Bug Report External i-tec USB 3.0 display adapter - only one screen useable

nepomuc

New Member
Hi guys,

I've already searched through this forum and also googled for a solution but couldn't find any. So I'm hoping you guys can help me. I've got this USB 3.0 Dual Display Adapter from i-tec, which is basically a small external graphics card in order to connect further displays to your Laptop: https://www.i-tec-europe.eu/?t=3&v=267
It works very well but unfortunately not with OBS. Here's the problem: There are two displays connected to the external video adapter. I add one of these displays to my OBS scene as a display source and everything works fine. Now I add another display source and in the very moment when I select the second monitor (which is also connected to the external adapter) the first video source in preview jumps to the just selected display for the second source and I get an 0x0 Pixel wide container for the second display source.

The folliwing GIF should explain it even a little better. (The -90° rotation of the second screen is fine.)

OBS-Studio-0.15.4-external-display-adapter-problem.gif


Log file's attached.

I would be very thankful I anyone of you guys was willing to help me here.

Cheers,
Nepomuc
 

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