Question / Help Frequent disconnecting/reconnecting

Krxz

Krxz

Member
Hi there,

I would like to explain my issue about these disconnects and reconnects I have been getting randomly. To do so, I am going to explain what changed before I noticed these disconnects, and maybe it can be related in some way.

So I always streamed no problems with these exact settings, but I recieved my new HP-HD5210 webcam the other day, and that is the new addition to the stream. I added a video capture of my webcam.

Here is the catch, I received my webcam and spend maybe an entire day trying to get the software sorted, it was giving me an error. (the software that controls the cam, has Skype app, insta uploading and stuff, animations etc.)
Basically after 24 of going crazy I finally talked to a support tech who told me it wasn't compatible with win8 and there will be no future support. That didn't bother me much since the cam worked perfectly, I just couldn't benefit from the small accessories the software brought to the table. However ,during those 24h of reinstalling uninstalling reinstalling testing on obs preview mode something happened. I opened OBS and it was blank. I had lost everything from my profile to all my scenes, global sources etc.. I was raging a bit because I had invested some time in it, but I just calmly rebuilt my OBS profile and started streaming with my webcam.

The disconnecting and reconnecting started since all the above happened. Today has been my first stream session live with my webcam and I just DC randomly.

What caused all my OBS to reset? Was this maybe what is causing my DCs?

Posting a log of one of my sessions today where I must of heard the DC ding sound at least 3 times.
Log analyze showed 0 problems.

2000/2000 rates on 4.6mbps upload
Twitch: Frankfurt, DE
Yes I have reset my streamkey
CBR checked

Since my OBS reset I noticed having CFR checked and Scene Buffering Time on 700ms. Now i'm not sure what my settings were before everything went blank, but I'm sure I was running 400ms and CFR was not checked. However, i'm not sure if this is causing the DCs.

Appreciate the help.
 
Krxz

Krxz

Member
Code: 
21:22:54: CLR host plugin strings not found, dynamically loading 4 strings
21:22:54: CLRHost::Initialize() attempting to load and start the .NET runtime (null)
21:22:54: CLRHost::Initialize() Found version v2.0.50727 .NET runtime
21:22:54: CLRHost::Initialize() Found version v4.0.30319 .NET runtime
21:22:54: CLRHost::Initialize() attempting to use v4.0.30319 .NET runtime
21:22:54: CLRHost::LoadInteropLibrary() load the assembly plugins\CLRHostPlugin\CLRHost.Interop.dll
21:22:54: CLRHost::LoadPlugins() attempting to load the plugin assembly CLRBrowserSourcePlugin
21:22:54: CLRHost:: Could not find/load browser settings at location C:\Users\Krxz\AppData\Roaming\OBS\pluginData\browser.json
21:22:54: CLRHost::LoadPlugins() successfully added CLR plugin [Type: CLRBrowserSourcePlugin.CLRBrowserSourcePlugin, Name: CLR Browser Source Plugin]
21:22:54: Video Source Plugin strings not found, dynamically loading 38 strings
21:22:54: VideoSourcePlugin::DEBUG   | VLC media player - 2.1.0 Rincewind
21:22:54: VideoSourcePlugin::DEBUG   | Copyright © 1996-2013 the VideoLAN team
21:22:54: VideoSourcePlugin::DEBUG   | revision 2.1.0-0-gedd8835
21:22:54: VideoSourcePlugin::DEBUG   | configured with ../extras/package/win32/../../../configure  '--enable-update-check' '--enable-lua' '--enable-faad' '--enable-flac' '--enable-theora' '--enable-twolame' '--enable-quicktime' '--enable-avcodec' '--enable-merge-ffmpeg' '--enable-dca' '--enable-mpc' '--enable-libass' '--enable-x264' '--enable-schroedinger' '--enable-realrtsp' '--enable-live555' '--enable-dvdread' '--enable-shout' '--enable-goom' '--enable-caca' '--disable-sdl' '--enable-qt' '--enable-skins2' '--enable-sse' '--enable-mmx' '--enable-libcddb' '--enable-zvbi' '--disable-telx' '--enable-nls' '--disable-dirac' '--host=x86_64-w64-mingw32' 'host_alias=x86_64-w64-mingw32'
21:32:31: Open Broadcaster Software v0.584b - 64bit (　^ω^)
21:32:31: -------------------------------
21:32:31: CPU Name: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
21:32:31: CPU Speed: 3502MHz
21:32:31: Physical Memory:  8140MB Total, 4450MB Free
21:32:31: stepping id: 9, model 58, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
21:32:31: monitor 1: pos={0, 0}, size={1920, 1080}
21:32:31: Windows Version: 6.2 Build 9200 
21:32:31: Aero is Enabled
21:32:31: -------------------------------
21:32:31: OBS Modules:
21:32:31: Base Address     Module
21:32:31: 000000009AF80000 OBS.exe
21:32:31: 0000000066280000 OBSApi.dll
21:32:31: 0000000068540000 CLRHostPlugin.dll
21:32:31: 0000000066C50000 DShowAudioPlugin.dll
21:32:31: 0000000066720000 DShowPlugin.dll
21:32:31: 00000000666F0000 GraphicsCapture.dll
21:32:31: 0000000066E60000 NoiseGate.dll
21:32:31: 0000000066C30000 PSVPlugin.dll
21:32:31: 00000000666D0000 scenesw.dll
21:32:31: 000000006B7E0000 VideoSourcePluginWrapper.dll
21:32:31: 00000000660A0000 WebSocketAPIPlugin.dll
21:32:31: ------------------------------------------
21:32:31: Adapter 1
21:32:31:   Video Adapter: AMD Radeon HD 7900 Series
21:32:31:   Video Adapter Dedicated Video Memory: 3202523136
21:32:31:   Video Adapter Shared System Memory: 3999481856
21:32:31:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
21:32:31: Using fixed low latency mode, factor 20
21:32:31: =====Stream Start: 2013-11-27, 21:32:31===============================================
21:32:31:   Multithreaded optimizations: On
21:32:31:   Base resolution: 1920x1080
21:32:31:   Output resolution: 1280x720
21:32:31: ------------------------------------------
21:32:31: Loading up D3D10 on AMD Radeon HD 7900 Series...
21:32:31: ------------------------------------------
21:32:31: Audio Format: 48000hz
21:32:31: Playback device {0.0.0.00000000}.{15192ab2-8b4c-4aef-bf0b-c0713b40d621}
21:32:31: ------------------------------------------
21:32:31: Using desktop audio input: Line 1 (Virtual Audio Cable)
21:32:31: ------------------------------------------
21:32:31: Using auxilary audio input: Microphone (2- Logitech G35 Headset)
21:32:31: ------------------------------------------
21:32:31: Audio Encoding: AAC
21:32:31:     bitrate: 128
21:32:31: Using Window Capture
21:32:31: Using text output
21:32:31: Using text output
21:32:31: Using bitmap image
21:32:31: Using bitmap image
21:32:31: Using bitmap image
21:32:31: Using bitmap image
21:32:31: Using bitmap image
21:32:31: Using bitmap image
21:32:31: ------------------------------------------
21:32:31:     device: HP Webcam HD 5210,
21:32:31:     device id \\?\usb#vid_03f0&pid_cf07&mi_00#7&37f539f7&1&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
21:32:31:     chosen type: MJPG, usingFourCC: false, res: 1920x1080 - 1920x1080, frameIntervals: 333333-333333
21:32:31:     use buffering: false - 0, fourCC: 'MJPG'
21:32:31:     audio device: Disable,
21:32:31:     audio device id Disabled,
21:32:31: 
21:32:31: Using directshow input
21:32:31: Using text output
21:32:31: Using Window Capture
21:32:31: Using bitmap image
21:32:31: Scene buffering time set to 400
21:32:31: ------------------------------------------
21:32:31: Video Encoding: x264
21:32:31:     fps: 30
21:32:31:     width: 1280, height: 720
21:32:31:     preset: veryfast
21:32:31:     profile: high
21:32:31:     keyint: 60
21:32:31:     CBR: yes
21:32:31:     CFR: no
21:32:31:     max bitrate: 2000
21:32:31:     buffer size: 2000
21:32:31: ------------------------------------------
21:32:31: MMDeviceAudioSource: Frequency for device 'Line 1 (Virtual Audio Cable)' is 384000, samples per sec is 48000
21:32:31: MMDeviceAudioSource: Frequency for device 'Microphone (2- Logitech G35 Headset)' is 176400, samples per sec is 44100
21:32:33: Using RTMP service: Twitch / Justin.tv
21:32:33:   Server selection: rtmp://live-fra.justin.tv/app
21:32:33:   Interface: Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30) (ethernet, 100 mbps)
21:32:34: Completed handshake with rtmp://live-fra.justin.tv/app in 475 ms.
21:32:35: SO_SNDBUF was at 81920
21:32:35: SO_SNDBUF is now 65536
21:33:44: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
21:33:44:   New Scene
21:33:44: Using text output
21:33:44: Using bitmap image
21:33:44: Using graphics capture
21:33:51: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
21:33:51:   New Scene
21:33:54: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
21:33:54:   New Scene
21:33:54: Using graphics capture
21:35:02: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
21:35:02:   New Scene
21:35:35: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
21:35:35:   New Scene
21:35:35: Using graphics capture
21:35:39: SharedTexCapture hooked
21:37:38: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 131072 (buffer: 62055 / 272384)
21:41:42: Exit signal received, terminating capture
21:41:42: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
21:41:42:   New Scene
21:41:49: Total frames encoded: 16717, total frames duplicated: 5 (0.03%)
21:41:49: Total frames rendered: 16721, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
21:41:49: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 262144 (buffer: 0 / 272384)
21:41:50: RTMPPublisher::SocketLoop: Graceful loop exit
21:41:50: Average send payload: 13644 bytes, average send interval: 51 ms
21:41:50: Number of times waited to send: 2, Waited for a total of 2084 bytes
21:41:50: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
21:41:50: Number of bytes sent: 148014449
21:41:50: 
21:41:50: Profiler time results:
21:41:50: 
21:41:50: ==============================================================
21:41:50: video thread frame - [100%] [avg time: 3.174 ms] [children: 95.2%] [unaccounted: 4.82%]
21:41:50: | scene->Preprocess - [64.8%] [avg time: 2.057 ms]
21:41:50: | GPU download and conversion - [30.4%] [avg time: 0.964 ms] [children: 26%] [unaccounted: 4.38%]
21:41:50: | | flush - [25.6%] [avg time: 0.813 ms]
21:41:50: | | CopyResource - [0.284%] [avg time: 0.009 ms]
21:41:50: | | conversion to 4:2:0 - [0.0945%] [avg time: 0.003 ms]
21:41:50: Convert444Threads - [100%] [avg time: 0.773 ms] [children: 97%] [unaccounted: 2.98%]
21:41:50: | Convert444toNV12 - [97%] [avg time: 0.75 ms]
21:41:50: encoder thread frame - [100%] [avg time: 1.26 ms]
21:41:50: ==============================================================
21:41:50: 
21:41:50: 
21:41:50: Profiler CPU results:
21:41:50: 
21:41:50: ==============================================================
21:41:50: video thread frame - [cpu time: avg 1.922 ms, total 32140.6 ms] [avg calls per frame: 1]
21:41:50: | scene->Preprocess - [cpu time: avg 1.71 ms, total 28593.8 ms] [avg calls per frame: 1]
21:41:50: | GPU download and conversion - [cpu time: avg 0.161 ms, total 2703.13 ms] [avg calls per frame: 1]
21:41:50: | | flush - [cpu time: avg 0.146 ms, total 2453.13 ms] [avg calls per frame: 1]
21:41:50: | | CopyResource - [cpu time: avg 0.004 ms, total 78.125 ms] [avg calls per frame: 1]
21:41:50: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:41:50: Convert444Threads - [cpu time: avg 0.743 ms, total 24828.1 ms] [avg calls per frame: 2]
21:41:50: | Convert444toNV12 - [cpu time: avg 0.74 ms, total 24734.4 ms] [avg calls per frame: 2]
21:41:50: encoder thread frame - [cpu time: avg 0.76 ms, total 12703.1 ms] [avg calls per frame: 1]
21:41:50: ==============================================================
21:41:50: 
21:41:50: =====Stream End: 2013-11-27, 21:41:50=================================================
21:42:15: CLR host plugin instance deleted; removing dynamically loaded localization strings
21:42:15: Video Source Plugin instance deleted; removing dynamically loaded localization strings
21:42:15: Memory Leaks Were Detected.
21:42:15:
 
dodgepong

dodgepong

Administrator
Community Helper
That log did not demonstrate a stream getting disconnected. Rather, it showed a streaming running for 9 minutes and 16 seconds with 0 frame drops and a graceful exit.

THis thread is pretty good about helping diagnose network issues between you and the server, though: viewtopic.php?f=5&t=8870
 
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