Question / Help Dropping frames.

[renim]

I have tried everything in the sticky, but I require a bit more help.

PC Specs:
AMD FX -8320 Eight-Core Processor 3.5 GHz
8 gigs of ram
nVidia GTX 650ti
Download speed: 50 MB/s
Upload speed 12 MB/s

Is there something i'm doing wrong? I want to be able to stream.

I've tried every single server, Restarted my router and modem multiple times, Turned off everything else that could be hogging my internet. It didn't start happening until recently.

 

[renim]

Forgot to include my logfile.

18:59:07: Open Broadcaster Software v0.592b - 64bit (　^ω^)
18:59:07: -------------------------------
18:59:07: CPU Name: AMD FX(tm)-8320 Eight-Core Processor
18:59:07: CPU Speed: 3512MHz
18:59:07: Physical Memory:  8090MB Total, 2695MB Free
18:59:07: stepping id: 0, model 2, family 21, type 0, extmodel 0, extfamily 3, HTT 1, logical cores 8, total cores 4
18:59:07: monitor 1: pos={0, 0}, size={1920, 1080}
18:59:07: monitor 2: pos={-1280, -527}, size={1280, 1024}
18:59:07: Windows Version: 6.2 Build 9200 
18:59:07: Aero is Enabled
18:59:07: -------------------------------
18:59:07: OBS Modules:
18:59:07: Base Address     Module
18:59:07: 0000000009060000 OBS.exe
18:59:07: 0000000018450000 OBSApi.dll
18:59:07: 00000000248B0000 DShowPlugin.dll
18:59:07: 0000000027050000 GraphicsCapture.dll
18:59:07: 000000002F020000 NoiseGate.dll
18:59:07: 000000002BB30000 PSVPlugin.dll
18:59:07: ------------------------------------------
18:59:07: Adapter 1
18:59:07:   Video Adapter: NVIDIA GeForce GTX 650 Ti 
18:59:07:   Video Adapter Dedicated Video Memory: 2091581440
18:59:07:   Video Adapter Shared System Memory: 2147479552
18:59:07:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
18:59:07:   Video Adapter Output 2: pos={-1280, -527}, size={1280, 1024}, attached=true
18:59:07: Using fixed low latency mode, factor 20
18:59:07: =====Stream Start: 2014-01-09, 18:59:07===============================================
18:59:07:   Multithreaded optimizations: On
18:59:07:   Base resolution: 1280x720
18:59:07:   Output resolution: 852x480
18:59:07: ------------------------------------------
18:59:07: Loading up D3D10 on NVIDIA GeForce GTX 650 Ti (Adapter 1)...
18:59:08: ------------------------------------------
18:59:08: Audio Format: 48000hz
18:59:08: Playback device Default
18:59:08: ------------------------------------------
18:59:08: Using desktop audio input: Speakers (Realtek High Definition Audio)
18:59:08: ------------------------------------------
18:59:08: Using auxilary audio input: Microphone (Realtek High Definition Audio)
18:59:08: ------------------------------------------
18:59:08: Audio Encoding: AAC
18:59:08:     bitrate: 160
18:59:08: Using text output
18:59:08: Using Window Capture
18:59:08: Using Window Capture
18:59:08: Using bitmap image
18:59:08: Scene buffering time set to 700
18:59:08: ------------------------------------------
18:59:08: Video Encoding: x264
18:59:08:     fps: 30
18:59:08:     width: 852, height: 480
18:59:08:     preset: veryfast
18:59:08:     profile: main
18:59:08:     keyint: 60
18:59:08:     CBR: yes
18:59:08:     CFR: yes
18:59:08:     max bitrate: 2000
18:59:08:     buffer size: 2000
18:59:08: ------------------------------------------
18:59:08: MMDeviceAudioSource: Frequency for device 'Speakers (Realtek High Definition Audio)' is 384000, samples per sec is 48000
18:59:08: MMDeviceAudioSource: Frequency for device 'Microphone (Realtek High Definition Audio)' is 352800, samples per sec is 44100
18:59:08: Syncing audio to video time (WARNING: you should not be doing this if you are just having webcam desync, that's a separate issue)
18:59:10: Using RTMP service: Twitch / Justin.tv
18:59:10:   Server selection: rtmp://live-dfw.justin.tv/app
18:59:10:   Interface: Realtek PCIe GBE Family Controller (ethernet, 100 mbps)
18:59:10: Completed handshake with rtmp://live-dfw.justin.tv/app in 278 ms.
18:59:11: SO_SNDBUF was at 65536
18:59:11: SO_SNDBUF is now 65536
18:59:30: RTMPPublisher::SocketLoop: Stalled for 2138 ms to write 15360 bytes (buffer: 257775 / 276480), unstable connection?
18:59:31: Total frames encoded: 676, total frames duplicated: 3 (0.44%)
18:59:31: Total frames rendered: 678, number of late frames: 1 (0.15%) (it's okay for some frames to be late)
18:59:33: RTMPPublisher::SocketLoop: Aborting due to WSAEnumNetworkEvents failure, 10038
18:59:33: Average send payload: 15360 bytes, average send interval: 140 ms
18:59:33: Number of times waited to send: 93, Waited for a total of 305983 bytes
18:59:33: Number of b-frames dropped: 213 (37%), Number of p-frames dropped: 187 (33%), Total 400 (70%)
18:59:33: Number of bytes sent: 1996800
18:59:33: 
18:59:33: Profiler time results:
18:59:33: 
18:59:33: ==============================================================
18:59:33: video thread frame - [100%] [avg time: 1.714 ms] [children: 40.3%] [unaccounted: 59.7%]
18:59:33: | scene->Preprocess - [34.3%] [avg time: 0.588 ms]
18:59:33: | GPU download and conversion - [6.01%] [avg time: 0.103 ms] [children: 4.32%] [unaccounted: 1.69%]
18:59:33: | | flush - [3.09%] [avg time: 0.053 ms]
18:59:33: | | CopyResource - [0.875%] [avg time: 0.015 ms]
18:59:33: | | conversion to 4:2:0 - [0.35%] [avg time: 0.006 ms]
18:59:33: Convert444Threads - [100%] [avg time: 0.281 ms] [children: 98.2%] [unaccounted: 1.78%]
18:59:33: | Convert444toNV12 - [98.2%] [avg time: 0.276 ms]
18:59:33: encoder thread frame - [100%] [avg time: 0.804 ms]
18:59:33: ==============================================================
18:59:33: 
18:59:33: 
18:59:33: Profiler CPU results:
18:59:33: 
18:59:33: ==============================================================
18:59:33: video thread frame - [cpu time: avg 0.943 ms, total 639.604 ms] [avg calls per frame: 1]
18:59:33: | scene->Preprocess - [cpu time: avg 0.023 ms, total 15.6 ms] [avg calls per frame: 1]
18:59:33: | GPU download and conversion - [cpu time: avg 0.115 ms, total 78 ms] [avg calls per frame: 1]
18:59:33: | | flush - [cpu time: avg 0.069 ms, total 46.8 ms] [avg calls per frame: 1]
18:59:33: | | CopyResource - [cpu time: avg 0.023 ms, total 15.6 ms] [avg calls per frame: 1]
18:59:33: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
18:59:33: Convert444Threads - [cpu time: avg 0.487 ms, total 639.604 ms] [avg calls per frame: 2]
18:59:33: | Convert444toNV12 - [cpu time: avg 0.475 ms, total 624.004 ms] [avg calls per frame: 2]
18:59:33: encoder thread frame - [cpu time: avg 0.142 ms, total 93.6 ms] [avg calls per frame: 1]
18:59:33: ==============================================================
18:59:33: 
18:59:33: =====Stream End: 2014-01-09, 18:59:33=================================================

 

[dodgepong]

Can you give a step-by-step account of how things changed for each step of the sticky?

 

[hilalpro]

If you've already tried other servers with no clear improvement then Disable "Minimize network impact" and lower your bitrate further you should be able to get away with using less bitrate if you're only streaming at 480p.

 

[renim]

Can you give a step-by-step account of how things changed for each step of the sticky?

After each step nothing changed at all. It'd start my stream, go into the red, flash to green, stay green for a second then go to red and never come out of it.

I've done everything I could to fix this, but I can't.

*Edit*

Tried XSplit out, I didn't drop frames in that.

 

[dodgepong]

Can you post your ShaperProbe result?

 

[renim]

Can you post your ShaperProbe result?

Shaper Detection Module.

Connected to server 38.102.0.111.

Estimating capacity:
Upstream: 1959 Kbps.
Downstream: 64946 Kbps.

The measurement will take upto 3.0 minutes. Please wait.

Checking for traffic shapers:

Upstream: No shaper detected.
Median received rate: 1866 Kbps.

Downstream: Burst size: 20901-21606 KB;
Shaping rate: 53088 Kbps.

For more information, visit: http://www.cc.gatech.edu/~partha/diffprobe

 

[dodgepong]

According to your ShaperProbe output, you can only upload at ~1866kbps, but according to your OBS log, you're trying to stream at 2000kbps. Try lowering your bit rate to 1400 or so and see how that works.

 

[renim]

According to your ShaperProbe output, you can only upload at ~1866kbps, but according to your OBS log, you're trying to stream at 2000kbps. Try lowering your bit rate to 1400 or so and see how that works.

I noticed that as well, so I reset my router and I got back up to my usual upload.

DiffProbe release. January 2012. Build 1008.
Shaper Detection Module.

Connected to server 213.244.128.151.

Estimating capacity:
Upstream: 13664 Kbps.
Downstream: 84443 Kbps.

The measurement will take upto 2.5 minutes. Please wait.

Checking for traffic shapers:

Upstream: Burst size: 2868-2957 KB;
Shaping rate: 10621 Kbps.

Downstream: Burst size: 17252-17945 KB;
Shaping rate: 53106 Kbps.

For more information, visit: http://www.cc.gatech.edu/~partha/diffprobe

 

[renim]

Still dropping frames.. I don't know what's going on

 

[dodgepong]

How low do you have to lower your bit rate until the dropped frames stop? 1000kbps? 300kbps?

You said you tried everything on that list...Which alternate streaming site did you test on? How did that go?

 

[renim]

How low do you have to lower your bit rate until the dropped frames stop? 1000kbps? 300kbps?

You said you tried everything on that list...Which alternate streaming site did you test on? How did that go?

I dropped it from 2000 to 300 and I still drop frames.

I tried Hitbox.tv and I still drop frames.

 

[dodgepong]

Then it has to be some sort of ISP issue. If you're dropping frames even at 300kbps, and if you're dropping frames to other services, then there has to be something wrong with your internet connection somewhere on the line. I'm not sure where it is or what is is, but you have a network issue somewhere causing dropped frames. You may have to contact your ISP.