Facebook scheduled livestream no longer working.

[Hertsobs]

We have been livestreaming for a couple years with no significant issues. However, in the last couple of months, we have not been able to make the scheduled livestream work. At first it was intermittent, but now it is every time. We are using the latest version of OBS and Win10. We upgraded our internet connection to 100 upload from 15 about three months ago. Computer CPU is running between 20 and 30%. Our log file is attached. Manual upload of our recorded event works fine.

Anybody have any ideas what is going on?

Thanks

 

[Lawrence_SoCal]

Looks like a VERY similar setup as mine
side note - That is a 6 generation old CPU and you are running CPU intensive noise filters... just something to be aware of. Hopefully a SSD, not HDD

To your post
- What isn't working? if you mean that you Schedule a Video Event and it used to automatically (per FB settings) Go Live at scheduled start time (or about 15-20 seconds after) but now doesn't auto-start?
if yes, most likely a Facebook interface/settings issue and nothing to do with OBS (see my recent comments on similar issue with other OBS user)
Are you using FB's /live/producer? are you seeing a preview of the stream just fine?
Can you manually Go Live and that works fine?

 

[Hertsobs]

Looks like a VERY similar setup as mine
side note - That is a 6 generation old CPU and you are running CPU intensive noise filters... just something to be aware of. Hopefully a SSD, not HDD

To your post
- What isn't working? if you mean that you Schedule a Video Event and it used to automatically (per FB settings) Go Live at scheduled start time (or about 15-20 seconds after) but now doesn't auto-start?
if yes, most likely a Facebook interface/settings issue and nothing to do with OBS (see my recent comments on similar issue with other OBS user)
Are you using FB's /live/producer? are you seeing a preview of the stream just fine?
Can you manually Go Live and that works fine?

We are using Live Producer to schedule the start. We are able to see the preview and go live manually. Read your other thread and your comments. It appears to us as well that it is an issue with Facebook handshake, but can't figure out how to resolve it. We haven't tried a different URL. Facebook has a tool for finding best server.
Does YouTube Live have less idiosyncracies?

 

[Lawrence_SoCal]

The issue I had was NOT a handshake issue, as far as I could tell. The video OBS from appearing Facebook's /live/producer preview window indicates the OBS feed is exactly as it should be.
Rather, simply a FB UI design change, an undocumented change, or similar (from my view, a Facebook bug... but..).
For us, Scheduled Live Videos are auto-starting as expected for last couple of weeks, following the process I listed in other thread.
In my opinion, you are using a free service, with all the caveats that entails. And all CDNs (YouTube, Facebook, Twitch, etc) all have their own idiosyncrasies. pick your poison..
For use, our long-standing communication channel has been Facebook, so switching would be problematic at best, so it is much easier/better to simply figure out FB as they update their system (like broad allowance of 1080p streaming vs 720p 2 years ago)

Are you in a position to run a test stream this week? you could direct message me, and we could do a share screen web conference and walk through troubleshooting

For others looking at this, the other thread has the following

• May 9, 2022#5
  What I did do differently
  - within a Scheduled Event, for last couple of months (??), I went to View Event (
  • previously stayed in /Live/Producer, but late last year? ish, with FB UI change, going to Scheduled event page instead, which had button for Setup Live Video, and that button changed when [scheduled] auto start happened.
  • And that auto-start hasn't been working of late)
• - So yesterday [May 8], instead of doing a test steam (with non-persistent stream key) for about 1 minute, approx 90 minutes before scheduled start, this time I did NOT do the early 'check' [as I've done for last 2 years]
  - then instead of going to View Event, I went to the Edit page (in /Live/Producer).. and just sat there.[new interface] And auto-start took place approx 20 seconds after scheduled start time (which has been relatively consistent for last 2 years)

The new interface, shows 3 radio buttons (upper left) with 3rd being auto-start (or Go Live, or something like that). With our normal prep, and starting the stream in advance as required for years, the first 2 radio check boxes fill themselves in green. So... something to look for?
I may take screen shots this upcoming weekend to document our process (for other volunteers)

 

[Hertsobs]

The issue I had was NOT a handshake issue, as far as I could tell. The video OBS from appearing Facebook's /live/producer preview window indicates the OBS feed is exactly as it should be.
Rather, simply a FB UI design change, an undocumented change, or similar (from my view, a Facebook bug... but..).
For us, Scheduled Live Videos are auto-starting as expected for last couple of weeks, following the process I listed in other thread.
In my opinion, you are using a free service, with all the caveats that entails. And all CDNs (YouTube, Facebook, Twitch, etc) all have their own idiosyncrasies. pick your poison..
For use, our long-standing communication channel has been Facebook, so switching would be problematic at best, so it is much easier/better to simply figure out FB as they update their system (like broad allowance of 1080p streaming vs 720p 2 years ago)

Are you in a position to run a test stream this week? you could direct message me, and we could do a share screen web conference and walk through troubleshooting

For others looking at this, the other thread has the following

• May 9, 2022#5
  What I did do differently
  - within a Scheduled Event, for last couple of months (??), I went to View Event (
  • previously stayed in /Live/Producer, but late last year? ish, with FB UI change, going to Scheduled event page instead, which had button for Setup Live Video, and that button changed when [scheduled] auto start happened.
  • And that auto-start hasn't been working of late)
• - So yesterday [May 8], instead of doing a test steam (with non-persistent stream key) for about 1 minute, approx 90 minutes before scheduled start, this time I did NOT do the early 'check' [as I've done for last 2 years]
  - then instead of going to View Event, I went to the Edit page (in /Live/Producer).. and just sat there.[new interface] And auto-start took place approx 20 seconds after scheduled start time (which has been relatively consistent for last 2 years)

The new interface, shows 3 radio buttons (upper left) with 3rd being auto-start (or Go Live, or something like that). With our normal prep, and starting the stream in advance as required for years, the first 2 radio check boxes fill themselves in green. So... something to look for?
I may take screen shots this upcoming weekend to document our process (for other volunteers)

Thanks. We do not plan a test stream, but I went through the interface. Our event is scheduled and the middle radio button is checked but not the top or bottom. Is this your situation as well? Some knowledge bases say you must initiate the stream from OBS at least 5 minutes before the scheduled time. Don't know the validity of that advice. I very much appreciate the help.

 

[Lawrence_SoCal]

Our event is scheduled and the middle radio button is checked but not the top or bottom. Is this your situation as well? Some knowledge bases say you must initiate the stream from OBS at least 5 minutes before the scheduled time. Don't know the validity of that advice. I very much appreciate the help.

no, top 2 radio buttons are checked once running preview stream
When you schedule event, Facebook used to VERY clearly spell out need to start stream 10-20 minutes in advance. I haven't paid attention to the specifics in a while. I would never wait as close as 5 minutes, I'm usually streaming 15-20 minutes in advance