Robinson2511
New Member
I'm trying to use this device to stream with OBS, only when the device is connected, OBS displays it in a very low frame rate; around 15fps being generous. When I try to fix this using the 4k Capture Utility, it simply tells me 'USB Communication Error Detected. Please Reconnect Game Capture HD60 S+ To A USB 3.0'.
I know for a fact that the USB ports are 3.0 and I've tried the various solutions the app sends me to. Bafflingly enough the device did start working perfectly for a brief period of time, but randomly decided to start not functioning again. I've no idea where to start looking for the solution to this, I've tried everything I can think of and as someone who understands the basics of computers but does not have an in-depth knowledge, I decided to check in here before spending vast sums of cash on a cure.
I know for a fact that the USB ports are 3.0 and I've tried the various solutions the app sends me to. Bafflingly enough the device did start working perfectly for a brief period of time, but randomly decided to start not functioning again. I've no idea where to start looking for the solution to this, I've tried everything I can think of and as someone who understands the basics of computers but does not have an in-depth knowledge, I decided to check in here before spending vast sums of cash on a cure.