesome. My best suggestion would be to try window capture with aero on and off, and try using "compatibility mode" as well which can help in those cases. You've kind of got a double-difficult situation because you've got the directly unsupported HD PVR and you're going through a multi-GPU laptop, which tend to have these issues.

This is just the nature of software and hardware. They are -all- made by human beings, all susceptible to imperfections and human nature. You need to understand that being on the developer end of this is not as easy as it sounds. People want a multitude of things from me at any given point in time, video file playback, specific support for some device they use, flash playback, more customizable compositing, deinterlacing, as well as countless tiny little things that every single person wants/needs. Oh, and this is on top of the bugs that I am constantly needing to fix, design issues which need fixing, and other things that have nothing to do with all the features people want. Also on top of all the things in my non-OBS-related personal life as well.

One thing that the average joe doesn't seem to understand is that programming for devices is the worst. This fact is unavoidable because the only way I can really properly get some devices working is by actually having to buy those devices myself. The same with the HD PVRs, they don't have standard filters. They seem to operate on this functionality where you have to decode their encoded signal manually, which requires decoders, which alone is a tremendous pain because now I'm going to have to start lugging around the ffmpeg DLLs. Then I have to learn how to use the ffmpeg DLLs properly, and I have to write a huge amount of workaround code specifically for that device and make it decode on the fly in the app itself.

To sum it up - this is not entirely my fault. Devices suck to program for, immensely.

 

[mrgreaper]

Ok fair enough about the lack of hauppauge support. but game capture of the totalmedia extreme 2 software should work, or even windowed mode, as i say monitor capture works but quality suffers.

im on windows 8 but to be on the safe side i did:
quote" Control Panel -> System -> Advanced system settings

Then click Performance -> Settings... Under Visual Effects, select "Adjust for best performance', then click Apply.

This will disable all visual effects associated with the old Aero theme."

i still have all the same isses. why not speak to hauppauge directly, its how xsplit got support added in thier program. Given yours is free i would guess there much more likely to want to help you, after all your not making money from thier products but hauppage supporting applications help them to sell more devices