Question / Help Error when streaming

H

hotpots

New Member
I keep getting this error message when I hit the stream option:
11rdwdg.jpg



I have not changed my settings and have been happily streaming for 2 weeks, even made a topic about my settings and spoke with someone and he said they looked all fine :)

Just wonder if the issue is WoW or OBS, or if you guys know why this happens?

Thanks!
 
K

Kharay

Member
You may not have changed any settings but did you happen to install something in the meantime? For example, new graphics driver version or any overlay (TS3 overlay, for example) or anything of the sort?

And, could you post a regular OBS log of that session?

viewtopic.php?f=5&t=97
 
K

Kharay

Member
Could you check to see (on google) whether or not an issue exists with that driver version in combination with WoW?

Also, would you happen to have a log for the most recent successful session?
 
H

hotpots

New Member
Well When I run WoW it's fine but when I stream WoW, this error appears.
I will look into it now.

As for a recent working log, unsure if this is one... Hopefully it is

Code: 
19:20:50: Open Broadcaster Software v0.552b - 32bit (´・ω・｀)
19:20:50: -------------------------------
19:20:50: CPU Name: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
19:20:50: CPU Speed: 3500MHz
19:20:50: Physical Memory:  4095MB Total, 4095MB Free
19:20:50: stepping id: 3, model 12, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
19:20:50: monitor 1: pos={0, 0}, size={1600, 900}
19:20:50: Windows Version: 6.1 Build 7601 S
19:20:50: Aero is Enabled
19:20:50: -------------------------------
19:20:50: OBS Modules:
19:20:50: Base Address     Module
19:20:50: 00E90000         OBS.exe
19:20:50: 69020000         OBSApi.dll
19:20:50: 69640000         DShowPlugin.dll
19:20:50: 6A4D0000         GraphicsCapture.dll
19:20:50: 696A0000         NoiseGate.dll
19:20:50: 68DF0000         PSVPlugin.dll
19:20:50: ------------------------------------------
19:20:50: Adapter 1
19:20:50:   Video Adapter: NVIDIA GeForce GTX 780
19:20:50:   Video Adapter Dedicated Video Memory: 3140157440
19:20:50:   Video Adapter Shared System Memory: 1154744320
19:20:50: =====Stream Start: 2013-08-27, 19:20:50===============================================
19:20:50:   Multithreaded optimizations: On
19:20:50:   Base resolution: 1600x900
19:20:50:   Output resolution: 1600x900
19:20:50: ------------------------------------------
19:20:50: Loading up D3D10 on NVIDIA GeForce GTX 780...
19:20:50: Playback device Default
19:20:50: ------------------------------------------
19:20:50: Using desktop audio input: Speakers (Realtek High Definition Audio)
19:20:50: ------------------------------------------
19:20:50: Using auxilary audio input: Microphone (Realtek High Definition Audio)
19:20:50: ------------------------------------------
19:20:50: Audio Encoding: AAC
19:20:50:     bitrate: 128
19:20:50: Using bitmap image
19:20:50: Using Slide Show
19:20:50: Using bitmap image
19:20:50: Using graphics capture
19:20:50: ------------------------------------------
19:20:50: Video Encoding: x264
19:20:50:     fps: 60
19:20:50:     width: 1600, height: 900
19:20:50:     preset: veryfast
19:20:50:     CBR: yes
19:20:50:     CFR: no
19:20:50:     max bitrate: 3200
19:20:50: ------------------------------------------
19:20:50: MMDeviceAudioSource: Frequency for device 'Speakers (Realtek High Definition Audio)' is 384000, samples per sec is 48000
19:20:50: MMDeviceAudioSource: Frequency for device 'Microphone (Realtek High Definition Audio)' is 768000, samples per sec is 96000
19:20:50: SharedTexCapture hooked
19:21:00: Using bitmap image
19:21:08: Total frames rendered: 1067, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
19:21:08: 
19:21:08: Profiler results:
19:21:08: 
19:21:08: ==============================================================
19:21:08: frame - [100%] [avg time: 1.466 ms (cpu time: avg 1.403 ms, total 1497.61 ms)] [avg calls per frame: 1] [children: 99.8%] [unaccounted: 0.205%]
19:21:08: | frame preprocessing and rendering - [20.9%] [avg time: 0.306 ms (cpu time: avg 0.321 ms, total 343.202 ms)] [avg calls per frame: 1] [children: 0.0682%] [unaccounted: 20.8%]
19:21:08: | | scene->Preprocess - [0.0682%] [avg time: 0.001 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 1]
19:21:08: | video encoding and uploading - [78.9%] [avg time: 1.157 ms (cpu time: avg 1.081 ms, total 1154.41 ms)] [avg calls per frame: 1] [children: 78%] [unaccounted: 0.955%]
19:21:08: | | flush - [4.16%] [avg time: 0.061 ms (cpu time: avg 0.043 ms, total 46.8 ms)] [avg calls per frame: 1]
19:21:08: | | CopyResource - [0.409%] [avg time: 0.006 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 0]
19:21:08: | | conversion to 4:2:0 - [0.409%] [avg time: 0.006 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 0]
19:21:08: | | call to encoder - [72.9%] [avg time: 1.069 ms (cpu time: avg 1.023 ms, total 1092.01 ms)] [avg calls per frame: 0]
19:21:08: | | sending stuff out - [0.0682%] [avg time: 0.001 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 0]
19:21:08: | Convert444Threads - [2.2e+003%] [avg time: 32.3 ms (cpu time: avg 1.14 ms, total 1216.81 ms)] [avg calls per frame: 1]
19:21:08: ==============================================================
19:21:08: 
19:21:08: =====Stream End: 2013-08-27, 19:21:08=================================================
19:21:09: =====Stream Start: 2013-08-27, 19:21:09===============================================
19:21:09:   Multithreaded optimizations: On
19:21:09:   Base resolution: 1600x900
19:21:09:   Output resolution: 1600x900
19:21:09: ------------------------------------------
19:21:09: Loading up D3D10 on NVIDIA GeForce GTX 780...
19:21:09: Playback device Default
19:21:09: ------------------------------------------
19:21:09: Using desktop audio input: Speakers (Realtek High Definition Audio)
19:21:09: ------------------------------------------
19:21:09: Using auxilary audio input: Microphone (Realtek High Definition Audio)
19:21:09: ------------------------------------------
19:21:09: Audio Encoding: AAC
19:21:09:     bitrate: 128
19:21:09: Using bitmap image
19:21:09: Using Slide Show
19:21:09: Using graphics capture
19:21:09: ------------------------------------------
19:21:09: Video Encoding: x264
19:21:09:     fps: 60
19:21:09:     width: 1600, height: 900
19:21:09:     preset: veryfast
19:21:09:     CBR: yes
19:21:09:     CFR: no
19:21:09:     max bitrate: 3200
19:21:09: ------------------------------------------
19:21:09: MMDeviceAudioSource: Frequency for device 'Speakers (Realtek High Definition Audio)' is 384000, samples per sec is 48000
19:21:09: MMDeviceAudioSource: Frequency for device 'Microphone (Realtek High Definition Audio)' is 768000, samples per sec is 96000
19:21:09: SharedTexCapture hooked
19:21:10: Using RTMP service: Twitch / Justin.tv
19:21:10:   Server selection: rtmp://live-ams.justin.tv/app
19:21:10:   Interface: Realtek PCIe GBE Family Controller (ethernet, 1000 mbps)
19:21:12: SO_SNDBUF was at 8192
19:21:12: SO_SNDBUF is now 65536
19:21:31: RTMPPublisher::Socketloop: Increasing send buffer to ISB 131072 (buffer: 122458 / 425984)
20:04:32: RTMPPublisher::Socketloop: Increasing send buffer to ISB 262144 (buffer: 0 / 425984)
20:27:55: RTMPPublisher::Socketloop: Increasing send buffer to ISB 524288 (buffer: 0 / 425984)
20:38:31: Total frames rendered: 278479, number of late frames: 43 (0.02%) (it's okay for some frames to be late)
20:38:31: RTMPPublisher::SocketLoop: Graceful loop exit
20:38:31: Number of times waited to send: 4, Waited for a total of 16388 bytes
20:38:31: Number of b-frames dropped: 47 (0.017%), Number of p-frames dropped: 47 (0.017%), Total 94 (0.034%)
20:38:31: 
20:38:31: Profiler results:
20:38:31: 
20:38:31: ==============================================================
20:38:31: frame - [100%] [avg time: 1.61 ms (cpu time: avg 1.47 ms, total 409425 ms)] [avg calls per frame: 1] [children: 99.8%] [unaccounted: 0.248%]
20:38:31: | frame preprocessing and rendering - [10.2%] [avg time: 0.164 ms (cpu time: avg 0.153 ms, total 42853.5 ms)] [avg calls per frame: 1] [children: 0.0621%] [unaccounted: 10.1%]
20:38:31: | | scene->Preprocess - [0.0621%] [avg time: 0.001 ms (cpu time: avg 0.001 ms, total 452.405 ms)] [avg calls per frame: 1]
20:38:31: | video encoding and uploading - [89.6%] [avg time: 1.442 ms (cpu time: avg 1.314 ms, total 365932 ms)] [avg calls per frame: 1] [children: 88.8%] [unaccounted: 0.745%]
20:38:31: | | flush - [4.41%] [avg time: 0.071 ms (cpu time: avg 0.062 ms, total 17534.5 ms)] [avg calls per frame: 1]
20:38:31: | | CopyResource - [0.559%] [avg time: 0.009 ms (cpu time: avg 0.008 ms, total 2464.82 ms)] [avg calls per frame: 0]
20:38:31: | | conversion to 4:2:0 - [1.55%] [avg time: 0.025 ms (cpu time: avg 0.004 ms, total 1170.01 ms)] [avg calls per frame: 0]
20:38:31: | | call to encoder - [81.4%] [avg time: 1.311 ms (cpu time: avg 1.221 ms, total 340035 ms)] [avg calls per frame: 0]
20:38:31: | | sending stuff out - [0.87%] [avg time: 0.014 ms (cpu time: avg 0.01 ms, total 2917.22 ms)] [avg calls per frame: 0]
20:38:31: | Convert444Threads - [2.07e+003%] [avg time: 33.33 ms (cpu time: avg 1.347 ms, total 375229 ms)] [avg calls per frame: 1]
20:38:31: ==============================================================
20:38:31: 
20:38:31: =====Stream End: 2013-08-27, 20:38:31=================================================


Last game capture log:
2013-08-27, 19:20:50: we're booting up: 
19:20:50: D3D9 Present
19:20:50: DXGI Present
19:20:50: (half life scientist) everything..  seems to be in order
19:20:50: DXGI: Found D3D 11
19:20:50: setting up d3d11 data
19:20:50: ---------------------- Cleared D3D11 Capture ----------------------
19:20:50: found dxgi format (dx11) of: 28, size: {1600, 900}, multisampled: true
19:20:50: DoD3D11Hook: success
19:20:50: successfully capturing d3d11 frames via GPU
19:21:08: stop requested, terminating d3d11 capture
19:21:08: ---------------------- Cleared D3D11 Capture ----------------------
19:21:09: DoD3D11Hook: success
19:21:09: successfully capturing d3d11 frames via GPU
20:38:31: stop requested, terminating d3d11 capture
20:38:31: ---------------------- Cleared D3D11 Capture ----------------------
 
K

Kharay

Member
Well, you can just install it over the existing installation, it should work just fine. OBS has no real issue with downgrades. Tested that extensively myself.
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
Just so you know, game capture was not changed at all from 0.552 to 0.554.
 
dodgepong

dodgepong

Administrator
Community Helper
Maybe it was just the reinstall that fixed it?

What happens if you manually install 554 again?
 
K

Kharay

Member
The reinstalling fixing it is very unlikely, given the fact the installation process does not touch the configuration folder (as far as I know anyhow). The configuration being the primary reason this could have occurred if that hypothesis had been the case.
 
dodgepong

dodgepong

Administrator
Community Helper
It just doesn't make sense to me if the code was the same between 552 and 554 that downgrading would fix it. I'd rather find the real problem than amass a legion of users who are stuck using an old version of the program.
 
K

Kharay

Member
It does not make sense, no. However, http://en.wikipedia.org/wiki/Emergence -- point being; who knows what else came into play to cause this? It could be WoW itself that somehow simply reacts strangely to 0.554b. Anyhow, I did point it out to Jim and he did respond. So, he did see it.

We need to figure this out, I agree completely. To that end, we need someone in close and constant contact with the devs aiming to reproduce this error so we can debug it. I don't play WoW anymore though, so... it's not going to be me.
 
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