Question / Help Full Screen Not Supported

S

samchong87

New Member
Hi, I need some help here. As I just downloaded this Open Broadcaster Software. I have been trying here and there. I realise that if my source is window it show at the preview streaming. Once I switch my game to full screen and trying to use source game capture. It shows me black screen. How Can I fix it?

Thanks
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
Please post a log file where you get this problem, or if on a laptop, you should read the laptop sticky thread first.
 
S

samchong87

New Member
Code: 
20:09:30: Open Broadcaster Software v0.592b - 32bit (´・ω・｀)
20:09:30: -------------------------------
20:09:30: CPU Name: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz
20:09:30: CPU Speed: 2594MHz
20:09:30: Physical Memory:  3981MB Total, 1820MB Free
20:09:30: stepping id: 9, model 58, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 2
20:09:30: monitor 1: pos={0, 0}, size={1366, 768}
20:09:30: Windows Version: 6.2 Build 9200 
20:09:30: Aero is Enabled
20:09:30: -------------------------------
20:09:30: OBS Modules:
20:09:30: Base Address     Module
20:09:30: 00CA0000         OBS.exe
20:09:30: 666B0000         OBSApi.dll
20:09:30: 70110000         DShowPlugin.dll
20:09:30: 6DC20000         GraphicsCapture.dll
20:09:30: 69660000         NoiseGate.dll
20:09:30: 69640000         PSVPlugin.dll
20:09:30: ------------------------------------------
20:09:30: Adapter 1
20:09:30:   Video Adapter: Intel(R) HD Graphics 4000
20:09:30:   Video Adapter Dedicated Video Memory: 33554432
20:09:30:   Video Adapter Shared System Memory: 1845493760
20:09:30:   Video Adapter Output 1: pos={0, 0}, size={1366, 768}, attached=true
20:09:30: ------------------------------------------
20:09:30: Adapter 2
20:09:30:   Video Adapter: NVIDIA GeForce GT 740M  
20:09:30:   Video Adapter Dedicated Video Memory: 3221225472
20:09:30:   Video Adapter Shared System Memory: 1073676288
20:09:30: =====Stream Start: 2014-01-03, 20:09:30===============================================
20:09:30:   Multithreaded optimizations: On
20:09:30:   Base resolution: 1366x736
20:09:30:   Output resolution: 1364x736
20:09:30: ------------------------------------------
20:09:30: Loading up D3D10 on NVIDIA GeForce GT 740M (Adapter 2)...
20:09:30: ------------------------------------------
20:09:30: Audio Format: 48000hz
20:09:30: Playback device Default
20:09:30: ------------------------------------------
20:09:30: Using desktop audio input: Speakers (Realtek High Definition Audio)
20:09:30: ------------------------------------------
20:09:30: Using auxilary audio input: Microphone (Realtek High Definition Audio)
20:09:30: ------------------------------------------
20:09:30: Audio Encoding: AAC
20:09:30:     bitrate: 128
20:09:30: Using graphics capture
20:09:30: Scene buffering time set to 700
20:09:30: ------------------------------------------
20:09:30: Video Encoding: x264
20:09:30:     fps: 30
20:09:30:     width: 1364, height: 736
20:09:30:     preset: veryfast
20:09:30:     profile: main
20:09:30:     keyint: 60
20:09:30:     CBR: yes
20:09:30:     CFR: yes
20:09:30:     max bitrate: 1500
20:09:30:     buffer size: 1500
20:09:30: ------------------------------------------
20:09:30: MMDeviceAudioSource: Frequency for device 'Speakers (Realtek High Definition Audio)' is 384000, samples per sec is 48000
20:09:30: MMDeviceAudioSource: Frequency for device 'Microphone (Realtek High Definition Audio)' is 352800, samples per sec is 44100
20:09:32: Using RTMP service: Twitch / Justin.tv
20:09:32:   Server selection: rtmp://live-sin-backup.justin.tv/app
20:09:32:   Interface: Qualcomm Atheros AR9485WB-EG Wireless Network Adapter (802.11, 54 mbps)
20:09:36: Completed handshake with rtmp://live-sin-backup.justin.tv/app in 3603 ms.
20:09:37: SO_SNDBUF was at 65536
20:09:37: SO_SNDBUF is now 65536
20:09:38: ------------------------------------------
20:09:38:     device: ASUS USB2.0 Webcam,
20:09:38:     device id \\?\usb#vid_1bcf&pid_2883&mi_00#7&3b96ba9c&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
20:09:38:     chosen type: MJPG, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-333333
20:09:38:     use buffering: false - 0, fourCC: 'MJPG'
20:09:38:     audio device: Disable,
20:09:38:     audio device id Disabled,
20:09:38: 
20:09:38: Using directshow input
20:09:40: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 131072 (buffer: 0 / 207872)
20:09:40: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 262144 (buffer: 0 / 207872)
20:10:49: Using graphics capture
Warning -- D3D10Texture::CreateFromSharedHandle: Failed to open shared handle, result = 0x80070057
Warning -- SharedTexCapture::Init: Could not create shared texture
Warning -- D3D10Texture::CreateFromSharedHandle: Failed to open shared handle, result = 0x80070057
Warning -- SharedTexCapture::Init: Could not create shared texture
Warning -- D3D10Texture::CreateFromSharedHandle: Failed to open shared handle, result = 0x80070057
Warning -- SharedTexCapture::Init: Could not create shared texture
20:14:28: Using Window Capture
20:29:44: Using graphics capture
Warning -- D3D10Texture::CreateFromSharedHandle: Failed to open shared handle, result = 0x80070057
Warning -- SharedTexCapture::Init: Could not create shared texture
20:30:17: Using graphics capture
Warning -- D3D10Texture::CreateFromSharedHandle: Failed to open shared handle, result = 0x80070057
Warning -- SharedTexCapture::Init: Could not create shared texture
20:31:24: Using Window Capture
20:32:45: Using Window Capture
21:30:15: RTMPPublisher::SocketLoop: Stalled for 1644 ms to write 207833 bytes (buffer: 0 / 207872), unstable connection?
21:30:17: RTMPPublisher::SocketLoop: Stalled for 1827 ms to write 207010 bytes (buffer: 0 / 207872), unstable connection?
21:37:28: Settings::Encoding: Changing bitrate from 1500kb/s to 2000kb/s
21:38:26: RTMPPublisher::SocketLoop: Stalled for 1843 ms to write 205195 bytes (buffer: 0 / 207872), unstable connection?
21:39:43: ------------------------------------------
21:39:43:     device: ASUS USB2.0 Webcam,
21:39:43:     device id \\?\usb#vid_1bcf&pid_2883&mi_00#7&3b96ba9c&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
21:39:43:     chosen type: MJPG, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-333333
21:39:43:     use buffering: false - 0, fourCC: 'MJPG'
21:39:43:     audio device: Disable,
21:39:43:     audio device id Disabled,
21:39:43: 
21:39:44: Using directshow input
21:41:06: RTMPPublisher::SocketLoop: Stalled for 1770 ms to write 204824 bytes (buffer: 0 / 207872), unstable connection?
21:41:11: RTMPPublisher::SocketLoop: Stalled for 1855 ms to write 207375 bytes (buffer: 0 / 207872), unstable connection?
21:41:14: RTMPPublisher::SocketLoop: Stalled for 1665 ms to write 206378 bytes (buffer: 0 / 207872), unstable connection?
21:43:41: RTMPPublisher::SocketLoop: Stalled for 1653 ms to write 207186 bytes (buffer: 0 / 207872), unstable connection?
21:43:45: RTMPPublisher::SocketLoop: Stalled for 2071 ms to write 204980 bytes (buffer: 0 / 207872), unstable connection?
21:43:47: RTMPPublisher::SocketLoop: Stalled for 1721 ms to write 204274 bytes (buffer: 0 / 207872), unstable connection?
21:43:49: RTMPPublisher::SocketLoop: Stalled for 1586 ms to write 204629 bytes (buffer: 0 / 207872), unstable connection?
21:44:59: RTMPPublisher::SocketLoop: Stalled for 1870 ms to write 206561 bytes (buffer: 0 / 207872), unstable connection?
21:45:02: RTMPPublisher::SocketLoop: Stalled for 2004 ms to write 205202 bytes (buffer: 0 / 207872), unstable connection?
21:45:05: RTMPPublisher::SocketLoop: Stalled for 1642 ms to write 207080 bytes (buffer: 0 / 207872), unstable connection?
21:45:12: RTMPPublisher::SocketLoop: Stalled for 1965 ms to write 204721 bytes (buffer: 0 / 207872), unstable connection?
21:45:15: RTMPPublisher::SocketLoop: Stalled for 2149 ms to write 205516 bytes (buffer: 0 / 207872), unstable connection?
21:45:20: RTMPPublisher::SocketLoop: Stalled for 2217 ms to write 204842 bytes (buffer: 0 / 207872), unstable connection?
21:45:22: RTMPPublisher::SocketLoop: Stalled for 1916 ms to write 206830 bytes (buffer: 0 / 207872), unstable connection?
21:45:25: RTMPPublisher::SocketLoop: Stalled for 2613 ms to write 205645 bytes (buffer: 0 / 207872), unstable connection?
21:45:27: RTMPPublisher::SocketLoop: Stalled for 2861 ms to write 206535 bytes (buffer: 0 / 207872), unstable connection?
21:45:30: RTMPPublisher::SocketLoop: Stalled for 1616 ms to write 207216 bytes (buffer: 0 / 207872), unstable connection?
21:46:17: ------------------------------------------
21:46:17:     device: ASUS USB2.0 Webcam,
21:46:17:     device id \\?\usb#vid_1bcf&pid_2883&mi_00#7&3b96ba9c&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
21:46:17:     chosen type: MJPG, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-333333
21:46:17:     use buffering: false - 0, fourCC: 'MJPG'
21:46:17:     audio device: Disable,
21:46:17:     audio device id Disabled,
21:46:17: 
21:46:18: Using directshow input
21:47:56: RTMPPublisher::SocketLoop: Stalled for 1811 ms to write 207470 bytes (buffer: 0 / 207872), unstable connection?
21:47:58: RTMPPublisher::SocketLoop: Stalled for 2266 ms to write 207753 bytes (buffer: 0 / 207872), unstable connection?
21:48:00: RTMPPublisher::SocketLoop: Stalled for 2130 ms to write 205461 bytes (buffer: 0 / 207872), unstable connection?
21:48:02: RTMPPublisher::SocketLoop: Stalled for 1621 ms to write 206822 bytes (buffer: 0 / 207872), unstable connection?
21:50:09: RTMPPublisher::SocketLoop: Stalled for 1660 ms to write 204452 bytes (buffer: 0 / 207872), unstable connection?
21:50:58: Settings::Encoding: Changing bitrate from 2000kb/s to 900kb/s
23:03:10: Total frames encoded: 312584, total frames duplicated: 16813 (5.38%)
23:03:10: Number of frames skipped due to encoder lag: 1491 (0.48%)
23:03:10: Total frames rendered: 309630, number of late frames: 1194 (0.39%) (it's okay for some frames to be late)
23:03:11: RTMPPublisher::SocketLoop: Graceful loop exit
23:03:11: Average send payload: 4175 bytes, average send interval: 23 ms
23:03:11: Number of times waited to send: 206, Waited for a total of 737994 bytes
23:03:11: Number of b-frames dropped: 1364 (0.44%), Number of p-frames dropped: 1300 (0.42%), Total 2664 (0.85%)
23:03:11: Number of bytes sent: 1835025084
23:03:11: 
23:03:11: Profiler time results:
23:03:11: 
23:03:11: ==============================================================
23:03:11: video thread frame - [100%] [avg time: 6.251 ms] [children: 83.2%] [unaccounted: 16.8%]
23:03:11: | scene->Preprocess - [80.6%] [avg time: 5.036 ms]
23:03:11: | GPU download and conversion - [2.59%] [avg time: 0.162 ms] [children: 1.9%] [unaccounted: 0.688%]
23:03:11: | | flush - [1.31%] [avg time: 0.082 ms]
23:03:11: | | CopyResource - [0.528%] [avg time: 0.033 ms]
23:03:11: | | conversion to 4:2:0 - [0.064%] [avg time: 0.004 ms]
23:03:11: Convert444Thread - [100%] [avg time: 1.545 ms] [children: 99%] [unaccounted: 1.04%]
23:03:11: | Convert444toNV12 - [99%] [avg time: 1.529 ms]
23:03:11: encoder thread frame - [100%] [avg time: 4.383 ms]
23:03:11: ==============================================================
23:03:11: 
23:03:11: 
23:03:11: Profiler CPU results:
23:03:11: 
23:03:11: ==============================================================
23:03:11: video thread frame - [cpu time: avg 3.028 ms, total 937578 ms] [avg calls per frame: 1]
23:03:11: | scene->Preprocess - [cpu time: avg 2.2 ms, total 681469 ms] [avg calls per frame: 1]
23:03:11: | GPU download and conversion - [cpu time: avg 0.116 ms, total 36093.8 ms] [avg calls per frame: 1]
23:03:11: | | flush - [cpu time: avg 0.069 ms, total 21500 ms] [avg calls per frame: 1]
23:03:11: | | CopyResource - [cpu time: avg 0.025 ms, total 7828.13 ms] [avg calls per frame: 1]
23:03:11: | | conversion to 4:2:0 - [cpu time: avg 0.003 ms, total 1171.88 ms] [avg calls per frame: 1]
23:03:11: Convert444Thread - [cpu time: avg 1.517 ms, total 469688 ms] [avg calls per frame: 1]
23:03:11: | Convert444toNV12 - [cpu time: avg 1.51 ms, total 467516 ms] [avg calls per frame: 1]
23:03:11: encoder thread frame - [cpu time: avg 1.963 ms, total 613859 ms] [avg calls per frame: 1]
23:03:11: ==============================================================
23:03:11: 
23:03:11: =====Stream End: 2014-01-03, 23:03:11=================================================
23:11:46: =====Stream Start: 2014-01-03, 23:11:46===============================================
23:11:46:   Multithreaded optimizations: On
23:11:46:   Base resolution: 1366x768
23:11:46:   Output resolution: 908x512
23:11:46: ------------------------------------------
23:11:46: Loading up D3D10 on NVIDIA GeForce GT 740M (Adapter 2)...
23:11:47: ------------------------------------------
23:11:47: Audio Format: 48000hz
23:11:47: Playback device Default
23:11:47: ------------------------------------------
23:11:47: Using desktop audio input: Speakers (Realtek High Definition Audio)
23:11:47: ------------------------------------------
23:11:47: Using auxilary audio input: Microphone (Realtek High Definition Audio)
23:11:47: ------------------------------------------
23:11:47: Audio Encoding: AAC
23:11:47:     bitrate: 128
23:11:47: Using Window Capture
23:11:47: Scene buffering time set to 700
23:11:47: ------------------------------------------
23:11:47: Video Encoding: x264
23:11:47:     fps: 30
23:11:47:     width: 908, height: 512
23:11:47:     preset: veryfast
23:11:47:     profile: main
23:11:47:     keyint: 60
23:11:47:     CBR: yes
23:11:47:     CFR: yes
23:11:47:     max bitrate: 900
23:11:47:     buffer size: 900
23:11:47: ------------------------------------------
23:11:47: MMDeviceAudioSource: Frequency for device 'Speakers (Realtek High Definition Audio)' is 384000, samples per sec is 48000
23:11:47: MMDeviceAudioSource: Frequency for device 'Microphone (Realtek High Definition Audio)' is 352800, samples per sec is 44100
23:12:58: Using Window Capture
23:14:11: Total frames encoded: 4289, total frames duplicated: 6 (0.14%)
23:14:11: Total frames rendered: 4295, number of late frames: 1 (0.02%) (it's okay for some frames to be late)
23:14:11: 
23:14:11: Profiler time results:
23:14:11: 
23:14:11: ==============================================================
23:14:11: video thread frame - [100%] [avg time: 2.591 ms] [children: 56.6%] [unaccounted: 43.4%]
23:14:11: | scene->Preprocess - [51.7%] [avg time: 1.339 ms]
23:14:11: | GPU download and conversion - [4.9%] [avg time: 0.127 ms] [children: 4.32%] [unaccounted: 0.579%]
23:14:11: | | flush - [2.86%] [avg time: 0.074 ms]
23:14:11: | | CopyResource - [1.31%] [avg time: 0.034 ms]
23:14:11: | | conversion to 4:2:0 - [0.154%] [avg time: 0.004 ms]
23:14:11: Convert444Thread - [100%] [avg time: 0.745 ms] [children: 98.4%] [unaccounted: 1.61%]
23:14:11: | Convert444toNV12 - [98.4%] [avg time: 0.733 ms]
23:14:11: encoder thread frame - [100%] [avg time: 1.424 ms]
23:14:11: ==============================================================
23:14:11: 
23:14:11: 
23:14:11: Profiler CPU results:
23:14:11: 
23:14:11: ==============================================================
23:14:11: video thread frame - [cpu time: avg 1.706 ms, total 7328.13 ms] [avg calls per frame: 1]
23:14:11: | scene->Preprocess - [cpu time: avg 0.807 ms, total 3468.75 ms] [avg calls per frame: 1]
23:14:11: | GPU download and conversion - [cpu time: avg 0.12 ms, total 515.625 ms] [avg calls per frame: 1]
23:14:11: | | flush - [cpu time: avg 0.058 ms, total 250 ms] [avg calls per frame: 1]
23:14:11: | | CopyResource - [cpu time: avg 0.043 ms, total 187.5 ms] [avg calls per frame: 1]
23:14:11: | | conversion to 4:2:0 - [cpu time: avg 0.003 ms, total 15.625 ms] [avg calls per frame: 1]
23:14:11: Convert444Thread - [cpu time: avg 0.695 ms, total 2968.75 ms] [avg calls per frame: 1]
23:14:11: | Convert444toNV12 - [cpu time: avg 0.695 ms, total 2968.75 ms] [avg calls per frame: 1]
23:14:11: encoder thread frame - [cpu time: avg 0.809 ms, total 3453.13 ms] [avg calls per frame: 1]
23:14:11: ==============================================================
23:14:11: 
23:14:11: =====Stream End: 2014-01-03, 23:14:11=================================================
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
This is because your adapter isn't set up correctly. See viewtopic.php?f=5&t=5965 first.

But generally you have two options:
1.) In the current stable release, you need to select the *top* adapter in the video adapter drop-down in OBS' video settings. Then, you need to use nvidia's control panel in windows control panel to make OBS.exe use the correct GPU.

2.) You can download the latest OBS test build, which now allows you to simply select the nvidia from the drop down in OBS itself, and will set it up properly for you, and will fix capture issues.
 
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