"Failed to connect to server" on only one internet connection

Flick H

New Member
So I've been streaming successfully to Vimeo several times on OBS, but when I plugged into Ethernet at the venue, it fails to connect to Vimeo and Youtube as well.

I got the "The connection timed out. Try a different server, or check that the connection is not being blocked by a firewall or other security software"

Right there I switched to my phone's hotspot on the cell network, streaming to Vimeo works fine. I switch to another wifi in the room, from a different provider, works fine. Switch back to the Ethernet (or the wifi from that same modem) - fails.

What am I doing wrong? IT for the venue doesn't know anything about RTMP and doesn't think any outgoing ports are blocked, but I'm also not sure what to tell them to do to fix it.

Here's the relevant section from the log:

15:23:11.415: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmp://rtmp.cloud.vimeo.com/live...
15:23:11.420: ==== Recording Start ===============================================
15:23:11.420: [ffmpeg muxer: 'simple_file_output'] Writing file '/Users/flick/Movies/2020-10-23 15-23-11.mkv'...
15:24:26.815: The connection timed out. Try a different server, or check that the connection is not being blocked by a firewall or other security software (ETIMEDOUT).
15:24:26.815: [rtmp stream: 'simple_stream'] Connection to rtmp://rtmp.cloud.vimeo.com/live failed: -2
 

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Flick H

New Member
Forgot to mention, bafflingly it works with Facebook on that connection:

15:28:52.902: Settings changed (stream 1)
15:28:52.902: ------------------------------------------------
15:29:01.418: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmps://rtmp-api.facebook.com:443/rtmp/...
15:29:01.779: [rtmp stream: 'simple_stream'] Connection to rtmps://rtmp-api.facebook.com:443/rtmp/ successful
15:29:01.780: ==== Streaming Start ===============================================
 

chelrax

New Member
I'm having the same problem too! Read your forum and checked the connection to Youtube and Vimeo with my phone's hotspot and it worked. Thank you for that. At least i am able to narrow it down to where the problem actually is from.
 
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