Question / Help Frame Drops without any known reason

U

unsilentninja

New Member
Hello. This last saturday, I was able to stream for a constant 10 hours without a single dropped frame. The last two nights however? Dropped frames every few minutes by the hundreds. It's not my internet. I've ruled that out with constant testing. It's something else going on. Here's my log file:


Code: 
23:02:57: Open Broadcaster Software v0.542b - 32bit (´・ω・｀)
23:02:57: -------------------------------
23:02:57: CPU Name: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
23:02:57: CPU Speed: 2195MHz
23:02:57: Physical Memory:  4095MB Total, 4095MB Free
23:02:57: stepping id: 7, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
23:02:57: monitor 1: pos={0, 0}, size={1920, 1080}
23:02:57: monitor 2: pos={1920, 56}, size={1280, 1024}
23:02:57: Windows Version: 6.2 Build 9200 
23:02:57: Aero is Enabled
23:02:57: -------------------------------
23:02:57: OBS Modules:
23:02:57: Base Address     Module
23:02:57: 003B0000         OBS.exe
23:02:57: 6F950000         OBSApi.dll
23:02:57: 70860000         DShowPlugin.dll
23:02:57: 70270000         GraphicsCapture.dll
23:02:57: 6F6E0000         NoiseGate.dll
23:02:57: 6F6C0000         PSVPlugin.dll
23:02:57: ------------------------------------------
23:02:57: Adapter 1
23:02:57:   Video Adapter: NVIDIA GeForce GTX 560M   
23:02:57:   Video Adapter Dedicated Video Memory: 3166109696
23:02:57:   Video Adapter Shared System Memory: 1128792064
23:02:57: =====Stream Start: 2013-08-15, 23:02:57===============================================
23:02:57:   Multithreaded optimizations: On
23:02:57:   Base resolution: 1920x1080
23:02:57:   Output resolution: 852x480
23:02:57: ------------------------------------------
23:02:57: Loading up D3D10...
23:02:57: Playback device {0.0.0.00000000}.{d709bb8f-4133-4e34-b346-6fafaeafc4d8}
23:02:57: ------------------------------------------
23:02:57: Using desktop audio input: Speakers (3- Logitech USB Headset)
23:02:57: ------------------------------------------
23:02:57: Using auxilary audio input: Microphone (HD Webcam C615)
23:02:57: ------------------------------------------
23:02:57: Audio Encoding: AAC
23:02:57:     bitrate: 160
23:02:57: Using bitmap image
23:02:57: Using Monitor Capture
23:02:57: Using text output
23:02:57: Using bitmap image
23:02:57: ------------------------------------------
23:02:57: Video Encoding: x264
23:02:57:     fps: 60
23:02:57:     width: 852, height: 480
23:02:57:     preset: veryfast
23:02:57:     CBR: yes
23:02:57:     CFR: yes
23:02:57:     max bitrate: 1200
23:02:57: ------------------------------------------
23:02:58: Using RTMP service: Twitch / Justin.tv
23:02:58:   Server selection: rtmp://live-iad-backup.justin.tv/app
23:03:01: SO_SNDBUF was at 65536
23:03:01: SO_SNDBUF is now 65536
23:03:28: Total frames rendered: 1825, number of frames that lagged: 2 (0.11%) (it's okay for some frames to lag)
23:03:28: Total duplicated frames: 0 (0.00%)
23:03:28: RTMPPublisher::SocketLoop: Aborting due to loop exit
23:03:28: librtmp error: WriteN, RTMP send error 10035 (79 bytes)
23:03:28: librtmp error: WriteN, RTMP send error 10038 (42 bytes)
23:03:28: Number of times waited to send: 2, Waited for a total of 8194 bytes
23:03:28: Number of b-frames dropped: 18 (1.2%), Number of p-frames dropped: 18 (1.2%), Total 36 (2.3%)
23:03:28: =====Stream End: 2013-08-15, 23:03:28=================================================
23:03:51: Using automatic low latency mode
23:03:51: =====Stream Start: 2013-08-15, 23:03:51===============================================
23:03:51:   Multithreaded optimizations: On
23:03:51:   Base resolution: 1920x1080
23:03:51:   Output resolution: 852x480
23:03:51: ------------------------------------------
23:03:51: Loading up D3D10...
23:03:51: Playback device {0.0.0.00000000}.{d709bb8f-4133-4e34-b346-6fafaeafc4d8}
23:03:51: ------------------------------------------
23:03:51: Using desktop audio input: Speakers (3- Logitech USB Headset)
23:03:51: ------------------------------------------
23:03:51: Using auxilary audio input: Microphone (HD Webcam C615)
23:03:51: ------------------------------------------
23:03:51: Audio Encoding: AAC
23:03:51:     bitrate: 160
23:03:51: Using bitmap image
23:03:51: Using Monitor Capture
23:03:51: Using text output
23:03:51: Using bitmap image
23:03:51: ------------------------------------------
23:03:51: Video Encoding: x264
23:03:51:     fps: 60
23:03:51:     width: 852, height: 480
23:03:51:     preset: veryfast
23:03:51:     CBR: yes
23:03:51:     CFR: yes
23:03:51:     max bitrate: 1000
23:03:51: ------------------------------------------
23:03:53: Using RTMP service: Twitch / Justin.tv
23:03:53:   Server selection: rtmp://live-iad-backup.justin.tv/app
23:03:54: SO_SNDBUF was at 65536
23:03:54: SO_SNDBUF is now 65536
23:05:19: Using bitmap image
Warning -- BitmapImageSource::UpdateSettings: could not open gif file 'C:\Users\Unsilentninja\Desktop\nigel-thornberry-aladdin.gif'
23:05:25: Using bitmap image
23:05:25: Using bitmap image
Warning -- BitmapImageSource::UpdateSettings: could not open gif file 'C:\Users\Unsilentninja\Desktop\nigel1.gif'
23:05:26: Using bitmap image
23:05:26: Using bitmap image
Warning -- D3D10Texture::CreateFromFile: Could not get information about texture file 'C:\Users\Unsilentninja\Desktop\msg.jpg'
Warning -- BitmapImageSource::UpdateSettings: could not create texture 'C:\Users\Unsilentninja\Desktop\msg.jpg'
23:05:28: Using bitmap image
23:05:37: Using bitmap image
23:05:41: Using Window Capture
23:05:43: ------------------------------------------
23:05:43:     device: Logitech HD Webcam C615,
23:05:43:     device id \\?\usb#vid_046d&pid_082c&mi_02#7&3458edb4&0&0002#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
23:05:43:     chosen type: MJPG, usingFourCC: false, res: 864x480 - 864x480, frameIntervals: 333333-2000000, fourCC: 'MJPG'
23:05:43:     audio device: Disable,
23:05:43:     audio device id Disabled,
23:05:43: 
23:05:43: Using directshow input
23:09:27: Total frames rendered: 20091, number of frames that lagged: 6 (0.03%) (it's okay for some frames to lag)
23:09:27: Total duplicated frames: 19 (0.09%)
23:09:27: okay, this is strange
23:09:27: RTMPPublisher::SocketLoop: Aborting due to loop exit
23:09:27: librtmp error: WriteN, RTMP send error 10035 (79 bytes)
23:09:27: librtmp error: WriteN, RTMP send error 10038 (42 bytes)
23:09:27: Number of times waited to send: 2679, Waited for a total of 9101263 bytes
23:09:27: Number of b-frames dropped: 565 (2.8%), Number of p-frames dropped: 832 (4.2%), Total 1397 (7%)
23:09:27: =====Stream End: 2013-08-15, 23:09:27=================================================
23:13:27: 
23:13:27: Profiler results:
23:13:27: 
23:13:27: ==============================================================
23:13:27: frame - [100%] [avg time: 1.994 ms (cpu time: avg 1.795 ms, total 39359.4 ms)] [avg calls per frame: 1] [children: 99.7%] [unaccounted: 0.301%]
23:13:27: | frame preprocessing and rendering - [49.3%] [avg time: 0.983 ms (cpu time: avg 0.768 ms, total 16843.8 ms)] [avg calls per frame: 1] [children: 10.8%] [unaccounted: 38.5%]
23:13:27: | | scene->Preprocess - [10.8%] [avg time: 0.215 ms (cpu time: avg 0.181 ms, total 3984.38 ms)] [avg calls per frame: 1]
23:13:27: | video encoding and uploading - [50.4%] [avg time: 1.005 ms (cpu time: avg 1.023 ms, total 22437.5 ms)] [avg calls per frame: 1] [children: 48.5%] [unaccounted: 1.86%]
23:13:27: | | flush - [4.61%] [avg time: 0.092 ms (cpu time: avg 0.085 ms, total 1875 ms)] [avg calls per frame: 1]
23:13:27: | | CopyResource - [1.15%] [avg time: 0.023 ms (cpu time: avg 0.021 ms, total 468.75 ms)] [avg calls per frame: 0]
23:13:27: | | conversion to 4:2:0 - [0.251%] [avg time: 0.005 ms (cpu time: avg 0.006 ms, total 140.625 ms)] [avg calls per frame: 0]
23:13:27: | | call to encoder - [42%] [avg time: 0.837 ms (cpu time: avg 0.869 ms, total 19046.9 ms)] [avg calls per frame: 0]
23:13:27: | | sending stuff out - [0.552%] [avg time: 0.011 ms (cpu time: avg 0.01 ms, total 234.375 ms)] [avg calls per frame: 0]
23:13:27: | Convert444Threads - [1.67e+003%] [avg time: 33.269 ms (cpu time: avg 0.954 ms, total 20921.9 ms)] [avg calls per frame: 1]
23:13:27: ==============================================================
23:13:27:


So what's going on? It's fine for a bit then it's drop-pocalypse.
 
R

R1CH

Forum Admin
Developer
It's either your internet or twitch, dropped frames come from network congestion so either you or twitch are having issues. Keep in mind streaming requires a very stable connection, while it may work fine for web browsing and gaming, a constant upload is more strenuous.

If the drops happen after 30-60 seconds only, then your ISP is likely throttling your upload after a certain amount. Use shaperprobe to test this. http://www.cc.gatech.edu/~partha/diffpr ... probe.html
 
U

unsilentninja

New Member
I tried shaper probe before. My ISP has come out multiple times and I've directly accused them of throttling and they've denied it. It's Charter Communications. As far as I know, they aren't really known for shaping.
 
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