Question / Help Final Fantasy 14 ARR black screen capture

I

Ireality

New Member
Hey I wanted to stream FF14 ARR but I only get a black screen of it.
Other games work fine.

I activated Intel QuickSync as it really improved my stream / game quality. Could this be the issue? As I tried to deactivate it but the game stayed black.

Any ideas how I can approach this issue?

Log:
Code: 
14:46:43: Open Broadcaster Software v0.554b - 32bit (´・ω・｀)
14:46:43: -------------------------------
14:46:43: CPU Name: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
14:46:43: CPU Speed: 3399MHz
14:46:43: Physical Memory:  4095MB Total, 4095MB Free
14:46:43: stepping id: 7, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
14:46:43: monitor 1: pos={0, 0}, size={1920, 1080}
14:46:43: monitor 2: pos={1920, 0}, size={1920, 1080}
14:46:43: monitor 3: pos={3840, 0}, size={1024, 768}
14:46:43: Windows Version: 6.2 Build 9200 
14:46:43: Aero is Enabled
14:46:43: -------------------------------
14:46:43: OBS Modules:
14:46:43: Base Address     Module
14:46:43: 00250000         OBS.exe
14:46:43: 52F80000         OBSApi.dll
14:46:43: 56130000         DShowPlugin.dll
14:46:43: 5BAA0000         GraphicsCapture.dll
14:46:43: 56110000         NoiseGate.dll
14:46:43: 52CF0000         PSVPlugin.dll
14:46:43: ------------------------------------------
14:46:43: Adapter 1
14:46:43:   Video Adapter: NVIDIA GeForce GTX 560 Ti  
14:46:43:   Video Adapter Dedicated Video Memory: 1019736064
14:46:43:   Video Adapter Shared System Memory: 3221106688
14:46:43: ------------------------------------------
14:46:43: Adapter 2
14:46:43:   Video Adapter: Intel(R) HD Graphics 3000
14:46:43:   Video Adapter Dedicated Video Memory: 33554432
14:46:43:   Video Adapter Shared System Memory: 1711276032
14:46:43: =====Stream Start: 2013-09-21, 14:46:43===============================================
14:46:43:   Multithreaded optimizations: On
14:46:43:   Base resolution: 1920x1080
14:46:43:   Output resolution: 1280x720
14:46:43: ------------------------------------------
14:46:43: Loading up D3D10 on NVIDIA GeForce GTX 560 Ti...
14:46:43: C:/Users/Aleksander/AppData/Roaming/OBS/shaderCache/shaders/DrawTexture.pShader.blob
14:46:43: C:/Users/Aleksander/AppData/Roaming/OBS/shaderCache/shaders/DrawSolid.pShader.blob
14:46:43: C:/Users/Aleksander/AppData/Roaming/OBS/shaderCache/shaders/DownscaleBicubicYUV.pShader.blob
14:46:43: Playback device Default
14:46:43: ------------------------------------------
14:46:43: Using desktop audio input: Speakers (High Definition Audio Device)
14:46:43: ------------------------------------------
14:46:43: Using auxilary audio input: Microphone (High Definition Audio Device)
14:46:43: Using Mic QPC timestamps
14:46:43: ------------------------------------------
14:46:43: Audio Encoding: AAC
14:46:43:     bitrate: 128
14:46:43: ------------------------------------------
14:46:43:     device: Logitech HD Webcam C310,
14:46:43:     device id \\?\usb#vid_046d&pid_081b&mi_00#7&1231cb5b&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
14:46:43:     chosen type: I420, usingFourCC: false, res: 1280x960 - 1280x960, frameIntervals: 333333-2000000, fourCC: 'I420'
14:46:43:     audio device: Deaktivieren,
14:46:43:     audio device id Disabled,
14:46:43: 
14:46:43: C:/Users/Aleksander/AppData/Roaming/OBS/shaderCache/plugins/DShowPlugin/shaders/YUVToRGB.pShader.blob
14:46:43: Using directshow input
14:46:43: Using graphics capture
14:46:43: C:/Users/Aleksander/AppData/Roaming/OBS/shaderCache/shaders/DrawTexture_ColorAdjust.pShader.blob
14:46:45: C:/Users/Aleksander/AppData/Roaming/OBS/shaderCache/shaders/DrawTexture_ColorAdjust.pShader.blob
14:46:45: Found QSV hardware support
14:46:45: ------------------------------------------
14:46:45: QSV version 1.4 using MFX_IMPL_HARDWARE_ANY | MFX_IMPL_VIA_ANY (actual: MFX_IMPL_HARDWARE3 | MFX_IMPL_VIA_D3D9)
14:46:45: Using 13 encode tasks
14:46:45: ------------------------------------------
14:46:45: Video Encoding: QSV
14:46:45:     fps: 60
14:46:45:     width: 1280, height: 720
14:46:45:     target-usage: MFX_TARGETUSAGE_BEST_QUALITY
14:46:45:     CBR: yes
14:46:45:     CFR: no
14:46:45:     max bitrate: 3000
14:46:45: ------------------------------------------
14:46:45: MMDeviceAudioSource: Frequency for device 'Speakers (High Definition Audio Device)' is 352800, samples per sec is 44100
14:46:45: MMDeviceAudioSource: Frequency for device 'Microphone (High Definition Audio Device)' is 352800, samples per sec is 44100
14:46:45: Audio timestamp for device 'Microphone (High Definition Audio Device)' was behind target timestamp by 18!  Had to delete audio segment.
14:46:45: 
14:46:45: Audio timestamp for device 'Microphone (High Definition Audio Device)' was behind target timestamp by 8!  Had to delete audio segment.
14:46:45: 
14:47:06: using memory capture
14:47:12: Capture window 0x0006114A invalid or changing, terminating capture
14:47:16: using memory capture
14:48:30: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
14:48:30:   New Scene
14:48:30: C:/Users/Aleksander/AppData/Roaming/OBS/shaderCache/shaders/ColorKey_RGB.pShader.blob
14:48:30: C:/Users/Aleksander/AppData/Roaming/OBS/shaderCache/shaders/AlphaIgnore.pShader.blob
14:48:30: Using Window Capture
14:48:30: Using text output
14:48:58: Total frames rendered: 7895, number of late frames: 99 (1.25%) (it's okay for some frames to be late)
14:48:58: 
14:48:58: Profiler results:
14:48:58: 
14:48:58: ==============================================================
14:48:58: frame - [100%] [avg time: 3.166 ms (cpu time: avg 2.123 ms, total 16765.6 ms)] [avg calls per frame: 1] [children: 99.7%] [unaccounted: 0.347%]
14:48:58: | frame preprocessing and rendering - [90.9%] [avg time: 2.878 ms (cpu time: avg 1.959 ms, total 15468.8 ms)] [avg calls per frame: 1] [children: 21.2%] [unaccounted: 69.7%]
14:48:58: | | scene->Preprocess - [21.2%] [avg time: 0.67 ms (cpu time: avg 0.403 ms, total 3187.5 ms)] [avg calls per frame: 1]
14:48:58: | video encoding and uploading - [8.75%] [avg time: 0.277 ms (cpu time: avg 0.162 ms, total 1281.25 ms)] [avg calls per frame: 1] [children: 7.08%] [unaccounted: 1.67%]
14:48:58: | | flush - [2.72%] [avg time: 0.086 ms (cpu time: avg 0.059 ms, total 468.75 ms)] [avg calls per frame: 1]
14:48:58: | | CopyResource - [0.474%] [avg time: 0.015 ms (cpu time: avg 0.011 ms, total 93.75 ms)] [avg calls per frame: 0]
14:48:58: | | conversion to 4:2:0 - [0.569%] [avg time: 0.018 ms (cpu time: avg 0.005 ms, total 46.875 ms)] [avg calls per frame: 0]
14:48:58: | | call to encoder - [3.25%] [avg time: 0.103 ms (cpu time: avg 0.077 ms, total 609.375 ms)] [avg calls per frame: 0] [children: 2.81%] [unaccounted: 0.442%]
14:48:58: | | | ProcessEncodedFrame - [0.979%] [avg time: 0.031 ms (cpu time: avg 0.033 ms, total 265.625 ms)] [avg calls per frame: 0]
14:48:58: | | | EncodeFrameAsync - [1.83%] [avg time: 0.058 ms (cpu time: avg 0.033 ms, total 265.625 ms)] [avg calls per frame: 0]
14:48:58: | | sending stuff out - [0.0632%] [avg time: 0.002 ms (cpu time: avg 0.003 ms, total 31.25 ms)] [avg calls per frame: 0]
14:48:58: | Convert444Threads - [1.06e+003%] [avg time: 33.451 ms (cpu time: avg 1.565 ms, total 12359.4 ms)] [avg calls per frame: 1]
14:48:58: ==============================================================
14:48:58: 
14:48:58: =====Stream End: 2013-09-21, 14:48:58=================================================


Last game capture log:
2013-09-21, 14:47:16: we're booting up: 
14:47:16: D3D9 Present
14:47:16: D3D9EndScene called
14:47:16: D3DPRESENT_PARAMETERS {
14:47:16: 	BackBufferWidth: 1920
14:47:16: 	BackBufferHeight: 1080
14:47:16: 	BackBufferFormat: D3DFMT_A8R8G8B8
14:47:16: 	BackBufferCount: 1
14:47:16: 	MultiSampleType: D3DMULTISAMPLE_NONE
14:47:16: 	MultiSampleQuality: 0
14:47:16: 	SwapEffect: D3DSWAPEFFECT_DISCARD
14:47:16: 	hDeviceWindow: 657276
14:47:16: 	Windowed: true
14:47:16: 	EnableAutoDepthStencil: true
14:47:16: 	AutoDepthStencilFormat: D3DFMT_D24X8
14:47:16: 	Flags: None
14:47:16: 	FullScreen_RefreshRateInHz: 0
14:47:16: 	PresentationInterval: 2147483648
14:47:16: };
14:47:16: successfully set up d3d9 hooks
14:47:16: D3D9Present called
14:47:16: DoD3D9CPUHook: success
14:47:16: successfully capturing d3d9 frames via CPU
14:47:17: NV Capture available
14:47:17: FBO available
14:47:17: GL Present
14:47:17: (half life scientist) everything..  seems to be in order
14:48:30: ---------------------- Cleared D3D9 Capture ----------------------
14:48:30: D3D9EndScene called
14:48:30: D3D9Present called
 
Dajova

Dajova

Member
I'm currently using Borderless Window with aero off and Monitor Capture. Works fine, since it seems like the game considers more about GPU than CPU than most other MMOs. Try it.
 
F

flavored

Member
Just to weight in, game capture works fine for me in fullscreen mode, but never worked (since like beta 2) in borderless windowed (has always been black screen).
 
V

vaesauce

Member
The game is very GPU hungry.

On a side note, have you tried changing scenes and then back to the game capture to see if it comes up? Or try double clicking on your Game Capture and making sure it's set to the FFXIV.exe? Or do you hear the background music at all when streaming and getting the black screen?
 
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