Question / Help [FIXED] AMD encoder output failed

E

Ezlambry

New Member
I use a laptop with an AMD Radeon R5 and until yesterday, the AMD encoder worked just fine. When I try to start recording, it gives me a message saying "Starting the output failed, make sure your video drivers are up to date." I already know about the x264 software encoder, but when i enable that it uses up half of my CPU. I also made sure that my drivers were up to date and everything, but it's still not working. Can someone please help me?

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15:32:12.877: CPU Name: AMD A8-7410 APU with AMD Radeon R5 Graphics
15:32:12.877: CPU Speed: 2196MHz
15:32:12.877: Physical Cores: 4, Logical Cores: 4
15:32:12.877: Physical Memory: 3490MB Total, 1305MB Free
15:32:12.877: Windows Version: 10.0 Build 17134 (revision: 1; 64-bit)
15:32:12.877: Running as administrator: false
15:32:12.877: Aero is Enabled (Aero is always on for windows 8 and above)
15:32:12.877: Windows 10 Gaming Features:
15:32:12.877: Game Bar: On
15:32:12.877: Game DVR: On
15:32:12.877: Game DVR Background Recording: Off
15:32:12.880: Sec. Software Status:
15:32:12.933: Windows Defender Antivirus: enabled (AV)
15:32:12.934: Windows Firewall: enabled (FW)
15:32:12.934: Windows Defender Antivirus: enabled (ASW)
15:32:12.934: Portable mode: false
15:32:13.280: OBS 21.1.0 (64bit, windows)
15:32:13.280: ---------------------------------
15:32:13.305: ---------------------------------
15:32:13.305: audio settings reset:
15:32:13.305: samples per sec: 44100
15:32:13.305: speakers: 2
15:32:13.306: ---------------------------------
15:32:13.306: Initializing D3D11...
15:32:13.306: Available Video Adapters:
15:32:13.310: Adapter 1: AMD Radeon(TM) R5 Graphics
15:32:13.310: Dedicated VRAM: 520019968
15:32:13.310: Shared VRAM: 1830080512
15:32:13.310: output 1: pos={0, 0}, size={1366, 768}, attached=true
15:32:13.310: output 2: pos={-1366, 107}, size={1366, 768}, attached=true
15:32:13.316: Loading up D3D11 on adapter AMD Radeon(TM) R5 Graphics (0)
15:32:13.336: D3D11 loaded successfully, feature level used: 45056
15:32:15.067: ---------------------------------
15:32:15.068: video settings reset:
15:32:15.068: base resolution: 1366x768
15:32:15.068: output resolution: 1364x768
15:32:15.068: downscale filter: Bicubic
15:32:15.068: fps: 30/1
15:32:15.068: format: NV12
15:32:15.068: YUV mode: 601/Partial
15:32:15.070: Audio monitoring device:
15:32:15.070: name: Default
15:32:15.070: id: default
15:32:15.071: ---------------------------------
15:32:15.075: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
15:32:15.105: [CoreAudio encoder]: Adding CoreAudio AAC encoder
15:32:15.663: [AMF] The AMF Runtime is very old and unsupported, consider updating your drivers.
15:32:15.664: [AMF] Version 2.3.3 loaded (Compiled: 1.4.6.0, Runtime: 1.3.0.4, Library: 1;3;0;4;16.30;201607071538).
15:32:15.763: [AMF] <Id: 2> Unable to create H265/HEVC encoder, error AMF_FAIL (code 1)
15:32:15.843: [AMF] <Id: 4> Unable to create H265/HEVC encoder, error AMF_FAIL (code 1)
15:32:15.843: [AMF] [H265/HEVC] Not supported by any GPU, disabling...
15:32:15.887: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
15:32:15.888: LoadLibrary failed for '../../obs-plugins/64bit/libEGL.dll': The specified procedure could not be found.
15:32:15.888: (127)
15:32:15.888: Module '../../obs-plugins/64bit/libEGL.dll' not loaded
15:32:15.889: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
15:32:15.899: [browser_source: 'Version: 1.31.0']
15:32:15.985: LoadLibrary failed for 'nvEncodeAPI64.dll': The specified module could not be found.
15:32:15.985: (126)
15:32:16.791: Couldn't find VLC installation, VLC video source disabled
15:32:16.813: No blackmagic support
15:32:16.837: ---------------------------------
15:32:16.838: Loaded Modules:
15:32:16.838: win-wasapi.dll
15:32:16.838: win-mf.dll
15:32:16.838: win-dshow.dll
15:32:16.838: win-decklink.dll
15:32:16.838: win-capture.dll
15:32:16.838: vlc-video.dll
15:32:16.838: text-freetype2.dll
15:32:16.838: rtmp-services.dll
15:32:16.838: obs-x264.dll
15:32:16.838: obs-vst.dll
15:32:16.838: obs-virtualoutput.dll
15:32:16.838: obs-transitions.dll
15:32:16.838: obs-text.dll
15:32:16.838: obs-stream-effects.dll
15:32:16.838: obs-qsv11.dll
15:32:16.838: obs-outputs.dll
15:32:16.838: obs-filters.dll
15:32:16.838: obs-ffmpeg.dll
15:32:16.838: obs-browser.dll
15:32:16.838: image-source.dll
15:32:16.838: frontend-tools.dll
15:32:16.838: enc-amf.dll
15:32:16.838: coreaudio-encoder.dll
15:32:16.838: ---------------------------------
15:32:16.839: ==== Startup complete ===============================================
15:32:16.900: All scene data cleared
15:32:16.900: ------------------------------------------------

...

15:32:18.815: ------------------------------------------------
15:32:18.867: adding 46 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
15:32:27.247: [AMF] [H264]<Id: 5> Encoder Parameters:
15:32:27.247: [AMF] [H264]<Id: 5> Backend:
15:32:27.247: [AMF] [H264]<Id: 5> Video API: Direct3D 11
15:32:27.247: [AMF] [H264]<Id: 5> Video Adapter: AMD Radeon(TM) R5 Graphics (VEN_1002/DEV_9851/SUB_380617aa/REV_0045)
15:32:27.247: [AMF] [H264]<Id: 5> OpenCL: Not Supported
15:32:27.247: [AMF] [H264]<Id: 5> Transfer: Disabled
15:32:27.247: [AMF] [H264]<Id: 5> Conversion: Disabled
15:32:27.247: [AMF] [H264]<Id: 5> Multi-Threading: Disabled
15:32:27.247: [AMF] [H264]<Id: 5> Queue Size: 8
15:32:27.247: [AMF] [H264]<Id: 5> Frame:
15:32:27.247: [AMF] [H264]<Id: 5> Format: NV12 601 Partial
15:32:27.247: [AMF] [H264]<Id: 5> Resolution: 1364x768
15:32:27.247: [AMF] [H264]<Id: 5> Frame Rate: 30/1
15:32:27.247: [AMF] [H264]<Id: 5> Aspect Ratio: 0:0
15:32:27.247: [AMF] [H264]<Id: 5> Static:
15:32:27.247: [AMF] [H264]<Id: 5> Usage: Transcoding
15:32:27.247: [AMF] [H264]<Id: 5> Quality Preset: Balanced
15:32:27.247: [AMF] [H264]<Id: 5> Profile: High 3.2
15:32:27.248: [AMF] [H264]<Id: 5> Coding Type: Automatic
15:32:27.248: [AMF] [H264]<Id: 5> Max. Reference Frames: 4
15:32:27.248: [AMF] [H264]<Id: 5> Max. Long-Term Reference Frames: 0
15:32:27.248: [AMF] [H264]<Id: 5> Rate Control:
15:32:27.248: [AMF] [H264]<Id: 5> Method: Constant Bitrate
15:32:27.260: [AMF] [H264]<Id: 5> Unable to retrieve value, error AMF_INVALID_ARG (code 4)
15:32:27.707: adding 23 milliseconds of audio buffering, total audio buffering is now 69 milliseconds
15:33:11.519: [AMF] [H264]<Id: 6> Encoder Parameters:
15:33:11.519: [AMF] [H264]<Id: 6> Backend:
15:33:11.519: [AMF] [H264]<Id: 6> Video API: Direct3D 11
15:33:11.519: [AMF] [H264]<Id: 6> Video Adapter: AMD Radeon(TM) R5 Graphics (VEN_1002/DEV_9851/SUB_380617aa/REV_0045)
15:33:11.519: [AMF] [H264]<Id: 6> OpenCL: Not Supported
15:33:11.519: [AMF] [H264]<Id: 6> Transfer: Disabled
15:33:11.519: [AMF] [H264]<Id: 6> Conversion: Disabled
15:33:11.519: [AMF] [H264]<Id: 6> Multi-Threading: Disabled
15:33:11.519: [AMF] [H264]<Id: 6> Queue Size: 8
15:33:11.519: [AMF] [H264]<Id: 6> Frame:
15:33:11.519: [AMF] [H264]<Id: 6> Format: NV12 601 Partial
15:33:11.519: [AMF] [H264]<Id: 6> Resolution: 1364x768
15:33:11.519: [AMF] [H264]<Id: 6> Frame Rate: 30/1
15:33:11.519: [AMF] [H264]<Id: 6> Aspect Ratio: 0:0
15:33:11.519: [AMF] [H264]<Id: 6> Static:
15:33:11.519: [AMF] [H264]<Id: 6> Usage: Transcoding
15:33:11.519: [AMF] [H264]<Id: 6> Quality Preset: Balanced
15:33:11.519: [AMF] [H264]<Id: 6> Profile: High 3.2
15:33:11.519: [AMF] [H264]<Id: 6> Coding Type: Automatic
15:33:11.519: [AMF] [H264]<Id: 6> Max. Reference Frames: 4
15:33:11.519: [AMF] [H264]<Id: 6> Max. Long-Term Reference Frames: 0
15:33:11.519: [AMF] [H264]<Id: 6> Rate Control:
15:33:11.519: [AMF] [H264]<Id: 6> Method: Constant Bitrate
15:33:11.531: [AMF] [H264]<Id: 6> Unable to retrieve value, error AMF_INVALID_ARG (code 4)
15:35:40.748: [AMF] [H264]<Id: 7> Encoder Parameters:
15:35:40.748: [AMF] [H264]<Id: 7> Backend:
15:35:40.748: [AMF] [H264]<Id: 7> Video API: Direct3D 11
15:35:40.748: [AMF] [H264]<Id: 7> Video Adapter: AMD Radeon(TM) R5 Graphics (VEN_1002/DEV_9851/SUB_380617aa/REV_0045)
15:35:40.749: [AMF] [H264]<Id: 7> OpenCL: Not Supported
15:35:40.749: [AMF] [H264]<Id: 7> Transfer: Disabled
15:35:40.749: [AMF] [H264]<Id: 7> Conversion: Disabled
15:35:40.749: [AMF] [H264]<Id: 7> Multi-Threading: Disabled
15:35:40.749: [AMF] [H264]<Id: 7> Queue Size: 8
15:35:40.749: [AMF] [H264]<Id: 7> Frame:
15:35:40.749: [AMF] [H264]<Id: 7> Format: NV12 601 Partial
15:35:40.749: [AMF] [H264]<Id: 7> Resolution: 1364x768
15:35:40.749: [AMF] [H264]<Id: 7> Frame Rate: 30/1
15:35:40.749: [AMF] [H264]<Id: 7> Aspect Ratio: 0:0
15:35:40.749: [AMF] [H264]<Id: 7> Static:
15:35:40.749: [AMF] [H264]<Id: 7> Usage: Transcoding
15:35:40.749: [AMF] [H264]<Id: 7> Quality Preset: Balanced
15:35:40.749: [AMF] [H264]<Id: 7> Profile: High 3.2
15:35:40.749: [AMF] [H264]<Id: 7> Coding Type: Automatic
15:35:40.749: [AMF] [H264]<Id: 7> Max. Reference Frames: 4
15:35:40.749: [AMF] [H264]<Id: 7> Max. Long-Term Reference Frames: 0
15:35:40.749: [AMF] [H264]<Id: 7> Rate Control:
15:35:40.749: [AMF] [H264]<Id: 7> Method: Constant Bitrate
15:35:40.762: [AMF] [H264]<Id: 7> Unable to retrieve value, error AMF_INVALID_ARG (code 4)
Click to expand...
 
same problem here:
10:10:30.294: CPU Name: AMD A8-6410 APU with AMD Radeon R5 Graphics
10:10:30.294: CPU Speed: 1996MHz
10:10:30.294: Physical Cores: 4, Logical Cores: 4
10:10:30.295: Physical Memory: 7132MB Total, 3305MB Free
10:10:30.295: Windows Version: 10.0 Build 19042 (release: 2009; revision: 985; 64-bit)
10:10:30.295: Running as administrator: false
10:10:30.295: Aero is Enabled (Aero is always on for windows 8 and above)
10:10:30.295: Windows 10 Gaming Features:
10:10:30.295: Game DVR: On
10:10:30.308: Sec. Software Status:
10:10:30.311: AVG Antivirus: enabled (AV)
10:10:30.311: Microsoft Defender Antivirus: disabled (AV)
10:10:30.312: AVG Antivirus: enabled (FW)
10:10:30.312: Windows Firewall: disabled (FW)
10:10:30.314: Current Date/Time: 2021-05-18, 10:10:30
10:10:30.314: Browser Hardware Acceleration: true
10:10:30.314: Portable mode: false
10:10:31.437: OBS 26.1.1 (64-bit, windows)
10:10:31.437: ---------------------------------
10:10:31.550: ---------------------------------
10:10:31.551: audio settings reset:
10:10:31.551: samples per sec: 48000
10:10:31.551: speakers: 2
10:10:31.554: ---------------------------------
10:10:31.554: Initializing D3D11...
10:10:31.554: Available Video Adapters:
10:10:31.560: Adapter 0: AMD Radeon(TM) R5 Graphics
10:10:31.560: Dedicated VRAM: 1054318592
10:10:31.560: Shared VRAM: 3739412480
10:10:31.560: PCI ID: 1002:9851
10:10:31.561: Driver Version: 27.20.21002.112
10:10:31.561: output 0: pos={0, 0}, size={1366, 768}, attached=true, refresh=60, name=
10:10:31.567: Loading up D3D11 on adapter AMD Radeon(TM) R5 Graphics (0)
10:10:31.640: D3D11 loaded successfully, feature level used: b000
10:10:31.640: DXGI increase maximum frame latency success
10:10:31.640: D3D11 GPU priority setup failed (not admin?)
10:10:33.169: ---------------------------------
10:10:33.169: video settings reset:
10:10:33.169: base resolution: 1366x768
10:10:33.169: output resolution: 780x438
10:10:33.169: downscale filter: Bicubic
10:10:33.169: fps: 30/1
10:10:33.169: format: NV12
10:10:33.169: YUV mode: 709/Partial
10:10:33.170: NV12 texture support enabled
10:10:33.173: Audio monitoring device:
10:10:33.173: name: Default
10:10:33.173: id: default
10:10:33.182: ---------------------------------
10:10:33.214: [CoreAudio encoder]: Adding CoreAudio AAC encoder
10:10:33.218: Failed to load 'en-US' text for module: 'decklink-captions.dll'
10:10:33.221: Failed to load 'en-US' text for module: 'decklink-ouput-ui.dll'
10:10:34.966: [AMF] Version 2.3.3 loaded (Compiled: 1.4.6.0, Runtime: 1.4.20.0, Library: 1;4;20;0;21.10;202104131235;CL#2289723).
10:10:35.263: [AMF] <Id: 2> Unable to create H265/HEVC encoder, error AMF_NOT_SUPPORTED (code 10)
10:10:35.423: [AMF] <Id: 4> Unable to create H265/HEVC encoder, error AMF_NOT_SUPPORTED (code 10)
10:10:35.423: [AMF] [H265/HEVC] Not supported by any GPU, disabling...
10:10:35.482: [obs-browser]: Version 2.9.1
10:10:35.482: [obs-browser]: CEF Version 75.1.16+g16a67c4+chromium-75.0.3770.100
10:10:36.098: Couldn't find VLC installation, VLC video source disabled
10:10:36.120: A DeckLink iterator could not be created. The DeckLink drivers may not be installed
10:10:36.123: No blackmagic support
10:10:36.141: ---------------------------------
10:10:36.141: Loaded Modules:
10:10:36.141: win-wasapi.dll
10:10:36.141: win-mf.dll
10:10:36.141: win-dshow.dll
10:10:36.141: win-decklink.dll
10:10:36.141: win-capture.dll
10:10:36.141: vlc-video.dll
10:10:36.141: text-freetype2.dll
10:10:36.141: rtmp-services.dll
10:10:36.141: obs-x264.dll
10:10:36.141: obs-vst.dll
10:10:36.141: obs-transitions.dll
10:10:36.141: obs-text.dll
10:10:36.141: obs-qsv11.dll
10:10:36.141: obs-outputs.dll
10:10:36.141: obs-filters.dll
10:10:36.141: obs-ffmpeg.dll
10:10:36.141: obs-browser.dll
10:10:36.141: image-source.dll
10:10:36.141: frontend-tools.dll
10:10:36.141: enc-amf.dll
10:10:36.142: decklink-ouput-ui.dll
10:10:36.142: decklink-captions.dll
10:10:36.142: coreaudio-encoder.dll
10:10:36.142: ---------------------------------
10:10:36.142: ==== Startup complete ===============================================
10:10:36.191: All scene data cleared
10:10:36.191: ------------------------------------------------
10:10:36.465: WASAPI: Device 'Speakers (Conexant SmartAudio HD)' [44100 Hz] initialized
10:10:36.465: [Loaded global audio device]: 'Desktop Audio'
10:10:36.467: [WASAPISource::TryInitialize]:[Microphone (LCS USB Audio)] Failed to activate client context: 88890004
10:10:36.467: [WASAPISource::WASAPISource] Device '{0.0.1.00000000}.{21b0354e-5fc9-4a87-9d65-cdd5e55eb5fd}' not found. Waiting for device
10:10:36.471: [Loaded global audio device]: 'Mic/Aux'
10:10:36.471: - filter: 'Compressor' (compressor_filter)
10:10:36.471: - filter: 'Limiter' (limiter_filter)
10:10:36.471: - filter: 'Noise Suppression' (noise_suppress_filter_v2)
10:10:37.134: [Media Source 'Media Source']: settings:
10:10:37.134: input: E:/music/My Music/Heritage Singers 2/Because He Lives.mp3
10:10:37.134: input_format: (null)
10:10:37.134: speed: 100
10:10:37.134: is_looping: no
10:10:37.134: is_hw_decoding: no
10:10:37.134: is_clear_on_media_end: yes
10:10:37.134: restart_on_activate: yes
10:10:37.134: close_when_inactive: no
10:10:37.273: [window-capture: 'Window Capture'] update settings:
10:10:37.273: executable: POWERPNT.EXE
10:10:37.273: method selected: Automatic
10:10:37.273: method chosen: WGC
10:10:37.273:
10:10:37.321: warning: deprecated pixel format used, make sure you did set range correctly
10:10:37.553: Switched to scene 'Morning Devotion'
10:10:37.554: ------------------------------------------------
10:10:37.554: Loaded scenes:
10:10:37.554: - scene 'Intro':
10:10:37.554: - source: 'Image' (image_source)
10:10:37.554: - source: 'Text (GDI+)' (text_gdiplus_v2)
10:10:37.554: - source: 'Media Source' (ffmpeg_source)
10:10:37.554: - monitoring: monitor only
10:10:37.554: - filter: 'Limiter' (limiter_filter)
10:10:37.554: - scene 'Morning Devotion':
10:10:37.554: - source: 'Image 2' (image_source)
10:10:37.554: - source: 'Image 4' (image_source)
10:10:37.554: - source: 'Video Capture Device' (dshow_input)
10:10:37.555: - filter: 'Chroma Key' (chroma_key_filter)
10:10:37.555: - source: 'Image 3' (image_source)
10:10:37.555: - source: 'Window Capture' (window_capture)
10:10:37.555: - source: 'Text (GDI+) 2' (text_gdiplus_v2)
10:10:37.555: - source: 'Text (GDI+) 3' (text_gdiplus_v2)
10:10:37.555: ------------------------------------------------
10:10:38.112: ---------------------------------
10:10:38.112: [DShow Device: 'Video Capture Device'] settings updated:
10:10:38.112: video device: REDRAGON Live Camera
10:10:38.112: video path: \\?\usb#vid_0735&pid_0269&mi_00#7&4edd50a&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
10:10:38.112: resolution: 640x480
10:10:38.112: flip: 0
10:10:38.112: fps: 30.00 (interval: 333333)
10:10:38.112: format: YUY2
10:10:42.760: [AMF] <Id: 5> Unable to initalize converter, error AMF_OPENCL_FAILED (code 19)
 
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