Question / Help Failed to initialize video, gpu may not be supported

#1
Hello! I've seen this problem before, and a couple of answers from the community, but all of the answers involved more tech savy stuff than i can do without any help! can anyone maybe guide me through finding the problem?
 
#3
okay, this is it

10:15:14.307: CPU Name: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz
10:15:14.307: CPU Speed: 3310MHz
10:15:14.307: Physical Cores: 2, Logical Cores: 4
10:15:14.307: Physical Memory: 8170MB Total, 5210MB Free
10:15:14.308: Windows Version: 10.0 Build 17134 (revision: 523; 64-bit)
10:15:14.308: Running as administrator: false
10:15:14.308: Aero is Enabled (Aero is always on for windows 8 and above)
10:15:14.308: Windows 10 Gaming Features:
10:15:14.308: Game DVR: On
10:15:14.310: Sec. Software Status:
10:15:14.312: Windows Defender Antivirus: enabled (AV)
10:15:14.313: Windows Firewall: enabled (FW)
10:15:14.360: Windows Defender Antivirus: enabled (ASW)
10:15:14.361: Browser Hardware Acceleration: true
10:15:14.361: Portable mode: false
10:15:14.505: OBS 22.0.2 (64-bit, windows)
10:15:14.505: ---------------------------------
10:15:14.506: ---------------------------------
10:15:14.506: audio settings reset:
10:15:14.506: samples per sec: 44100
10:15:14.506: speakers: 2
10:15:14.816: ---------------------------------
10:15:14.816: Initializing D3D11...
10:15:14.816: Available Video Adapters:
10:15:14.819: Adapter 1: NVIDIA Quadro FX 1500
10:15:14.819: Dedicated VRAM: 250601472
10:15:14.819: Shared VRAM: 2130116608
10:15:14.819: output 1: pos={0, 0}, size={1280, 1024}, attached=true
10:15:14.819: output 2: pos={1280, 0}, size={1280, 1024}, attached=true
10:15:14.820: Adapter 2: NVIDIA Quadro FX 1500
10:15:14.820: Dedicated VRAM: 250601472
10:15:14.820: Shared VRAM: 2130116608
10:15:14.823: Loading up D3D11 on adapter NVIDIA Quadro FX 1500 (0)
10:15:14.854: D3D11 loaded successfully, feature level used: 37632
10:15:14.866: device_vertexshader_create (D3D11): Failed to create vertex shader (80070057)
10:15:14.871: device_pixelshader_create (D3D11): Failed to create pixel shader (80070057)
10:15:14.875: device_vertexshader_create (D3D11): Failed to create vertex shader (80070057)
10:15:14.881: device_pixelshader_create (D3D11): Failed to create pixel shader (80070057)
10:15:14.888: device_vertexshader_create (D3D11): Failed to create vertex shader (80070057)
10:15:14.892: device_pixelshader_create (D3D11): Failed to create pixel shader (80070057)
10:15:15.045: device_vertexshader_create (D3D11): Failed to create vertex shader (80070057)
10:15:15.049: device_pixelshader_create (D3D11): Failed to create pixel shader (80070057)
10:15:15.052: device_vertexshader_create (D3D11): Failed to create vertex shader (80070057)
10:15:15.057: device_pixelshader_create (D3D11): Failed to create pixel shader (80070057)
10:15:15.061: device_vertexshader_create (D3D11): Failed to create vertex shader (80070057)
10:15:15.069: device_pixelshader_create (D3D11): Failed to create pixel shader (80070057)
10:15:15.084: device_vertexshader_create (D3D11): Failed to create vertex shader (80070057)
10:15:15.109: device_pixelshader_create (D3D11): Failed to create pixel shader (80070057)
10:15:15.113: device_vertexshader_create (D3D11): Failed to create vertex shader (80070057)
10:15:15.127: device_pixelshader_create (D3D11): Failed to create pixel shader (80070057)
10:15:15.131: device_vertexshader_create (D3D11): Failed to create vertex shader (80070057)
10:15:15.147: device_pixelshader_create (D3D11): Failed to create pixel shader (80070057)
10:15:15.151: device_vertexshader_create (D3D11): Failed to create vertex shader (80070057)
10:15:15.160: device_pixelshader_create (D3D11): Failed to create pixel shader (80070057)
10:15:15.163: device_vertexshader_create (D3D11): Failed to create vertex shader (80070057)
10:15:15.171: device_pixelshader_create (D3D11): Failed to create pixel shader (80070057)
10:15:15.175: device_vertexshader_create (D3D11): Failed to create vertex shader (80070057)
10:15:15.183: device_pixelshader_create (D3D11): Failed to create pixel shader (80070057)
10:15:15.186: device_vertexshader_create (D3D11): Failed to create vertex shader (80070057)
10:15:15.200: device_pixelshader_create (D3D11): Failed to create pixel shader (80070057)
10:15:15.204: device_vertexshader_create (D3D11): Failed to create vertex shader (80070057)
10:15:15.217: device_pixelshader_create (D3D11): Failed to create pixel shader (80070057)
10:15:15.223: device_vertexshader_create (D3D11): Failed to create vertex shader (80070057)
10:15:15.369: device_pixelshader_create (D3D11): Failed to create pixel shader (80070057)
10:15:15.372: device_vertexshader_create (D3D11): Failed to create vertex shader (80070057)
10:15:15.479: device_pixelshader_create (D3D11): Failed to create pixel shader (80070057)
10:15:15.482: device_vertexshader_create (D3D11): Failed to create vertex shader (80070057)
10:15:15.563: device_pixelshader_create (D3D11): Failed to create pixel shader (80070057)
10:15:15.904: device_vertexshader_create (D3D11): Failed to create vertex shader (80070057)
10:15:16.048: device_pixelshader_create (D3D11): Failed to create pixel shader (80070057)
10:15:16.051: device_vertexshader_create (D3D11): Failed to create vertex shader (80070057)
10:15:16.235: device_pixelshader_create (D3D11): Failed to create pixel shader (80070057)
10:15:16.239: device_vertexshader_create (D3D11): Failed to create vertex shader (80070057)
10:15:16.389: device_pixelshader_create (D3D11): Failed to create pixel shader (80070057)
10:15:17.011: device_vertexshader_create (D3D11): Failed to create vertex shader (80070057)
10:15:17.025: device_pixelshader_create (D3D11): Failed to create pixel shader (80070057)
10:15:17.028: device_vertexshader_create (D3D11): Failed to create vertex shader (80070057)
10:15:17.048: device_pixelshader_create (D3D11): Failed to create pixel shader (80070057)
10:15:17.052: device_vertexshader_create (D3D11): Failed to create vertex shader (80070057)
10:15:17.056: device_pixelshader_create (D3D11): Failed to create pixel shader (80070057)
10:15:17.065: Failed to initialize obs video (-1) with graphics_module='libobs-d3d11.dll', retrying with graphics_module='libobs-opengl.dll'
10:15:17.120: ---------------------------------
10:15:17.120: Initializing OpenGL...
10:15:18.788: Loading up OpenGL on adapter NVIDIA Corporation Quadro FX 1500/PCIe/SSE2
10:15:18.788: OpenGL loaded successfully, version 2.1.2, shading language 1.20 NVIDIA via Cg compiler
10:15:18.788: Warning: The OpenGL renderer is currently in use. On windows, the OpenGL renderer can decrease capture performance due to the lack of specific features used to maximize capture performance. The Direct3D 11 renderer is recommended instead.
10:15:18.831: device_pixelshader_create (GL) failed
10:15:18.832: device_pixelshader_create (GL) failed
10:15:18.855: Failed to initialize video. Your GPU may not be supported, or your graphics drivers may need to be updated.
10:43:49.646: Freeing OBS context data
10:43:49.650: == Profiler Results =============================
10:43:49.650: run_program_init: 1.71655e+06 ms
10:43:49.650: ┣OBSApp::AppInit: 32.135 ms
10:43:49.650: ┃ ┗OBSApp::InitLocale: 8.626 ms
10:43:49.650: ┗OBSApp::OBSInit: 5652.19 ms
10:43:49.651: ┣obs_startup: 53.589 ms
10:43:49.651: ┗OBSBasic::OBSInit: 4349.45 ms
10:43:49.651: ┣OBSBasic::InitBasicConfig: 0.655 ms
10:43:49.651: ┣OBSBasic::ResetAudio: 0.24 ms
10:43:49.651: ┗OBSBasic::ResetVideo: 4348.43 ms
10:43:49.651: obs_hotkey_thread(25 ms): min=0.003 ms, median=0.009 ms, max=17.125 ms, 99th percentile=0.114 ms, 100% below 25 ms
10:43:49.651: audio_thread(Audio): min=0 ms, median=0.025 ms, max=12.627 ms, 99th percentile=0.123 ms
10:43:49.651: =================================================
10:43:49.651: == Profiler Time Between Calls ==================
10:43:49.651: obs_hotkey_thread(25 ms): min=24.058 ms, median=25.287 ms, max=81.843 ms, 59.142% within ±2% of 25 ms (0.136703% lower, 40.7213% higher)
10:43:49.651: =================================================
10:43:49.677: Number of memory leaks: 174
 
#4
...
10:15:14.854: D3D11 loaded successfully, feature level used: 37632
...
That means that the D3D_FEATURE_LEVEL_9_3 is in use:
C:
enum D3D_FEATURE_LEVEL
    {
        D3D_FEATURE_LEVEL_9_1    = 0x9100,
        D3D_FEATURE_LEVEL_9_2    = 0x9200,
        D3D_FEATURE_LEVEL_9_3    = 0x9300,
        D3D_FEATURE_LEVEL_10_0    = 0xa000,
        D3D_FEATURE_LEVEL_10_1    = 0xa100,
        D3D_FEATURE_LEVEL_11_0    = 0xb000,
        D3D_FEATURE_LEVEL_11_1    = 0xb100,
        D3D_FEATURE_LEVEL_12_0    = 0xc000,
        D3D_FEATURE_LEVEL_12_1    = 0xc100
    }     D3D_FEATURE_LEVEL;
and OBS Studio uses some functions that only available in PixelShader Model 4.x (DXGI_FORMAT Object.Sample(...) for example) to perform color format conversion, so your video card can't provide minimum level of hardware capabilities to run OBS Studio (your card supports only Shader Model 3.0).

You need to upgrade your video card (to be able to start OBS Studio).
 
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