Elgato completly freezes when opening youtube or other apps

zenchan6464

New Member
my elgato freezes when i open a youtube video and only work back when i restart my computer. it does the same in the elgato software.

16:28:48.939: CoInitializeEx succeeded: 0x00000001
16:28:48.939: CPU Name: Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz
16:28:48.939: CPU Speed: 1992MHz
16:28:48.939: Physical Cores: 4, Logical Cores: 8
16:28:48.939: Physical Memory: 12171MB Total, 9008MB Free
16:28:48.939: Windows Version: 10.0 Build 18362 (release: 1909; revision: 900; 64-bit)
16:28:48.939: Running as administrator: true
16:28:48.939: Aero is Enabled (Aero is always on for windows 8 and above)
16:28:48.939: Windows 10 Gaming Features:
16:28:48.939: Game DVR: On
16:28:48.945: Sec. Software Status:
16:28:48.947: Current Date/Time: 2020-06-12, 16:28:48
16:28:48.947: Browser Hardware Acceleration: true
16:28:48.947: Portable mode: false
16:28:49.608: OBS 25.0.8 (64-bit, windows)
16:28:49.608: ---------------------------------
16:28:49.609: ---------------------------------
16:28:49.609: audio settings reset:
16:28:49.609: samples per sec: 48000
16:28:49.609: speakers: 2
16:28:49.623: ---------------------------------
16:28:49.623: Initializing D3D11...
16:28:49.623: Available Video Adapters:
16:28:49.625: Adapter 0: Intel(R) UHD Graphics 620
16:28:49.625: Dedicated VRAM: 134217728
16:28:49.625: Shared VRAM: 2086356992
16:28:49.625: PCI ID: 8086:5917
16:28:49.626: Driver Version: 26.20.100.7926
16:28:49.626: output 0: pos={0, 0}, size={1920, 1080}, attached=true, refresh=60, name=
16:28:49.626: Adapter 1: Radeon 530 Series
16:28:49.626: Dedicated VRAM: 4285710336
16:28:49.626: Shared VRAM: 2086356992
16:28:49.626: PCI ID: 1002:6900
16:28:49.706: Driver Version: 26.20.12032.1001
16:28:49.709: Loading up D3D11 on adapter Intel(R) UHD Graphics 620 (0)
16:28:49.753: D3D11 loaded successfully, feature level used: b000
16:28:49.753: DXGI increase maximum frame latency success
16:28:50.487: ---------------------------------
16:28:50.487: video settings reset:
16:28:50.487: base resolution: 1920x1080
16:28:50.487: output resolution: 1280x720
16:28:50.487: downscale filter: Bicubic
16:28:50.487: fps: 60/1
16:28:50.487: format: NV12
16:28:50.487: YUV mode: 601/Partial
16:28:50.487: NV12 texture support not available
16:28:50.488: Audio monitoring device:
16:28:50.488: name: Standaard
16:28:50.488: id: default
16:28:50.488: ---------------------------------
16:28:50.560: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
16:28:50.580: Failed to load 'en-US' text for module: 'decklink-ouput-ui.dll'
16:28:50.691: [AMF] The detected AMF runtime is too old, please update your drivers.
16:28:50.691: [AMF] AMF Runtime is outdated.
16:28:50.746: [AMF] AMF Test failed due to one or more errors.
16:28:50.746: Failed to initialize module 'enc-amf.dll'
16:28:51.089: [obs-browser]: Version 2.8.6
16:28:51.090: [obs-browser]: Blacklisted device detected, disabling browser source hardware acceleration.
16:28:51.443: Couldn't find VLC installation, VLC video source disabled
16:28:51.648: A DeckLink iterator could not be created. The DeckLink drivers may not be installed
16:28:51.649: No blackmagic support
16:28:51.726: ---------------------------------
16:28:51.726: Loaded Modules:
16:28:51.726: win-wasapi.dll
16:28:51.726: win-mf.dll
16:28:51.726: win-dshow.dll
16:28:51.726: win-decklink.dll
16:28:51.726: win-capture.dll
16:28:51.726: vlc-video.dll
16:28:51.726: text-freetype2.dll
16:28:51.726: rtmp-services.dll
16:28:51.726: obs-x264.dll
16:28:51.726: obs-vst.dll
16:28:51.726: obs-transitions.dll
16:28:51.726: obs-text.dll
16:28:51.726: obs-qsv11.dll
16:28:51.726: obs-outputs.dll
16:28:51.726: obs-filters.dll
16:28:51.726: obs-ffmpeg.dll
16:28:51.726: obs-browser.dll
16:28:51.726: image-source.dll
16:28:51.726: frontend-tools.dll
16:28:51.726: enc-amf.dll
16:28:51.726: decklink-ouput-ui.dll
16:28:51.726: coreaudio-encoder.dll
16:28:51.726: ---------------------------------
16:28:51.726: ==== Startup complete ===============================================
16:28:51.768: All scene data cleared
16:28:51.768: ------------------------------------------------
16:28:51.957: [Media Source 'Intro song']: settings:
16:28:51.957: input: C:/Users/sinan/Desktop/Twitch/Intro song after hours.mp3
16:28:51.957: input_format: (null)
16:28:51.957: speed: 100
16:28:51.957: is_looping: no
16:28:51.957: is_hw_decoding: no
16:28:51.957: is_clear_on_media_end: yes
16:28:51.957: restart_on_activate: yes
16:28:51.957: close_when_inactive: no
16:28:51.973: warning: Could not update timestamps for skipped samples.
16:28:51.999: [Media Source 'Pauzee']: settings:
16:28:51.999: input: C:/Users/sinan/Desktop/Twitch/Banners etc/Animated-Intermission-Banner/iridos-intermission-pause-blank.webm
16:28:51.999: input_format: (null)
16:28:51.999: speed: 100
16:28:51.999: is_looping: yes
16:28:51.999: is_hw_decoding: no
16:28:51.999: is_clear_on_media_end: yes
16:28:51.999: restart_on_activate: yes
16:28:51.999: close_when_inactive: no
16:28:52.002: [Media Source 'Elevator music']: settings:
16:28:52.002: input: C:/Users/sinan/Desktop/Twitch/Intermission elevator music.mp3
16:28:52.002: input_format: (null)
16:28:52.002: speed: 100
16:28:52.002: is_looping: yes
16:28:52.002: is_hw_decoding: no
16:28:52.002: is_clear_on_media_end: yes
16:28:52.002: restart_on_activate: yes
16:28:52.002: close_when_inactive: no
16:28:52.013: warning: Could not update timestamps for skipped samples.
16:28:52.031: [Media Source 'Ending banner']: settings:
16:28:52.031: input: C:/Users/sinan/Desktop/Twitch/Banners etc/Animated-Intermission-Banner/iridos-intermission-ending.webm
16:28:52.031: input_format: (null)
16:28:52.031: speed: 100
16:28:52.031: is_looping: yes
16:28:52.031: is_hw_decoding: no
16:28:52.031: is_clear_on_media_end: yes
16:28:52.031: restart_on_activate: yes
16:28:52.031: close_when_inactive: no
16:28:52.035: [Media Source 'Music']: settings:
16:28:52.035: input: C:/Users/sinan/Desktop/leaving.mp3
16:28:52.035: input_format: (null)
16:28:52.035: speed: 100
16:28:52.035: is_looping: no
16:28:52.035: is_hw_decoding: no
16:28:52.035: is_clear_on_media_end: yes
16:28:52.035: restart_on_activate: yes
16:28:52.035: close_when_inactive: no
16:28:52.038: MP: Failed to open media: 'C:/Users/sinan/Desktop/leaving.mp3'
16:28:52.060: [Media Source 'Mediabron']: settings:
16:28:52.060: input: C:/Users/sinan/Desktop/Twitch/Banners etc/Animated-Intermission-Banner/iridos-intermission-starting.webm
16:28:52.060: input_format: (null)
16:28:52.060: speed: 100
16:28:52.060: is_looping: yes
16:28:52.060: is_hw_decoding: no
16:28:52.060: is_clear_on_media_end: yes
16:28:52.060: restart_on_activate: yes
16:28:52.060: close_when_inactive: no
16:28:52.105: warning: Could not update timestamps for skipped samples.
16:28:52.133: WASAPI: Device 'Microfoon (Yeti X)' [44100 Hz] initialized
16:28:52.171: warning: Could not update timestamps for skipped samples.
16:28:52.180: adding 42 milliseconds of audio buffering, total audio buffering is now 42 milliseconds (source: Yeti x)
16:28:52.180:
16:28:52.183: warning: Could not update timestamps for skipped samples.
16:28:52.187: WASAPI: Device 'Speaker / Headphone (Realtek(R) Audio)' [48000 Hz] initialized
16:28:52.210: WASAPI: Device 'Speaker / Headphone (Realtek(R) Audio)' [48000 Hz] initialized
16:28:52.261: Switched to scene 'MAIN W/elgato'
16:28:52.265: ------------------------------------------------
16:28:52.265: Loaded scenes:
16:28:52.265: - scene 'Starting soon intro':
16:28:52.265: - source: 'Mediabron' (ffmpeg_source)
16:28:52.265: - source: 'Twitter' (text_gdiplus_v2)
16:28:52.265: - source: 'Youtube' (text_gdiplus_v2)
16:28:52.265: - source: 'Instagram' (text_gdiplus_v2)
16:28:52.265: - source: 'Countdown timer' (text_gdiplus_v2)
16:28:52.265: - source: 'Intro song' (ffmpeg_source)
16:28:52.265: - monitoring: monitor and output
16:28:52.265: - source: 'Alerts' (browser_source)
16:28:52.265: - scene 'MAIN W/elgato':
16:28:52.265: - source: 'elgato' (dshow_input)
16:28:52.265: - monitoring: monitor only
16:28:52.265: - source: 'Recent events' (browser_source)
16:28:52.265: - source: 'Alerts' (browser_source)
16:28:52.265: - source: 'Audiouitvoer Opname' (wasapi_output_capture)
16:28:52.265: - source: 'Yeti x' (wasapi_input_capture)
16:28:52.265: - filter: 'Ruisonderdrukking' (noise_suppress_filter)
16:28:52.265: - filter: 'Noise Gate' (noise_gate_filter)
16:28:52.265: - filter: 'Compressor' (compressor_filter)
16:28:52.265: - filter: 'Gain' (gain_filter)
16:28:52.265: - filter: 'Begrenzer' (limiter_filter)
16:28:52.265: - scene 'Desktop':
16:28:52.265: - source: 'Desktop audio' (wasapi_output_capture)
16:28:52.265: - source: 'Yeti x' (wasapi_input_capture)
16:28:52.265: - filter: 'Ruisonderdrukking' (noise_suppress_filter)
16:28:52.265: - filter: 'Noise Gate' (noise_gate_filter)
16:28:52.265: - filter: 'Compressor' (compressor_filter)
16:28:52.265: - filter: 'Gain' (gain_filter)
16:28:52.265: - filter: 'Begrenzer' (limiter_filter)
16:28:52.265: - source: 'Beeldschermcapture' (monitor_capture)
16:28:52.265: - source: 'Recent events' (browser_source)
16:28:52.265: - source: 'Alerts' (browser_source)
16:28:52.265: - scene 'Stream pauze':
16:28:52.265: - source: 'Pauzee' (ffmpeg_source)
16:28:52.265: - source: 'Alerts' (browser_source)
16:28:52.265: - source: 'Elevator music' (ffmpeg_source)
16:28:52.265: - monitoring: monitor and output
16:28:52.265: - scene 'Stream ending':
16:28:52.265: - source: 'Ending banner' (ffmpeg_source)
16:28:52.265: - source: 'Music' (ffmpeg_source)
16:28:52.266: - monitoring: monitor and output
16:28:52.266: - source: 'Twitter' (text_gdiplus_v2)
16:28:52.266: - source: 'Youtube' (text_gdiplus_v2)
16:28:52.266: - source: 'Instagram' (text_gdiplus_v2)
16:28:52.266: ------------------------------------------------
16:28:53.994: ---------------------------------
16:28:53.994: [DShow Device: 'elgato'] settings updated:
16:28:53.994: video device: Game Capture HD60 S (Video) (#01)
16:28:53.994: video path: \\?\usb#vid_0fd9&pid_005e#01165cea03#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{6f814be9-9af6-43cf-9249-c0340100021f}
16:28:53.994: resolution: 1920x1080
16:28:53.994: flip: 0
16:28:53.994: fps: 60.00 (interval: 166666)
16:28:53.994: format: YV12
16:28:54.016: using video device audio: no
16:28:54.016: separate audio filter
16:28:54.016: sample rate: 48000
16:28:54.016: channels: 2
16:28:54.016: audio type: Capture
16:28:59.647: ---------------------------------
16:28:59.647: [x264 encoder: 'simple_h264_recording'] preset: ultrafast
16:28:59.647: [x264 encoder: 'simple_h264_recording'] profile: high
16:28:59.647: [x264 encoder: 'simple_h264_recording'] settings:
16:28:59.647: rate_control: CRF
16:28:59.647: bitrate: 0
16:28:59.647: buffer size: 0
16:28:59.647: crf: 12
16:28:59.647: fps_num: 60
16:28:59.647: fps_den: 1
16:28:59.647: width: 1280
16:28:59.647: height: 720
16:28:59.647: keyint: 250
16:28:59.647:
16:28:59.667: ---------------------------------
16:28:59.667: [FFmpeg aac encoder: 'simple_aac_recording'] bitrate: 192, channels: 2, channel_layout: 3
16:28:59.667:
16:28:59.792: ==== Recording Start ===============================================
16:28:59.792: [ffmpeg muxer: 'simple_file_output'] Writing file 'D:/sinan/Documents/Obs recordings/2020-06-12 16-28-59.mkv'...
16:30:08.320: [ffmpeg muxer: 'simple_file_output'] Output of file 'D:/sinan/Documents/Obs recordings/2020-06-12 16-28-59.mkv' stopped
16:30:08.320: Output 'simple_file_output': stopping
16:30:08.320: Output 'simple_file_output': Total frames output: 4095
16:30:08.320: Output 'simple_file_output': Total drawn frames: 4101 (4111 attempted)
16:30:08.320: Output 'simple_file_output': Number of lagged frames due to rendering lag/stalls: 10 (0.2%)
16:30:08.320: ==== Recording Stop ================================================
16:30:08.321: Video stopped, number of skipped frames due to encoding lag: 3/4111 (0.1%)
16:30:08.336: warning: 2 frames left in the queue on closing
 
If it also happens in elgato software, then that is an issue that needs to be brought up to elgato support.
 
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