Question / Help Elgato HD 60 Pro Studder and Lag

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MrZebraGamer

New Member
Hey there!

So I just recently purchased and installed an Elgato HD 60 Pro. The drivers installed fine, and the capture card works perfectly in the Elgato recording program, but it has some issues in OBS.

While the delay is minimal, I get some extreme studdering and lag that makes it pretty unbearable to watch. After messing with settings, I found that the issue causing this is on the audio side. For some reason having the HD 60 Pro's audio set to "(Use Default Audio)" while having "Output audio to stream only" checked makes the studdering and lag go away completely.
While having "Output audio to desktop" being checked seems to bring the lag and studdering back.

It's great to have a solution, but I find it rather annoying as being able to listen to the game via my computer is rather helpful. Has anyone else ran into this? Is there any fix I should look into?

I'll attach a log of me trying to record as it is lagging, if that helps at all. Thanks to anyone who reads this!
 

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  • 2015-11-23-2202-16.log
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HykCraft

New Member
I just purchased the Elgato HD60 Pro as well and having the same studder and lag/delay as well. I've tried everything.. numerous settings and guides out there.. followed them exactly -- after about 30 mins or so, video starts to stutter and major audio delay. Only way to fix it is to deactivate the card in OBS Studio and then reactivate,. but then it comes back again after a short while. Since there hasn't been a fix, and everyone's been having the same issues as of many months ago, I'm probably going to return it and go back to my old card.. never had any issues with my Avermedia.
 
M

MrZebraGamer

New Member
HykCraft said:
I just purchased the Elgato HD60 Pro as well and having the same studder and lag/delay as well. I've tried everything.. numerous settings and guides out there.. followed them exactly -- after about 30 mins or so, video starts to stutter and major audio delay. Only way to fix it is to deactivate the card in OBS Studio and then reactivate,. but then it comes back again after a short while. Since there hasn't been a fix, and everyone's been having the same issues as of many months ago, I'm probably going to return it and go back to my old card.. never had any issues with my Avermedia.
Click to expand...

To be honest I wish I had done the same at this point. Over 6 months of having this capture card and it never ceases to have an issue both via OBS and with Elgato's recording program. I went through a month long conversation via email with Elgato's customer support a few months back and after everything they were suggesting simply not helping at all I just focused my time on what was actually helping which was using the old 30fps Elgato which I've had for 3 years...
 
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HykCraft

New Member
HellYeahPlay said:
I wanted to buy this card for 2pc Setup. So, it is better not to buy? Right?
Click to expand...

I would suggest probably not.

EDIT: After I posted my workaround -- more testing shown that using the Nvidia encoder/GPU results in the same issues -- I guess I was lucky last night, but issues popped up again on stream.

I am returning this card ASAP.
 
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HellYeahPlay

New Member
HykCraft said:
I would suggest probably not.

EDIT: After I posted my workaround -- more testing shown that using the Nvidia encoder/GPU results in the same issues -- I guess I was lucky last night, but issues popped up again on stream.

I am returning this card ASAP.
Click to expand...

Oh, sad =(

EDIT: Guys, look what i found, this guy use Elegato HD60 pro for 2 PC setup and quality is AWESOME! Without any lag or problem. https://www.twitch.tv/nathanias
 
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HykCraft

New Member
HellYeahPlay said:
Oh, sad =(

EDIT: Guys, look what i found, this guy use Elgato HD60 pro for 2 PC setup and quality is AWESOME! Without any lag or problem. https://www.twitch.tv/nathanias
Click to expand...

Yeah, Nathanias uses XSplit for his 2 PC setup -- this is what I remember from asking him a while back. The card is nice, but I refuse to pay for a yearly subscription for a streaming software (XSplit for full features), let alone has outages with their service that makes it impossible to log into the program when you want to stream. I just ordered the Avermedia Live Gamer HD C985 PCIe card. Should be here on Sunday. I borrowed one from a friend and added it to my setup to test it out -- no issues.
 
H

HellYeahPlay

New Member
HykCraft said:
Yeah, Nathanias uses XSplit for his 2 PC setup -- this is what I remember from asking him a while back. The card is nice, but I refuse to pay for a yearly subscription for a streaming software (XSplit for full features), let alone has outages with their service that makes it impossible to log into the program when you want to stream. I just ordered the Avermedia Live Gamer HD C985 PCIe card. Should be here on Sunday. I borrowed one from a friend and added it to my setup to test it out -- no issues.
Click to expand...

Then there is a problem with this card is on OBS? That sad((((

Avermedia Live Gamer HD C985, good luck with this card capture, it is a pity that it does not support 1080p 60fps
 
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