Bug Report [Fixed]OBS crashes each time I try to start streaming

V

Vrakfall

New Member
Hi,

I wanted to switch to OBS a couple of days ago and I can't actually. Every time I try to start the stream, OBS crashes. I had different crash logs for the two last versions.

Here's the crash log for the version 0.522b :

Code: 
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the '<unknown>' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 0082EB3C (<unknown>)
OBS version: Open Broadcaster Software v0.522b
Windows version: 6.1 (Build 7601) Service Pack 1

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
1C84F26C 0082EB3C 00835C34 00000001 1C84F2F0 00000000 <unknown>!0x82eb3c
1C84F2C8 680B1D0C 0082EB3C 00000001 1C84F330 00000000 d3d11.dll!0x680b1d0c
1C84F318 001CC884 00000000 00000000 00000000 0696C1AC obs.exe!D3D10System::GetTextureFileInfo+0x224
1C84F340 001E601B 764633AA 00000000 1C84F84C 77649EF2 obs.exe!OBS::UpdateAudioMeters+0x4b
1C84F804 001E4EE5 00000000 6BE9F8E9 00000000 00000000 obs.exe!OBS::ProcessPanelVisibile+0xb5
1C84F814 77649EF2 001E4EE0 00000000 00000000 00000000 ntdll.dll!0x77649ef2
1C84F854 77649EC5 001E4EE0 00000000 00000000 00000000 ntdll.dll!0x77649ec5

A minidump was saved to C:\Users\Vrakfall\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-05-09_2.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address      Module
001C0000-002ED000 C:\Program Files (x86)\OBS\OBS.exe
77610000-77790000 C:\Windows\SysWOW64\ntdll.dll
76450000-76560000 C:\Windows\syswow64\kernel32.dll
76350000-76397000 C:\Windows\syswow64\KERNELBASE.dll
718F0000-718F7000 C:\Windows\system32\AVRT.dll
76F20000-76F39000 C:\Windows\SysWOW64\sechost.dll
763A0000-7644C000 C:\Windows\syswow64\msvcrt.dll
767C0000-768B0000 C:\Windows\syswow64\RPCRT4.dll
75070000-750D0000 C:\Windows\syswow64\SspiCli.dll
75060000-7506C000 C:\Windows\syswow64\CRYPTBASE.dll
71E40000-71E53000 C:\Windows\system32\dwmapi.dll
76190000-76220000 C:\Windows\syswow64\GDI32.dll
77110000-77210000 C:\Windows\syswow64\USER32.dll
76F40000-76FE0000 C:\Windows\syswow64\ADVAPI32.dll
76E80000-76E8A000 C:\Windows\syswow64\LPK.dll
76CB0000-76D4D000 C:\Windows\syswow64\USP10.dll
6CA60000-6CAAC000 C:\Windows\system32\dxgi.dll
74F90000-74F99000 C:\Windows\system32\VERSION.dll
6CA30000-6CA5C000 C:\Windows\system32\d3d10_1.dll
684A0000-684E1000 C:\Windows\system32\d3d10_1core.dll
68060000-681D5000 C:\Windows\system32\d3d11.dll
68420000-68494000 C:\Windows\system32\d3dx10_43.dll
76B50000-76CAC000 C:\Windows\syswow64\ole32.dll
76E10000-76E45000 C:\Windows\syswow64\WS2_32.dll
76E90000-76E96000 C:\Windows\syswow64\NSI.dll
722F0000-7230C000 C:\Windows\system32\IPHLPAPI.DLL
722E0000-722E7000 C:\Windows\system32\WINNSI.DLL
715F0000-71622000 C:\Windows\system32\WINMM.dll
58BE0000-58DD1000 C:\Program Files (x86)\OBS\OBSApi.dll
75170000-75175000 C:\Windows\syswow64\PSAPI.DLL
75460000-760AA000 C:\Windows\syswow64\SHELL32.dll
75100000-75157000 C:\Windows\syswow64\SHLWAPI.dll
746A0000-74830000 C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17825_none_72d273598668a06b\gdiplus.dll
73CF0000-73D48000 C:\Windows\system32\WINHTTP.dll
73660000-736AF000 C:\Windows\system32\webio.dll
57830000-579DB000 C:\Program Files (x86)\OBS\libx264-130.dll
720C0000-72140000 C:\Windows\system32\UxTheme.dll
76720000-76780000 C:\Windows\system32\IMM32.DLL
760B0000-7617C000 C:\Windows\syswow64\MSCTF.dll
10000000-1004D000 C:\Windows\SysWOW64\guard32.dll
74F20000-74F27000 C:\Windows\system32\fltlib.dll
72140000-722DE000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\Comctl32.dll
753D0000-75453000 C:\Windows\syswow64\CLBCatQ.DLL
76D50000-76DDF000 C:\Windows\syswow64\OLEAUT32.dll
6C940000-6C969000 C:\Program Files (x86)\OBS\plugins\DShowPlugin.dll
6CA10000-6CA2D000 C:\Program Files (x86)\OBS\plugins\GraphicsCapture.dll
69500000-6951A000 C:\Program Files (x86)\OBS\plugins\NoiseGate.dll
607B0000-607E9000 C:\Windows\System32\MMDevApi.dll
6F5F0000-6F6E5000 C:\Windows\System32\PROPSYS.dll
751D0000-7536D000 C:\Windows\syswow64\SETUPAPI.dll
76780000-767A7000 C:\Windows\syswow64\CFGMGR32.dll
76E50000-76E62000 C:\Windows\syswow64\DEVOBJ.dll
736F0000-7372A000 C:\Program Files\UltraMon\RTSUltraMonHookX32.dll
71E60000-720A0000 C:\Windows\system32\msi.dll
68EC0000-68F11000 C:\Program Files\UltraMon\UltraMonResButtons.dll
739C0000-73AF0000 C:\Windows\system32\WindowsCodecs.dll
76DE0000-76E0D000 C:\Windows\syswow64\WINTRUST.dll
76FE0000-770FE000 C:\Windows\syswow64\CRYPT32.dll
76340000-7634C000 C:\Windows\syswow64\MSASN1.dll
68E90000-68EB6000 C:\Windows\system32\atkdx11disp.dll
54070000-54C7A000 C:\Windows\system32\nvwgf2um.dll
57620000-57827000 C:\Windows\system32\d3dcompiler_43.dll
5DE50000-5DE86000 C:\Windows\system32\AUDIOSES.DLL
53F40000-5406C000 C:\Program Files (x86)\OBS\DBGHELP.DLL

Here's the one for the version 0.51b :

Code: 
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the '<unknown>' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 0077CBE4 (<unknown>)
OBS version: Open Broadcaster Software v0.51b
Windows version: 6.1 (Build 7601) Service Pack 1

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
1D13F364 0077CBE4 00020C12 1D13F3E4 0077CBDC 00000000 <unknown>!0x77cbe4
1D13F398 77130F62 00000000 00000000 00000000 00000000 user32.dll!0x77130f62

A minidump was saved to C:\Users\Vrakfall\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-05-09_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address      Module
00200000-0033A000 C:\Program Files (x86)\OBS\OBS.exe
77610000-77790000 C:\Windows\SysWOW64\ntdll.dll
76450000-76560000 C:\Windows\syswow64\kernel32.dll
76350000-76397000 C:\Windows\syswow64\KERNELBASE.dll
718F0000-718F7000 C:\Windows\system32\AVRT.dll
76F20000-76F39000 C:\Windows\SysWOW64\sechost.dll
763A0000-7644C000 C:\Windows\syswow64\msvcrt.dll
767C0000-768B0000 C:\Windows\syswow64\RPCRT4.dll
75070000-750D0000 C:\Windows\syswow64\SspiCli.dll
75060000-7506C000 C:\Windows\syswow64\CRYPTBASE.dll
71E40000-71E53000 C:\Windows\system32\dwmapi.dll
76190000-76220000 C:\Windows\syswow64\GDI32.dll
77110000-77210000 C:\Windows\syswow64\USER32.dll
76F40000-76FE0000 C:\Windows\syswow64\ADVAPI32.dll
76E80000-76E8A000 C:\Windows\syswow64\LPK.dll
76CB0000-76D4D000 C:\Windows\syswow64\USP10.dll
6E470000-6E4BC000 C:\Windows\system32\dxgi.dll
74F90000-74F99000 C:\Windows\system32\VERSION.dll
6F150000-6F17C000 C:\Windows\system32\d3d10_1.dll
6CBF0000-6CC31000 C:\Windows\system32\d3d10_1core.dll
6CA70000-6CBE5000 C:\Windows\system32\d3d11.dll
6C9F0000-6CA64000 C:\Windows\system32\d3dx10_43.dll
76B50000-76CAC000 C:\Windows\syswow64\ole32.dll
76E10000-76E45000 C:\Windows\syswow64\WS2_32.dll
76E90000-76E96000 C:\Windows\syswow64\NSI.dll
722F0000-7230C000 C:\Windows\system32\IPHLPAPI.DLL
722E0000-722E7000 C:\Windows\system32\WINNSI.DLL
715F0000-71622000 C:\Windows\system32\WINMM.dll
69920000-69B14000 C:\Program Files (x86)\OBS\OBSApi.dll
75170000-75175000 C:\Windows\syswow64\PSAPI.DLL
75460000-760AA000 C:\Windows\syswow64\SHELL32.dll
75100000-75157000 C:\Windows\syswow64\SHLWAPI.dll
746A0000-74830000 C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17825_none_72d273598668a06b\gdiplus.dll
73CF0000-73D48000 C:\Windows\system32\WINHTTP.dll
73660000-736AF000 C:\Windows\system32\webio.dll
69770000-6991B000 C:\Program Files (x86)\OBS\libx264-130.dll
720C0000-72140000 C:\Windows\system32\UxTheme.dll
76720000-76780000 C:\Windows\system32\IMM32.DLL
760B0000-7617C000 C:\Windows\syswow64\MSCTF.dll
10000000-1004D000 C:\Windows\SysWOW64\guard32.dll
74F20000-74F27000 C:\Windows\system32\fltlib.dll
72140000-722DE000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\Comctl32.dll
753D0000-75453000 C:\Windows\syswow64\CLBCatQ.DLL
76D50000-76DDF000 C:\Windows\syswow64\OLEAUT32.dll
71800000-7182B000 C:\Program Files (x86)\OBS\plugins\DShowPlugin.dll
6E210000-6E230000 C:\Program Files (x86)\OBS\plugins\GraphicsCapture.dll
6C9D0000-6C9EC000 C:\Program Files (x86)\OBS\plugins\NoiseGate.dll
607B0000-607E9000 C:\Windows\System32\MMDevApi.dll
6F5F0000-6F6E5000 C:\Windows\System32\PROPSYS.dll
751D0000-7536D000 C:\Windows\syswow64\SETUPAPI.dll
76780000-767A7000 C:\Windows\syswow64\CFGMGR32.dll
76E50000-76E62000 C:\Windows\syswow64\DEVOBJ.dll
71B20000-71B36000 C:\Windows\system32\CRYPTSP.dll
736F0000-7372A000 C:\Program Files\UltraMon\RTSUltraMonHookX32.dll
71E60000-720A0000 C:\Windows\system32\msi.dll
68EC0000-68F11000 C:\Program Files\UltraMon\UltraMonResButtons.dll
719C0000-719FB000 C:\Windows\system32\rsaenh.dll
739C0000-73AF0000 C:\Windows\system32\WindowsCodecs.dll
71010000-71018000 C:\Windows\system32\credssp.dll
6FE60000-6FE9C000 C:\Windows\system32\mswsock.dll
70250000-70255000 C:\Windows\System32\wshtcpip.dll
70240000-70246000 C:\Windows\System32\wship6.dll
6FE10000-6FE54000 C:\Windows\system32\DNSAPI.dll
6FE00000-6FE06000 C:\Windows\system32\rasadhlp.dll
6FDC0000-6FDF8000 C:\Windows\System32\fwpuclnt.dll
76DE0000-76E0D000 C:\Windows\syswow64\WINTRUST.dll
76FE0000-770FE000 C:\Windows\syswow64\CRYPT32.dll
76340000-7634C000 C:\Windows\syswow64\MSASN1.dll
6C9A0000-6C9C6000 C:\Windows\system32\atkdx11disp.dll
57D50000-5895A000 C:\Windows\system32\nvwgf2um.dll
69560000-69767000 C:\Windows\system32\d3dcompiler_43.dll
5DE50000-5DE86000 C:\Windows\system32\AUDIOSES.DLL
6F030000-6F11B000 C:\Windows\system32\DBGHELP.DLL

I thank you in advance for your help,
Vrakfall
 
V

Vrakfall

New Member
Re: OBS crashes each time I try to start streaming

I found what's wrong, I was launching the 32 bits OBS instead of the 64 bits one on my 64 bits windaube.

Problem solved. ^^
 
W

WayZHC

Member
32bit and 64bit version should both work on 64bit Windows with no problems. I'd delete all the 32bit OBS files from the "C:\Program Files (x86)\OBS" directory except the "64bit" folder and try a fresh install. I have noticed that some files just doesn't update like they should. Everytime i use the obs installer, i run it as administrator. By doing that, every file should be installed just fine.
 
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