macharborguy
Member
For the past few months, i have been having consistent frame drops across the board on multiple Twitch Ingest servers. These frame drops can get up to 10% of my total broadcast (usually averages around 5% however).
I live in Northern Michigan (NOT the Upper Peninsula) and go thru Charter Spectrum (60Mbps down / 5Mbps up).
I use a Dual PC broadcasting setup, and the OBS PC has the following relevant hardware specs...
Ryzen 7 - 1700X CPU
MSI - X370 GAMING PLUS Motherboard
On-Board Realtek 8111H Gigabit LAN controller (as far as I am aware, this controller and motherboard does not use the Killer NIC software)
I have used the Twitch Test app and these are the results after "60 second" tests on the following servers...
Chicago - 5.7Mbps - 20ms - 80 quality
Ashburn - 5.7Mbps - 47ms - 80 quality
New York - 5.5Mbps- 52ms - 61 quality
Houston - 5.6Mbps - 50ms - 75 quality (has actually performed better in the past for me than Chicago)
I have done a tracert to live-ord.twitch.tv (chicago, the server closest to me), but after a couple of hops in the Charter Spectrum network, it results in "Destination Net Unreachable".
This unreachable message also happens with the other ingest servers I mentioned, though I am able to connect and broadcast to them.
Included in this post is my log file from today (though the filename itself says the 18th for some reason), and has 3 broadcasting attempts.
- The first broadcast listed was the 18th (Friday) when I was broadcasting to my Amazon EC2 relay server in the US-West-1 region, which was relaying the stream to the Ashburn VA Ingest server. Overall frame drops to my relay was around 0.7%.
- The second listed broadcast was today (Saturday the 19th) attempting to directly broadcasting to the New York Ingest server. This one had 3.1% dropped frames
- The third attempt (before I handed off broadcasting to my co-host who lives in Boston) was to Huston TX, which I HAD had good results with in the past (better than Chicago oddly enough) had 7% dropped frames. This was also a very short broadcast.
I didnt do a Chicago or Ashburn test today or in these logs due to having lots of frame drops on those as well, which was the reason I brought out the Relay server in the first place.
What is weird is that I didnt have these problems NEARLY as much before I built my new OBS PC with the Ryzen 7. While I was capping out my previous OBS PC (an old i7 860) and running into CPU overloaded messages, I rarely had frame drops. After the new PC build, it has been dropped frame central.
So I have a lot of different possibilities for the frame drops. The PC itself, my cable modem, my router (an Airport Extreme base station, kinda old at this point, but wasn't a problem before the new PC build), Charter, some hops between me and the ingests, etc.
I have not yet contacted Charter Spectrum to see if I need a new modem, or if something in their network is messing up or whatever. I would like to collect as much useful information that I can before I make that jump to their Tech Support, that way I am ready with every bit of info I can get.
I have also not yet tried out any VPN solution beyond the Amazon EC2 relay server, due to the cost of getting it set up for what might not actually be of any help if its something else that is the problem.
Any information, insight or thoughts you folks have would be highly appreciated. Thanks in advance. And if you need any other information, I am watching the thread on my phone so Ill try to respond ASAP
I live in Northern Michigan (NOT the Upper Peninsula) and go thru Charter Spectrum (60Mbps down / 5Mbps up).
I use a Dual PC broadcasting setup, and the OBS PC has the following relevant hardware specs...
Ryzen 7 - 1700X CPU
MSI - X370 GAMING PLUS Motherboard
On-Board Realtek 8111H Gigabit LAN controller (as far as I am aware, this controller and motherboard does not use the Killer NIC software)
I have used the Twitch Test app and these are the results after "60 second" tests on the following servers...
Chicago - 5.7Mbps - 20ms - 80 quality
Ashburn - 5.7Mbps - 47ms - 80 quality
New York - 5.5Mbps- 52ms - 61 quality
Houston - 5.6Mbps - 50ms - 75 quality (has actually performed better in the past for me than Chicago)
I have done a tracert to live-ord.twitch.tv (chicago, the server closest to me), but after a couple of hops in the Charter Spectrum network, it results in "Destination Net Unreachable".
This unreachable message also happens with the other ingest servers I mentioned, though I am able to connect and broadcast to them.
Included in this post is my log file from today (though the filename itself says the 18th for some reason), and has 3 broadcasting attempts.
- The first broadcast listed was the 18th (Friday) when I was broadcasting to my Amazon EC2 relay server in the US-West-1 region, which was relaying the stream to the Ashburn VA Ingest server. Overall frame drops to my relay was around 0.7%.
- The second listed broadcast was today (Saturday the 19th) attempting to directly broadcasting to the New York Ingest server. This one had 3.1% dropped frames
- The third attempt (before I handed off broadcasting to my co-host who lives in Boston) was to Huston TX, which I HAD had good results with in the past (better than Chicago oddly enough) had 7% dropped frames. This was also a very short broadcast.
I didnt do a Chicago or Ashburn test today or in these logs due to having lots of frame drops on those as well, which was the reason I brought out the Relay server in the first place.
What is weird is that I didnt have these problems NEARLY as much before I built my new OBS PC with the Ryzen 7. While I was capping out my previous OBS PC (an old i7 860) and running into CPU overloaded messages, I rarely had frame drops. After the new PC build, it has been dropped frame central.
So I have a lot of different possibilities for the frame drops. The PC itself, my cable modem, my router (an Airport Extreme base station, kinda old at this point, but wasn't a problem before the new PC build), Charter, some hops between me and the ingests, etc.
I have not yet contacted Charter Spectrum to see if I need a new modem, or if something in their network is messing up or whatever. I would like to collect as much useful information that I can before I make that jump to their Tech Support, that way I am ready with every bit of info I can get.
I have also not yet tried out any VPN solution beyond the Amazon EC2 relay server, due to the cost of getting it set up for what might not actually be of any help if its something else that is the problem.
Any information, insight or thoughts you folks have would be highly appreciated. Thanks in advance. And if you need any other information, I am watching the thread on my phone so Ill try to respond ASAP