Question / Help Error with Nvidia graphics card

G

GaXDpar

New Member
I use OBS for months, but today I can't. I investigated for the issue, and I think that it isn't compatible with the Nvidia grapichs card, because when I tray to see the preview with this option (http://prntscr.com/5bqqxv) it shows me this: (http://prntscr.com/5bqr7l) and crashes when you click the stop buttom. If I use Microsoft basic render driver (http://prntscr.com/5bqsj3), It works, but with a 10 fps stream... please, answer asap.

This is the crash file:
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\kernelbase.dll' module.

**** UNHANDLED EXCEPTION: 80000003
Fault address: 00007FFC4E20A26A (c:\windows\system32\kernelbase.dll)
OBS version: Open Broadcaster Software v0.638b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0000003B5927EA08 00007FFC4E20A26A 00007FFC1A240CA0 0000000000007532 0000003B5927E968 0000003B5927EAA9 kernelbase.dll!0x7ffc4e20a26a
0000003B5927EA10 00007FFC1A211383 0000003B5938A570 00007FF6B24849C8 0000003B5938A570 00007FFC00000002 obsapi.dll!OSTerminateThread+0x33
0000003B5927EA40 00007FF6B23CD5B3 0000003B5927EC10 0000000000001397 0000000000090784 00007FFC4EB56A9F obs.exe!OBS::Stop+0x213
0000003B5927EB10 00007FF6B23FB3E9 0000000000000000 0000000000000000 0000000000000070 FFFFFFFFFFFFFFFF obs.exe!OBS::OBSProc+0xce9
0000003B5927ED60 00007FFC4F242434 0000003B59933B40 00007FF6B23FA700 0000000000000111 00000000000C06C8 user32.dll!0x7ffc4f242434
0000003B5927EE20 00007FFC4F26529B 0000000000000000 0000000000000000 0000000000001397 0000003B59933B40 user32.dll!0x7ffc4f26529b
0000003B5927EEB0 00007FFC4F245341 0000003B59411FC0 0000000054010000 0000000000000001 00007FFC50D8348F user32.dll!0x7ffc4f245341
0000003B5927EF10 00007FFC4C234B18 0000000000000202 0000003B5927F009 0000003B59411FC0 0000000000000000 comctl32.dll!0x7ffc4c234b18
0000003B5927EF50 00007FFC4C234AF3 0000003B5927F198 00007FF6B218C000 0000003B5927F178 00007FFC4F242FA5 comctl32.dll!0x7ffc4c234af3
0000003B5927F070 00007FFC4F242434 0000003B5993D1F0 0000003B5927F348 00007FF6B218C800 00007FFC4C1E4590 user32.dll!0x7ffc4f242434
0000003B5927F130 00007FFC4F242297 0000003B59389910 0000000000000000 0000000000000001 0000003B59389910 user32.dll!0x7ffc4f242297
0000003B5927F1B0 00007FFC4F254956 00000000061C08D3 0000003B5927F310 0000003B59389910 0000003B59389910 user32.dll!0x7ffc4f254956
0000003B5927F210 00007FF6B23BC649 0000000000000000 0000000000000001 00007FF6B2390000 0000000000000000 obs.exe!WinMain+0xa59
0000003B5927F7C0 00007FF6B243D080 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!__tmainCRTStartup+0x148
0000003B5927F800 00007FFC4F7416AD 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7ffc4f7416ad
0000003B5927F830 00007FFC50D44409 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ffc50d44409

Video thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0000003B04DFDF70 00007FFC4B3A9E97 0000003B5B930DD0 0000000000000000 0000000000000000 00007FFC4B763449 igd10iumd64.dll!0x7ffc4b3a9e97
0000003B04DFDFE0 00007FFC4B3A77AB 0000000000000000 0000000000000000 0000000000000003 0000000000000000 igd10iumd64.dll!0x7ffc4b3a77ab
0000003B04DFE050 00007FFC4B3A2651 0000003B5B9366A0 0000003B04DFE2D0 0000000000000000 0000000000000000 igd10iumd64.dll!0x7ffc4b3a2651
0000003B04DFE090 00007FFC4B75C0BC 0000003B5B930DD0 0000003B5B930DD0 0000003B5B9366A0 0000000000000000 igd10iumd64.dll!0x7ffc4b75c0bc
0000003B04DFE170 00007FFC4B75D00C 0000000000000000 0000003B7667A3D0 0000000000000000 0000003B76679450 igd10iumd64.dll!0x7ffc4b75d00c
0000003B04DFE1A0 00007FFC4B745E4C 0000000000000000 0000000000000000 0000000000000000 0000000000000004 igd10iumd64.dll!0x7ffc4b745e4c
0000003B04DFE1D0 00007FFC49CCE642 0000003B7667A3D0 0000003B76679450 0000003B76679450 0000000000000000 nvumdshimx.dll!0x7ffc49cce642
0000003B04DFE340 00007FFC49CD42D6 0000000000000000 0000003B7666E690 0000003B765E47F0 0000000000000000 nvumdshimx.dll!0x7ffc49cd42d6
0000003B04DFE430 00007FFC4BBD3197 0000000000000100 00000000000001D0 0000000000000030 0000003B76629538 d3d11.dll!0x7ffc4bbd3197
0000003B04DFE600 00007FFC4BB4275F 0000000040400000 0000000000000000 00000000C2C80000 0000000000000000 dxgi.dll!0x7ffc4bb4275f
0000003B04DFF1C0 00007FFC4BB4E3F4 0000000000000001 0000000000000000 0000003B04DFF3D0 0000000000000000 dxgi.dll!0x7ffc4bb4e3f4
0000003B04DFF2D0 00007FF6B23D3F95 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureLoop+0x14a5
0000003B04DFF760 00007FF6B23D1009 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureThread+0x9
0000003B04DFF790 00007FFC4F7416AD 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7ffc4f7416ad
0000003B04DFF7C0 00007FFC50D44409 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ffc50d44409

A minidump was saved to C:\Users\GaXDpar\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-11-30_3.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module

P.D. I don't know if the file .dmp is uploaded or not, I tried but I don't see any mark.
 
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